Announcements

Help Wizard

Step 1

NEXT STEP

payment issue (failed)

payment issue (failed)

 

Plan

student Premium

Country

pakistan

My Question or Issue

i have been trying to pay with my meezan bank and habib metro visa cards but the payment is failing after i enter the one time password provided by the bank, i have called the bank and they've said no issue from thier end...,any fixes or can i change the payment method through mobile payment (ufone) and how?

image.png
Reply
3 Replies

Hey @afnanm04 ,

 

Thanks for coming to the Community.

 

I recommend waiting 24-48 hours and then trying it again. You can also try it in an incognito window or using a different card.

 

Let me know how it goes 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I have the same issue!

Hey @alijaliawala,

Thanks for posting on the Community!

Just to confirm, have you tried the steps mentioned earlier in the thread?

Could you also double-check that your payment method meets the criteria mentioned on this page? Your bank should be able to check this from their end as well.

 

Let us know how you get on.

MariaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random