payment problem

[sskndrli]

i clicked student discount but i didn't said finish and i didn't enter my school information but spotify took 6,99 turkish liras from me . and in my account there is no premium subscriction .can you give the money back to me

[Alfredo]

Hey @sskndrli, welcome to the community!

Sometimes when you enter your payment details, the money is drafted and remains as pending for the discount to be validated.

Since you didn't complete the student validation process, the payment should remain as pending, and will go back to your bank account soon.

You can find more info on failed Spotify payments here. Also, you can contact your bank for more details on these pending transactions.

All the best.