paymetnt

[user-removed]

hello! i had premium free trial at first for a month.
then i tried to change the premium to student, and it didnt show my school, so i changed to premium for first 3 months for 0,99.
then i went into my back account and sopitify charged me off the student payment and the premium paymet. when they have just charged the 0,99.
what should i do. cus i dont need to pay if i didnt chose these paymets.

[osornios]

Hey @user-removed

Did you get an email receipt from Spotify for your different subscription purchases?

If you didn't get any email receipt, sometimes the amount gets 'on hold' even if the charge doesn't go through. Normally the amount gets back to your bank account a day or two later.

Hope it helps. 🙂

[user-removed]

hello. yesni did get the rec. but it show 6.99 not 0.99 ##- Please type
your reply above this line -##

[osornios]

@user-removed

That could happen because, the offer is available to users that have never had Premium on their account before (via a subscription or a trial).

Also, It's not possible to get one of the offers with a payment method that's already been used to purchase a subscription or another offer before.