premium buy

[crowkinw]

I bought a membership for Spotify premium. It went through, but  I want my money back. Does anyone knows that the phone to call him?

[Maxim]

Hey @crowkinw,

Please check out this support article about Spotify's Refund policy: https://support.spotify.com/account_payment_help/managing_payments/refund-policy/.

[crowkinw]

Hey bro do you have a telephone number for customer support? Already tried several links with you guys in here,  and I'm not getting resolves.

[Maxim]

Spotify currently doesn't offer telephone support.

If Support hasn't been able to resolve your issue yet, I'd recommend replying to their message and letting them know that you still need help.

[crowkinw]

Look, I don't use a prepaid card. I use my own personal credit card. My bank says pending right now. How long will you guys take to refund my money?

[Maxim]

Please bear in mind that the Spotify Community is not an official Spotify support service.

If you've subscribed to Premium, and now would like to have a refund issued, please take a look at the support article linked in my initial post.