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problem with renew

problem with renew

Yesterday my premium account renew but i hve not money on my card. the money will be on that card probably tomorrow, i was wondering when spotify will lock my premium features seeing that they cannot take the money.

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1 Reply

Hey @Helpme6969, thanks for reaching out to the Community!

 

When you have insufficient funds on your billing date, your Premium subscription doesn't get canceled right away. Spotify will attempt to charge the card a few more times (not sure how many days apart) before your subscription reverts to Free.

 

Since the funds should return on your card tomorrow, then you don't need to worry about losing your Premium subscription. If the funds come on the card after Spotify attempted to take the first payment, then in the next few days Spotify will try again and you should be good to go.

 

Hope this helps!

Billy-JSpotify Star
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