Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

songs not playing

songs not playing

this is a little long so please bear with me.

so i purchased Spotify premium about a week ago and downloaded all of my songs so it would be able to play offline.

whenever i do go offline, only a select few songs plays. 

for example, the other day about 20 songs out of my playlist of 127 songs played even though Spotify said i had downloaded the whole playlist.

the next day i went offline, those same 20 songs wouldn't play.

i would press on one of the songs and it would pop up but it wouldn't play.

i've double and triple checked to make sure absolutely all of the songs have downloaded and they have.

i dunno what to do 😕

Reply
1 Reply

Hey @kaelynlael, and welcome to the community.

I'll be happy to help!

Could you try a clean reinstall of the Spotify app? 

Let me know how this goes 🙂 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts