suscription error

[angelicamfox]

i never signed up for premium and I noticed I have been charge for a monthly payment. How can I cancel that and get reimbursement for the money deducted that I didn't ageee to pay?

[Alfredo]

Hey @angelicamfox, welcome to the community!

Thanks for reaching out to us, we'll gladly help you out.

Let's try following this troubleshooting to make sure you don't have a Spotify account set up with your information. If you do have a Spotify account, you can cancel the subscription.

Let us know what you find.