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won’t let me sign up for premium

won’t let me sign up for premium

i have tried two different cards to upgrade to premium and it keeps telling my that he payment has failed. both cards have money on them

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1 Reply

Hey @agiannandrea-us,

Apologies for the late reply, but maybe I can still help 🙂

 

Please make sure your card meets all the requirements to purchase Spotify Premium.

 

Card_Problems_Twitter.png

 

Also you should take a look at this support site, follow the troubleshooting there, and try a different payment method as a last resource.

 

Have a nice day!

Luke

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