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you need to live at the same address issue

you need to live at the same address issue

I'm trying to join a Duo plan but I can't as this message keeps coming: You need to live at the same address. It looks like you're trying to join Dio from a different country.

I was in another country last weekend but I'm now back and I live in the same address as the Premium account owner.

Thanks
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1 Reply

Hey @wjw4hs3j2zzfx1c1uak0 ,

 

Thanks for coming to the Community.

 

I recommend making sure that you have the same country setting set within your account as the plan owner. This can be checked at https://spotify.com/account. 🙂

Let me know how it goes.

MaximSpotify Star
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