Announcements

App freezes when i press options (three dots on song)

Reply

App freezes when i press options (three dots on song)

Casual Listener

Plan

Premium

Country

Philippines

Device

Redmi Note 8 Pro

Operating System

Android 9 Pie

 

My Question or Issue

Whenever i press the three dots in the song, the app freezes. I tried clearing cache and reinstalling the app. Nothing changed. 

Help

Screenshot_2019-10-17-23-05-51-629_com.spotify.music.jpg
9 Replies

Re: App freezes when i press options (three dots on song)

Rock Star 19
Rock Star 19

Hi there @Gerddpascual,

thanks for posting !

 

Can you please try another device/interent connection and let me know if you're experiencing the same issue ?

 

Thanks 🙂

OneByBooRock Star 19
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: App freezes when i press options (three dots on song)

Casual Listener

Same issue here, have to restart the phone for it to work again, really annoying

Re: App freezes when i press options (three dots on song)

Casual Listener

it works perfectly fine on my Iphone 6s+, only not working here on my redmi note 8 pro

 

 

Re: App freezes when i press options (three dots on song)

Casual Listener

Might be on Xiaomi devices only, my friend, with Redmi 6, same as me, experiences the same issue

Re: App freezes when i press options (three dots on song)

Casual Listener

Well, i hope they fix it soon haha, tons of redmi users experiencing the same issue

Re: App freezes when i press options (three dots on song)

Visitor
Redmi Note 6 pro - works
Redmi Note 7 - works
Redmi Note 8 pro - freezes

Re: App freezes when i press options (three dots on song)

Casual Listener

Same issue here and really annoying.

Have Spotify gave any answer about this issue?

Re: App freezes when i press options (three dots on song)

Casual Listener

**bleep**, still no answer?

Re: App freezes when i press options (three dots on song)

Moderator
Moderator

Hey folks,

 

Thanks for reaching out to us about this!

 

There's a separate ongoing issue thread for this here.

 

Make sure to add your vote to it - we'll get back to you in the thread as soon as we have any updates.

 

Thanks 🙂

PeterModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
SUGGESTED POSTS