App freezes when i press options (three dots on song)

[Gerddpascual]

Plan

Premium

Country

Philippines

Device

Redmi Note 8 Pro

Operating System

Android 9 Pie

My Question or Issue

Whenever i press the three dots in the song, the app freezes. I tried clearing cache and reinstalling the app. Nothing changed. 

Help

[OneByBoo]

Hi there @Gerddpascual,

thanks for posting !

Can you please try another device/interent connection and let me know if you're experiencing the same issue ?

Thanks 🙂

[jirikcz]

Same issue here, have to restart the phone for it to work again, really annoying

[Gerddpascual]

it works perfectly fine on my Iphone 6s+, only not working here on my redmi note 8 pro

[jirikcz]

Might be on Xiaomi devices only, my friend, with Redmi 6, same as me, experiences the same issue

[Gerddpascual]

Well, i hope they fix it soon haha, tons of redmi users experiencing the same issue

[klubov]

Redmi Note 6 pro - works
Redmi Note 7 - works
Redmi Note 8 pro - freezes

[Cenovita]

Same issue here and really annoying.

Have Spotify gave any answer about this issue?

[Gerddpascual]

**bleep**, still no answer?

[Peter]

Hey folks,

Thanks for reaching out to us about this!

There's a separate ongoing issue thread for this here.

Make sure to add your vote to it - we'll get back to you in the thread as soon as we have any updates.

Thanks 🙂