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App not loading anything

App not loading anything

 

Plan

Free

Country

Ireland 

Device

Samsung a34 5G

Operating System

Android 

 

My Question or Issue

  • When i open my spotify app nothing will load in the home page.
  • when I go to the my playlists the cover will load but it says I have no songs in them.
  • The web player works fine and when I sign into the  spotify app with a different account it also works fine.
Reply
1 Reply

Hey @Dishwasher537, thanks for reaching out to the Community!

 

Can you try a clean reinstall of the app following these steps? It's more thorough than a simple reinstall. If that doesn't work, then I'd recommend getting in touch with Customer Support. They'll take a look and do their best to help.

Have a nice day!

Billy-JSpotify Star
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