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Around 250 of my 1100 Favorite songs disappeared

Around 250 of my 1100 Favorite songs disappeared

Hi, 

 

Device

iPhone 13 Pro, Windows PC, Macbook Pro (web)

 

Operating System

iOS 15.5, Windows 10, Web Player

 

My Question or Issue

I am running on premium and noticed that a few weeks back I lost about 25% of my favorites. As I use them on a daily basis I would appreciate if you can investigate further. How can I restore these and why did it happen?

 

 

Appreciate & thanks a lot

 

 

Reply
1 Reply

Hey there @loadme

 

Thanks for reaching out about this here in the Community. 

 

We're sorry to know that you've lost part of your your Liked songs. Since this could have happened for different reasons, it's better that you reach out directly to our Support team through any of these channels so they can check your account and further assist you with this.

 

If you need a hand with anything else, the Community is here for you.

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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

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