Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Your Library on all devices.
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
PlanPremiumCountryUnited StatesDeviceamazon echo dot My Question or IssueHow do I get alexa to play my liked songs IN ORDER. It always plays them on shuffle. I can get it to turn off shuffle, but that is pointless since it is already in the middle of...
Plan Premium Country United States Device amazon echo dot My Question or Issue How do I get alexa to play my liked songs IN ORDER. It always plays them on shuffle. I can get it to turn...
Visitor
3171 Views
2 replies
1 likes
Hi,first: This is not about greyed out songs which became unavailable due to licensing issues or else. PlanPremiumCountryGermany DeviceOnePlus 8T, LineAge OS, Spotify App Operating SystemWindows 10 (Desktop App), Windows 10 (Browser App) My Question ...
Hi, first: This is not about greyed out songs which became unavailable due to licensing issues or else. Plan Premium Country Germany Device OnePlus 8T, LineAge OS, Spoti...
Casual Listener
738 Views
2 replies
0 likes
Earlier today I made a playlist, rearranged it, and it was playing for about 1.5 hours on and off. I noticed that this one song I played earlier was on repeat even though I didn't add it to the queue or anything. When I opened Spotify to check what h...
Earlier today I made a playlist, rearranged it, and it was playing for about 1.5 hours on and off. I noticed that this one song I played earlier was on repeat even though I didn't add it to the queue...
Spotify Legend
266 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone XsOperating SystemiOS 15.5 My Question or IssueThere are currently 2 podcasts in my library that are greyed out and if I click on it to delete it or view the feed it just says "Something went wrong. Try Aga...
Plan Premium Country United States Device iPhone Xs Operating System iOS 15.5 My Question or Issue There are currently 2 podcasts in my library that are greyed out and if I click on ...
Spotify Legend
511 Views
1 replies
0 likes
PlanPremiumCountryUSADevicecustom PCOperating SystemWindows 10My Question or IssueSpotify takes really long to play a song on search, or sometimes wont even play it at all. If I search up a song or artist and click play, nothing happens. Play bar goe...
Plan Premium Country USA Device custom PC Operating System Windows 10 My Question or Issue Spotify takes really long to play a song on search, or sometimes wont even play it at all. If I sea...
Spotify Legend
280 Views
1 replies
0 likes
PlanPremium DevicePCOperating SystemWindows 10 My Question or Issue The songs listed below my playlist contain songs that are already in the playlist. Not a different version of the song, but the exact same upload. If I drag the song into the playlis...
Plan Premium Device PC Operating System Windows 10 My Question or Issue The songs listed below my playlist contain songs that are already in the playlist. Not a differe...
Moderator
388 Views
3 replies
0 likes
PlanPremiumCountryUSADevicecustom pcOperating SystemWindows 10 My Question or IssueSpotify connect will not work on my computer no matter what I do. I have done MULTIPLE clean reinstalls, changed all possible settings, logged out and logged back in, ...
Plan Premium Country USA Device custom pc Operating System Windows 10 My Question or Issue Spotify connect will not work on my computer no matter what I do. I have done MULTI...
Moderator
406 Views
1 replies
1 likes
I see a few archived ideas for saving the current queue as a playlist, and apparently they've never been prioritised because there's insufficient interest (as measured by community kudos votes). However, I also see that there's a somewhat usable work...
I see a few archived ideas for saving the current queue as a playlist, and apparently they've never been prioritised because there's insufficient interest (as measured by community kudos votes). &nb...
Visitor
5538 Views
2 replies
2 likes
PlanPremiumCountrySwitzerland Operating SystemMacOS 10.15 My Question or Issue Hi there. I wonder if there is any possibilities to play my offline songs with an other music player like "transcribe!". I use Transcribe! as a musician to slow down songs...
Plan Premium Country Switzerland Operating System MacOS 10.15 My Question or Issue Hi there. I wonder if there is any possibilities to play my offline songs with an oth...
Newbie
3244 Views
2 replies
0 likes
PlaNPremiumCountryBelgium/FranceDevice(Macbook Pro late 2016, iphone 11 pro max, iphone 12Operating System(iOS My Question or IssueYesterday i wanted to copy paste all my liked songs. i selected all and when i dragged them in a playlist all my liked ...
PlaN Premium Country Belgium/France Device (Macbook Pro late 2016, iphone 11 pro max, iphone 12 Operating System (iOS My Question or Issue Yesterday i wanted to copy paste all my lik...
Moderator
396 Views
1 replies
0 likes
(premium, Android 11)I'm creating playlists made entirely of local files downloaded from my Google Drive. After I create my playlists with this content, can I delete the files without deleting the content in my playlists? My local files library is hu...
(premium, Android 11) I'm creating playlists made entirely of local files downloaded from my Google Drive. After I create my playlists with this content, can I delete the files without...
Moderator
6825 Views
6 replies
0 likes
Hi, DeviceiPhone 13 Pro, Windows PC, Macbook Pro (web) Operating SystemiOS 15.5, Windows 10, Web Player My Question or IssueI am running on premium and noticed that a few weeks back I lost about 25% of my favorites. As I use them on a daily basis I w...
Hi, Device iPhone 13 Pro, Windows PC, Macbook Pro (web) Operating System iOS 15.5, Windows 10, Web Player My Question or Issue I am running on premium and noticed ...
Moderator
289 Views
1 replies
0 likes
PlanPremium CountryPhilippines Device2020 M1 MacBook Air Operating SystemmacOS Monterey My Question or IssueYesterday I've been having this issue where if i search for something on the app, it always returns no results. Sometimes something will pop u...
Plan Premium Country Philippines Device 2020 M1 MacBook Air Operating System macOS Monterey My Question or Issue Yesterday I've been having this issue where i...
Moderator
3182 Views
3 replies
2 likes
PlanPremiumCountryBrazilDeviceMacBook Pro (TouchBar 2017) / iPhone 12 ProOperating SystemMac OS Monterey / iOS 15 My Question or IssueI have a bunch of local files that I like to keep synced to my phone, from my Mac, and I enable the local files, mak...
Plan Premium Country Brazil Device MacBook Pro (TouchBar 2017) / iPhone 12 Pro Operating System Mac OS Monterey / iOS 15 My Question or Issue I have a bunch of local files that I lik...
Moderator
235 Views
1 replies
0 likes
Every time I go to shuffle play my liked songs (daily) it's constantly playing my recently liked songs and I'm over it.I have over 1,000 much beloved liked songs built up over the years and I'm over repeatedly hearing the same liked songs from the la...
Every time I go to shuffle play my liked songs (daily) it's constantly playing my recently liked songs and I'm over it. I have over 1,000 much beloved liked songs built up over the years and I'm ove...
246 Views
0 replies
1 likes
PlanFreeCountryUnited StatesDeviceSamsung Galaxy A03sOperating SystemAndroid Oreo My Question or IssueMy Spotify is glitching. When I try to play a playlist or album, it just shows a menu of some of the songs in said playlist or album, and when I try...
Plan Free Country United States Device Samsung Galaxy A03s Operating System Android Oreo My Question or Issue My Spotify is glitching. When I try to play a playlist or album, it just...
Spotify Legend
223 Views
1 replies
0 likes
The last article I found regarding removing download was written in 2020. That green arrow does is not unclickable in the most recent update of the app. How do I remove download of individual songs without deleting all of my downloads?
The last article I found regarding removing download was written in 2020. That green arrow does is not unclickable in the most recent update of the app. How do I remove download of individual songs w...
Moderator
319 Views
1 replies
0 likes
Plan PremiumCountry BulgariaDevice ANYOperating System ANY My Question or Issue: I have several songs that have been added to different playlists, however only 1 Playlist appears on my "Discovered On" section. Link to artist: https://open.spotify.com...
Plan Premium Country Bulgaria Device ANY Operating System ANY My Question or Issue: I have several songs that have been added to different playlists, however only 1 Playlist ap...
Music Fan
484 Views
1 replies
0 likes
PlanPremiumCountryBrazilDevice(Custom PC, Samsung J7 Prime)Operating System(Windows 10, Android 8.1) My Question or IssueEvery 5 or 6 months around 3 or more songs change on their own my playlists. Sometimes a normal version becomes a karaoke version...
Plan Premium Country Brazil Device (Custom PC, Samsung J7 Prime) Operating System (Windows 10, Android 8.1) My Question or Issue Every 5 or 6 months around 3 or more songs change on ...
Regular
2625 Views
9 replies
0 likes
When you go to artist page and bio/info, you might see a number representing how popular the artist is with most listeners. For example today 23.04.2022 Ed Sheeran is the number one artist with 84 million listeners per month. You can see this number ...
When you go to artist page and bio/info, you might see a number representing how popular the artist is with most listeners. For example today 23.04.2022 Ed Sheeran is the number one artist with 84 mi...
Casual Listener
689 Views
2 replies
0 likes
