Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2025 Wrapped experience here. Please use this thread to let us know how you're finding your 2025 Wrapped, and share your feedback. We’ll be keeping an eye, and reporting...
PlanFree/PremiumCountry France Device Acer Chromebook 15 laptop(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Chrome My Question or IssueI have recently compiled a playlist. When I start with...
Plan Free/Premium Country France Device Acer Chromebook 15 laptop (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Wind...
Moderator
241 Views
1 replies
0 likes
In the past, I could move songs within playlists (to put artists in alphabetical order). However, if I now add a new song to a playlist, I must manually move it up nine or ten "slots" at a time until I can place it appropriately. Why did this change,...
In the past, I could move songs within playlists (to put artists in alphabetical order). However, if I now add a new song to a playlist, I must manually move it up nine or ten "slots" at a time...
Moderator
383 Views
1 replies
0 likes
With a recent update, you now no longer receive a notification when a song was already added to a playlist, which helped me keep myself organized (Because sometimes I forgot it's already been added)
With a recent update, you now no longer receive a notification when a song was already added to a playlist, which helped me keep myself organized (Because sometimes I forgot it's already been added) ...
Moderator
2662 Views
3 replies
1 likes
In the desktop app, above the playlist list on the left, there's Create a PlaylistLiked SongsYour Episodes What if we had a "Made For You" section button there where all our mixes could be? Our daily mixes, mood mixes, genre mixes, & artist mixes? Pe...
In the desktop app, above the playlist list on the left, there's Create a Playlist Liked Songs Your Episodes What if we had a "Made For You" section button there where...
Moderator
630 Views
1 replies
0 likes
Plan: Premium Country: Pakistan Device:OnePlus 9 pro Operating System: Android My Question or Issue: I'm subscribed to Spotify premium and I do remember well being able to download whole playlists at once for offline listening.But now I don't see any...
Plan: Premium Country: Pakistan Device:OnePlus 9 pro Operating System: Android My Question or Issue: I'm subscribed to Spoti...
Moderator
838 Views
2 replies
0 likes
PlanFreeCountryUnited StatesDeviceAlienware PCOperating SystemWindows 10 My Question or IssueUp until a few days ago all my local files played fine but recently about 1/4 of my over 20,000 local files have become greyed out. Entire albums are greyed ...
Plan Free Country United States Device Alienware PC Operating System Windows 10 My Question or Issue Up until a few days ago all my local files played fine but recently about 1/4 of ...
Visitor
11672 Views
19 replies
1 likes
PlanPremiumCountryUKDeviceiPhone SEOperating SystemiOS 15.5 My Question or IssueI am experiencing issues whereby songs become greyed out. I have searched the forums and recognise that this is a common issue, however none of the previous "solutions" s...
Plan Premium Country UK Device iPhone SE Operating System iOS 15.5 My Question or Issue I am experiencing issues whereby songs become greyed out. I have searched the forums and recog...
Moderator
935 Views
7 replies
1 likes
PlanFreeCountryUkraine Hi! Spotify just launched in Ukraine (literally yesterday), but we don't have podcasts. Like at all. On all platforms - win, android and web-player.Can it be fixed?
Plan Free Country Ukraine Hi! Spotify just launched in Ukraine (literally yesterday), but we don't have podcasts. Like at all. On all platforms - win, android and we...
Casual Listener
14116 Views
21 replies
32 likes
PlanPremiumCountryUSADevice(iPhone 11)Operating System(IOS 15.6) My Question or Issue: Okay so I have been having this problem for about 4 or 5 days. the first two days were the worst. Basically, i press shuffle on my liked songs, it plays a few song...
Plan Premium Country USA Device (iPhone 11) Operating System (IOS 15.6) My Question or Issue: Okay so I have been having this problem for about 4 or 5 days. the first two days ...
Moderator
715 Views
5 replies
0 likes
PlanPremiumCountryEstoniaDeviceMi Box SOperating SystemAndroid 9 My Question or IssueI am using Spotify app on Mi Box S and when I'm trying to play anything from my Liked Songs, I simply can't do it, because nothing happens, althought current playbac...
Plan Premium Country Estonia Device Mi Box S Operating System Android 9 My Question or Issue I am using Spotify app on Mi Box S and when I'm trying to play anything from my Liked Son...
Spotify Legend
366 Views
3 replies
0 likes
ive been having a real hard time trying to find HOW TO JUST MAKE A SIMPLE HELP POST!!!! I CLICK SUPPORT AND IT BRINGS ME TO FAQ. I LITERALLY CANNOT FIND HOW TO GET TO SUPPORT. SO HERE YOU GO! I have a playlist that keeps disappearing from my view. it...
ive been having a real hard time trying to find HOW TO JUST MAKE A SIMPLE HELP POST!!!! I CLICK SUPPORT AND IT BRINGS ME TO FAQ. I LITERALLY CANNOT FIND HOW TO GET TO SUPPORT. SO HERE YOU GO! ...
Casual Listener
477 Views
2 replies
0 likes
PlanFree/PremiumPremium family CountryColombia DeviceiPhone 13Operating SystemiOS 10? My Question or IssueI deleted the app from my phone, but once I downloaded it again my “liked songs” disappeared. If I search for a specific song it says it’s liked...
Plan Free/Premium Premium family Country Colombia Device iPhone 13 Operating System iOS 10? My Question or Issue I deleted the app from my phone, but onc...
Moderator
1021 Views
3 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceiPhone XROperating SystemiOS 16 (Beta 4) My Question or IssueWhen trying to download a playlist it seems like it is going to start but then just doesn’t do anything and I can spam this button without anything hap...
Plan Premium Country United Kingdom Device iPhone XR Operating System iOS 16 (Beta 4) My Question or Issue When trying to download a playlist it seems like it is going to start but t...
Moderator
468 Views
2 replies
0 likes
I've tried everything. I've tried relogging, force stopping, and redownloading. Nothing is working and I suspect it's because I have the free version of Spotify. Is it possible for an employee to delete my hidden songs list?
I've tried everything. I've tried relogging, force stopping, and redownloading. Nothing is working and I suspect it's because I have the free version of Spotify. Is it possible for an employee to del...
Spotify Legend
2607 Views
4 replies
1 likes
PlanPremium Operating SystemAndroid & Windows 10 My Question or IssueI use Spotify on my Android devices and Windows 10 computers. I've noticed all of my created playlists are public by default even with the "Make my new playlists public" option in S...
Plan Premium Operating System Android & Windows 10 My Question or Issue I use Spotify on my Android devices and Windows 10 computers. I've noticed all of my created playlists...
Visitor
3564 Views
3 replies
0 likes
PlanPremiumCountry: NorwayDevice: Galaxy S8My Question or IssueI have been unable to add or remove liked songs on my phone. It works as normal on PC, but it's a hassle to switch between them. When I press Like (the heart) it goes green, but is not ad...
Plan Premium Country: Norway Device: Galaxy S8 My Question or Issue I have been unable to add or remove liked songs on my phone. It works as normal on PC, but it's a hassle to swit...
Community Legend
323 Views
1 replies
2 likes
Żadna z poniższych informacji nie jest wymagana. Jednak im więcej podasz, tym łatwiej nam będzie spróbować i pomóc.PlanPremiumKrajPolandUrządzenie(Poco X3 NFC)System operacyjny(Android 11, miui 12) Moje pytanie lub problemMy songs from my playlist di...
Żadna z poniższych informacji nie jest wymagana. Jednak im więcej podasz, tym łatwiej nam będzie spróbować i pomóc. Plan Premium Kraj Poland Urządzenie (Poco X3 NFC) System operacyjny (Androi...
Community Legend
359 Views
1 replies
1 likes
So this morning i didnt have my phone so i logged into spotify on my moms phone and when i was done listening i forgot to log out so when my mom got on spotify she thought i put those songs on her account and she unliked over 400 songs. how do i find...
So this morning i didnt have my phone so i logged into spotify on my moms phone and when i was done listening i forgot to log out so when my mom got on spotify she thought i put those songs on her ac...
Roadie
1758 Views
1 replies
0 likes
As the title explains itself I keep getting random songs when I skip or listen to the end my first song in the playlist. And I can never get the second song played in the playlist. Same thing is happening on my phone. I tried logging out and restarti...
As the title explains itself I keep getting random songs when I skip or listen to the end my first song in the playlist. And I can never get the second song played in the playlist. Same thing is happ...
Newbie
796 Views
2 replies
1 likes
For starters I had a similar issue a month ago where It would not sync between the desktop app and phone with another issue of my liked songs not showing up. This was fixed in an update a week later resolving the syncing issues. A couple days ago I a...
For starters I had a similar issue a month ago where It would not sync between the desktop app and phone with another issue of my liked songs not showing up. This was fixed in an update a week l...
Moderator
344 Views
1 replies
0 likes
