Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Newbie
251741 Views
132 replies
64 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Moderator
157019 Views
86 replies
8 likes
Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2025 Wrapped experience here. Please use this thread to let us know how you're finding your 2025 Wrapped, and share your feedback. We’ll be keeping an eye, and reporting...
Hi all! I have several playlists on my iPhone 8. All work just fine... except for one. All songs in this particular playlist are grayed out... and I can't figure out why. I'm at home. on my wifi. I have a strong signal. When I log in to Spotify on my...
Hi all! I have several playlists on my iPhone 8. All work just fine... except for one. All songs in this particular playlist are grayed out... and I can't figure out why. I'm at home. on my wifi. I h...
Roadie
504 Views
1 replies
0 likes
PlanPremiumCountryUsDeviceSamsung Galaxy, PCOperating SystemAndroid Oreo, Windows 10 My Question or IssueI have a playlist that I use to study and do homework. It's long over 32 hrs long. It can get repedative...but that's a feature not a bug. I foun...
Plan Premium Country Us Device Samsung Galaxy, PC Operating SystemAndroid Oreo, Windows 10 My Question or Issue I have a playlist that I use to study and do homework. It'...
Spotify Legend
783 Views
1 replies
0 likes
PlanPremiumCountryUSDevicePCOperating SystemWin 7 My Question or IssueI have a wrist disability and need to use the mouse as little as possible. To add a song that is playing to a playlist, I used to be able to right-click on the song, then click "ad...
Plan Premium Country US Device PC Operating System Win 7 My Question or Issue I have a wrist disability and need to use the mouse as little as possible. To add a song that is playing...
Moderator
1238 Views
2 replies
0 likes
PlanPremiumCountryUnited Kingdom DeviceMacBook Air M1 2020Operating SystemMac OS Big Sur My Question or IssueI have a folder on my desktop called 'music', containing local mp3 files. A local files folder exists in my library and all my mp3 files from...
Plan Premium Country United Kingdom Device MacBook Air M1 2020 Operating System Mac OS Big Sur My Question or Issue I have a folder on my desktop called 'music', containing l...
Moderator
279 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10, hello. My song has been added to a few playlists but I can’t see them in the playlists themselves? Is there any reason...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10, hello. My song has been added to a...
Spotify Legend
287 Views
1 replies
0 likes
Trying to make an open playlist that anyone at my work can join. Trying to avoid sending each person a link that is only valid for 7 days. Any help is greatly appreciated!!!
Trying to make an open playlist that anyone at my work can join. Trying to avoid sending each person a link that is only valid for 7 days. Any help is greatly appreciated!!!
Moderator
437 Views
1 replies
0 likes
Is it possible to password/ passcode lock Spotify while it is running?If I run Spotify on my PC and play my music, friends often change the playlist or song while I'm out of the room. I have asked them to stop doing so, but this is the only option I ...
Is it possible to password/ passcode lock Spotify while it is running? If I run Spotify on my PC and play my music, friends often change the playlist or song while I'm out of the room. I have aske...
Community Legend
10832 Views
3 replies
3 likes
I pulled out my external drive for my music collection and copied the files onto my new MacBook Pro 16" M1 Max. I went to add them to Spotify's Local Files (which I have not used in ages), and it stops importing around 7,000 songs. I have around 15,0...
I pulled out my external drive for my music collection and copied the files onto my new MacBook Pro 16" M1 Max. I went to add them to Spotify's Local Files (which I have not used in ages), a...
Moderator
457 Views
1 replies
0 likes
Hi i created a playlist (in aeroplane mode, not sure if it’s relevant) when I was on a flight… I can see the playlist in my list of playlists but every time I try to go into it. It’s says the owner has either made it private or deleted it… but I am t...
Hi i created a playlist (in aeroplane mode, not sure if it’s relevant) when I was on a flight… I can see the playlist in my list of playlists but every time I try to go into it. It’s s...
Moderator
244 Views
1 replies
0 likes
When clicking playback skip, 2 songs are skipped.started Aug 17.happens somewhat randomly.bur reproduced at will.
When clicking playback skip, 2 songs are skipped. started Aug 17. happens somewhat randomly. bur reproduced at will.
Moderator
371 Views
1 replies
0 likes
Just want to ask, why I cant play my downloaded music offline even my subs was Premium?
Just want to ask, why I cant play my downloaded music offline even my subs was Premium?
Moderator
338 Views
1 replies
0 likes
PlanPremiumCountryUS My Question or IssueThis "BTS + me" playlist was added to my library like when blend playlist first came out. I never listen to BTS and I don't know why it's there. I removed it but every once in a while it comes back. link to pl...
Plan Premium Country US My Question or Issue This "BTS + me" playlist was added to my library like when blend playlist first came out. I never listen to BTS and I don't know why it's the...
Moderator
516 Views
3 replies
1 likes
I've read almost all the answers to solving this problem, but still nothing...About few moths ago autoplay stopped working. The button on settings is ON, on desktop and on app. I can only see "recommended songs", but it wouldn't play them automatical...
I've read almost all the answers to solving this problem, but still nothing... About few moths ago autoplay stopped working. The button on settings is ON, on desktop and on app. I can only see "reco...
Moderator
1121 Views
8 replies
0 likes
I have been added to a collaborative playlist but when I try to right click and add a song to that playlist, the playlist name does not appear.
I have been added to a collaborative playlist but when I try to right click and add a song to that playlist, the playlist name does not appear.
Moderator
524 Views
3 replies
0 likes
PlanPremiumCountry DeviceSamsungOperating SystemAndroid Oreo My Question or IssueWhenever my phone is in screen saver the app is not displayed anymore. I need to unlock the phone go actively back into the spotify app and open it to press next for the...
Plan Premium Country Device Samsung Operating System Android Oreo My Question or Issue Whenever my phone is in screen saver the app is not displayed anymore. I need to un...
Community Legend
205 Views
1 replies
1 likes
PlanPremiumCountryUnited KingdomDeviceiPhone 7Operating SystemiOS 15 My Question or IssueI am looking for a playlist I believe was titled The Counter. I think the end of its description was “step up to the counter”.Does anyone know if this playlist h...
Plan Premium Country United Kingdom Device iPhone 7 Operating System iOS 15 My Question or Issue I am looking for a playlist I believe was titled The Counter. I think the end of its ...
Roadie
717 Views
3 replies
0 likes
PlanPremiumCountryAustraliaDeviceSamsung Galaxy S22+Operating SystemAndroid My Question or IssueI currently have a 13hr long playlist where I press shuffle yet it only plays about 30-40 songs before repeating itself. I've been having this issue for a...
Plan Premium Country Australia Device Samsung Galaxy S22+ Operating System Android My Question or Issue I currently have a 13hr long playlist where I press shuffle yet it onl...
Moderator
226 Views
1 replies
0 likes
So I've been having this problem for a while where I'll be scrolling through my artists and whenever I get down to one artist, it starts to duplicate 10 or 20 times and making it so I can't scroll all the way down. I've tried unfollowing the artist b...
So I've been having this problem for a while where I'll be scrolling through my artists and whenever I get down to one artist, it starts to duplicate 10 or 20 times and making it so I can't scroll al...
Moderator
932 Views
7 replies
1 likes
PlanPremiumCountryUnited Kingdom DeviceiPhone 12Operating SystemiOS 15.6 Sometimes while I’m shuffling music I’ll recognise a song that I haven’t heard in a while, I go to look what it is and it turns out the song was removed from my library? This ha...
Plan Premium Country United Kingdom Device iPhone 12 Operating System iOS 15.6 Sometimes while I’m shuffling music I’ll recognise a song that I haven’t heard in a while,...
Spotify Legend
337 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have the free plan. I have multiple playlists on my iPad and had the same on my old phone. ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have ...
Moderator
1921 Views
1 replies
0 likes
