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Get help with Your Library on all devices.
Hey folks! You may remember that a few months back we tested removing the ‘New Episodes’ from ‘Your Library’. Starting today, we’ll gradually be rolling out this change in order to simplify finding new releases from your followed podcasts and artists...
Vasil
Introducing Smart Shuffle! We know that our users love creating their own playlists to capture key moments in time – in fact, playlists created by users often become their most-streamed playlist for the first several months but listening to these pla...
Joan
Starting in March 2023, the ♡ Heart button will start being replaced with a (+) Plus button for saving things to Your Library. Things that have been saved to Your Library will now show a green ✔ Check icon instead of a green Heart icon. This change w...
MattSuda
PlanStudent PremiumCountryUSADeviceiPhone 11Operating SystemiOS 13 My Question or IssueSaved albums aren’t populating. THOUSANDS of albums are now gone from my library. I’ve done all the typical reset procedures and nothing has helped. My library of ...
Hi!So, I’ve upgraded to a family account for the sole purpose of trying to figure out how to get better mixes. I’m having a hard time figuring out what influences the mixes. I’ve put some “hard no’s” for a few artist. Hot Chip being the main offender...
PremiumUnited States iPhone XS Max/Dell Inspiron 7573iOS 13.6/Windows 10 Home My Question or IssueHey! I have not been able to sync local files from my iPhone XS Max. Both are on the same WiFi connection. I am able to listen to the files on my laptop...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI previously have been able to take songs from my local files and sync them to my iPhone with...
Considering moving to Premium account (Spotify came to my country not so long ago). So I'm actively using Spotify for 4+ weeks and still didn't get any Discover Weekly playlist. New releases are here, but can't find Discover Weekly even throughout se...
PlanFreeCountryCroatiaDeviceDesktopOperating SystemWindows 7 I changed my country in settings and, ever since, my Discover Weekly has been stuck. I tried logging out and logging in again. I listened to music normally the whole previous week and didn'...
My friend and I took advantage of the new co-listening feature. Then it turned out that he still had my playlist in the listened ones, which is private in my settings. I tried to delete the playlist, but my friend still has it. I decided to check wha...
I don't understand why, but when i log into Spotify on google, it only shows I have 2 playlists. On my app, all my playlists are still there. I did change my user name from the app, but when I noticed that my playlists weren't on the google log in, I...
Plan PremiumCountryCanadaDeviceiphone 11Operating SystemiOS 13.5.1 My Question or IssueHello, today when I had gone into my spotify account I noticed all of my liked songs disappearing. I had over 700 songs and am disappointed on it happening. Also, ...
Only some of my music is showing up in my library on both my laptop and phone. How do I get all of it to show up? Plan: PremiumCountry/US Device(iPhone x, MacBook Air 2017)Operating SystemiOS 10
I want to keep my liked playlist clean for temporary songs, but don't want to lose better recommendations. So if liked songs don't affect much the recommendations, i'd be happy.
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
PlanPremiumCountryRussiaDevice(iPhone 11 Pro, MacBook Pro 16, MacBook Air, iPad Pro 2020, Web player)Operating System(iOS 13, iOS14, Catalina, iPad OS 13.)
PlanPremiumCountryTurkeyDeviceComputerOperating System Windows 10 My Question or IssueThere is a problem with the desktop version, I can't see my musics in my library on desktop application. My friends have the same issue, too.
I added an album, and when I played it, it appeared to be missing songs, and the app played songs from other artists that do not belong on the album. As far as I can tell, there is no way to access the complete list of songs on the album from within ...
PlanPremiumCountryFinlandDeviceLaptopOperating SystemWindows 10 My Question or IssueMy library just got wiped, i had saved hundreds or thousands of songs and now I can only see 4 songs in my library.
PlanPremium CountryUS/Mexico (Bordertown) DeviceiPhone 7Operating SystemiOS 10 My Question or IssueCan I get help from a worker at Spotify to recover an old playlist from my late fiancé? I don't know how it went missing but I checked through the brow...
PlanPremiumCountryTurkeyDeviceRedmi Note 7 & LaptopOperating SystemAndroid 10, Windows 10 My Question or IssueMy ''recently played'' shows so old playlist I have only played once. It doesn't update so I can not see my real recently played playlists. ...
Aloha. Auf meinem Handy hatte ich über die Jahre meine lieblingssongs auf spotify zugefügt. Jetz hab ich n Software update für mein s9 gemacht und danach waren meine ganzen lieblingssongs weg. Einfsxh weg. Aufm PC wenn ich mich da einlogge existieren...
PlanFreeCountry India DeviceiPhone 7, Samsung Galaxy S10 Plus, Web Client, Macbook AirOperating SystemiOS 14 Beta, Android 10, Windows 10, MacOS Catalina My Question or IssueI cannot find Release Radar and Discover Weekly playlist on my profile. They...