Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Your Library on all devices.
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
So, this song (https://open.spotify.com/track/6ce17pZwsMcYNab5IaC5MQ?si=0e788859e00041ab) changed. It was the very first song in my playlist I always listen to, and it has a green cover image there. But once I listened to the song today, it had a bla...
So, this song (https://open.spotify.com/track/6ce17pZwsMcYNab5IaC5MQ?si=0e788859e00041ab) changed. It was the very first song in my playlist I always listen to, and it has a green cover image there. ...
Community Legend
404 Views
1 replies
1 likes
Hi, I have about 5-6 playlists on my spotify profile, I have selected the "Make Public" option on the playlist, it still doesn't show on my profile, I have performed a clean reinstall , still doesn't work.
Hi, I have about 5-6 playlists on my spotify profile, I have selected the "Make Public" option on the playlist, it still doesn't show on my profile, I have performed a clean reinstall , still doe...
Spotify Legend
245 Views
1 replies
0 likes
i was listening to this podcast and i think the author of the book took the podcast out of spotify, but the podcast is still in my library!! when i tap on it, a error message pops up. is there any way i can delete that ghost podcast from my library??...
i was listening to this podcast and i think the author of the book took the podcast out of spotify, but the podcast is still in my library!! when i tap on it, a error message pops up. is there any wa...
Spotify Legend
250 Views
1 replies
0 likes
I would like to clear what I have listened to as I want to listen to different content.
I would like to clear what I have listened to as I want to listen to different content.
Spotify Legend
300 Views
1 replies
0 likes
PlanPremiumCountryDEDeviceDesktop PC, Spotify für Windows 1.1.87.612.gf8d110e2Operating SystemWindows 10 My Question or IssueSince a few days. I've not been able to play music from artists in my library I'm following anymore. Pressing play for any so...
Plan Premium Country DE Device Desktop PC, Spotify für Windows 1.1.87.612.gf8d110e2 Operating System Windows 10 My Question or Issue Since a few days. I've not been able to play musi...
Moderator
2014 Views
7 replies
2 likes
I have a CD that I can't find online. I want 1 of the tracks in my playlist. How do I do this?
I have a CD that I can't find online. I want 1 of the tracks in my playlist. How do I do this?
Regular
2060 Views
1 replies
0 likes
Normally, when I attempt to add a song to a created playlist and that song is already in the playlist, a warning will pop up that asks me if I want to add it as a duplicate or not. However, today I noticed that this warning would not show up. Had the...
Normally, when I attempt to add a song to a created playlist and that song is already in the playlist, a warning will pop up that asks me if I want to add it as a duplicate or not. However, today I n...
Spotify Legend
667 Views
1 replies
1 likes
There was a song on one of my Daily Mix, yesterday, that I wanted to save but was unable to. Is there a way to see history on your phone like you can on the computer? I checked the history on the computer but it's not there. It looks like it skipped ...
There was a song on one of my Daily Mix, yesterday, that I wanted to save but was unable to. Is there a way to see history on your phone like you can on the computer? I checked the history on the com...
Visitor
8994 Views
3 replies
10 likes
Podcasts have new episodes but they won’t show up on my Spotify. I’ve logged out and logged back in and also deleted the app and re downloaded. Neither fixed the problem.
Podcasts have new episodes but they won’t show up on my Spotify. I’ve logged out and logged back in and also deleted the app and re downloaded. Neither fixed the problem.
Spotify Legend
398 Views
1 replies
0 likes
Hi, every 4-10 songs my song stops at 5 seconds, even the downloaded ones! please help me
Hi, every 4-10 songs my song stops at 5 seconds, even the downloaded ones! please help me
Moderator
236 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceChromebook, iPhone 13 My Question or IssueHello, I hope you are doing well! I am trying to make a second folder for my spotify account using the chrome web browser. I have already made one, but I've forgotten how. I looked ...
Plan Premium Country USA Device Chromebook, iPhone 13 My Question or Issue Hello, I hope you are doing well! I am trying to make a second folder for my spotify account using the chrome...
Spotify Legend
253 Views
1 replies
0 likes
It won't let me delete the other devices
It won't let me delete the other devices
Gig Goer
266 Views
1 replies
0 likes
Plan - PremiumCountry - USADevice - iPad Air 2Operating System - Version 15.5 My Question or IssueWhy are all the playlists I create in SHUFFLE mode when I play them? Even the "MY LIBRARY" playlist. I cannot find ANYWHERE to turn the shuffle off.
Plan - Premium Country - USA Device - iPad Air 2 Operating System - Version 15.5 My Question or Issue Why are all the playlists I create in SHUFFLE mode when I play them? Even the "...
Spotify Legend
318 Views
1 replies
0 likes
I JUST WANT TO RENAME A PLAYLIST TO SOMETHING MORE RELEVANT
I JUST WANT TO RENAME A PLAYLIST TO SOMETHING MORE RELEVANT
Casual Listener
2478 Views
1 replies
0 likes
When I go to my phone settings, then to local files, the option to connect to devices local files will not show up.
When I go to my phone settings, then to local files, the option to connect to devices local files will not show up.
Moderator
329 Views
2 replies
0 likes
Hi,I’m moving from the UK to US but have heard from someone who also made this move that their playlists were lost due to changing region. I have thousands of songs saved and memorable playlists. Is there anything I can do before the move to prevent ...
Hi, I’m moving from the UK to US but have heard from someone who also made this move that their playlists were lost due to changing region. I have thousands of songs saved and memorable playlists....
Spotify Legend
360 Views
1 replies
0 likes
PremiumLithuania DeviceiPhone 12PRO I've been using Spotify Premium for years already. Last month I was sailing across Atlantic ocean, meaning, I was not able to have any connection for at least 16 days. However, after I believe 5 days in the middle ...
Premium Lithuania Device iPhone 12PRO I've been using Spotify Premium for years already. Last month I was sailing across Atlantic ocean, meaning, I was not able to have any connec...
Spotify Legend
268 Views
1 replies
0 likes
spotify free and premiumacer swift 3 with windows 10i'm unaware if this affects mobile or not i have a playlist that i've been using since 2018. only in 2021 did i start using the liked song feature. i liked all of the songs in my big playlist, but s...
spotify free and premium acer swift 3 with windows 10 i'm unaware if this affects mobile or not i have a playlist that i've been using since 2018. only in 2021 did i start using the liked ...
Community Legend
1110 Views
3 replies
1 likes
PlanPremiumCountryUsaDeviceGoogle pixel 6 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have noticed that when my Bluetooth connects it reshuffles my playlist and ends up repeating songs that i had already listened to....
Plan Premium Country Usa Device Google pixel 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have noticed that when my Bluetooth connec...
Moderator
575 Views
1 replies
0 likes
PlanPremiumCountryItalyDeviceOppo Find X3 Lite Operating SystemWindows 10 My Question or IssueHi, i just noticed in the most recent Discover Weekly that the unlike button has changed. It doesn't let you choose between disliking a single track or the ...
Plan Premium Country Italy Device Oppo Find X3 Lite Operating System Windows 10 My Question or Issue Hi, i just noticed in the most recent Discover Weekly that the unli...
Roadie
394 Views
3 replies
0 likes
