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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

299652 Views

96 replies

90 likes

  • 299652 Views
  • 96 replies
  • 90 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

yarchmon

Casual Listener

163691 Views

235 replies

44 likes

  • 163691 Views
  • 235 replies
  • 44 likes

Superuser Contribution Liked songs are missing from 2021

PlanPremium duoCountryIndiaDeviceOnePlus 7TOperating SystemLatest My Question or IssueI just added my wife to duo premium and logged out and back in to her account. Upon logging in her liked songs seem to be partially missing. No data from 2021 is av...

Newbie

Plan Premium duo Country India Device OnePlus 7T Operating System Latest   My Question or Issue I just added my wife to duo premium and logged out and back in to her account. Upon lo...

Alex

Spotify Legend

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Your Library] The ability to Like Albums in the same way you can Like Songs

A few days ago I came across an album I listened to a lot about a decade ago, which I had completely forgotten about. It made me wish there was a way of saving albums on the app, much in the same way as you can like songs. I know I could add the albu...

Newbie

A few days ago I came across an album I listened to a lot about a decade ago, which I had completely forgotten about. It made me wish there was a way of saving albums on the app, much in the same way...

Alex

Spotify Legend

458 Views

1 replies

0 likes

Your Library
  • 458 Views
  • 1 replies
  • 0 likes

Superuser Contribution 2021 Wrap COMPLETELY wrong!

PlanPremiumCountryPortugalOperating SystemWindows 10 My Question or IssueHi, maybe someone can help me:Not ONE song in my 2021 wrap have I indeed listen! On top of that all those included, every single one, are horrible, the opposite of my taste, is ...

Casual Listener

Plan Premium Country Portugal Operating System Windows 10   My Question or Issue Hi, maybe someone can help me: Not ONE song in my 2021 wrap have I indeed listen! On top of that all tho...

Kiril

Moderator

1477 Views

2 replies

0 likes

  • 1477 Views
  • 2 replies
  • 0 likes

Superuser Contribution [HELP] Remove from radio button doesn't work, Radio plays songs from playlist

PlanPremiumCountryUSADeviceiPhone 11, PCOperating SystemiOS, Windows 10 My Question or IssueI have a playlist of about 60 songs, and to find more music similar to that playlist I play the radio of my playlist, however, the radio plays the exact same ...

Casual Listener

Plan Premium Country USA Device iPhone 11, PC Operating System iOS, Windows 10   My Question or Issue I have a playlist of about 60 songs, and to find more music similar to that playli...

Kiril

Moderator

769 Views

3 replies

0 likes

  • 769 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Cannot play a song and then shuffle play playlist

PlanPremium DevicePC Operating SystemWindows 10 My Question or IssueHi,It happens a lot when there is a specific song I want to play from a playlist and then continue playing that same playlist on shuffle, so how it should normally function as I see ...

Regular

Plan Premium   Device PC   Operating System Windows 10   My Question or Issue Hi, It happens a lot when there is a specific song I want to play from a playlist and then cont...

swenpai

Regular

2248 Views

9 replies

0 likes

bug shuffle
PC
  • 2248 Views
  • 9 replies
  • 0 likes

Superuser Contribution Scam Artists tagging famous artists as collaborators has got completely out of hand, SPOTIFY FIX IT!

Creating this as a related issue to this thread that spotify have stopped giving a toss about: https://community.spotify.com/t5/Your-Library/Release-Radar-includes-wrong-artist-with-same-name-as-desired/m-p/5322274#M18263DO NOT MERGE this moderators,...

Roadie

Creating this as a related issue to this thread that spotify have stopped giving a toss about:  https://community.spotify.com/t5/Your-Library/Release-Radar-includes-wrong-artist-with-same-name-...

celestialyssa

Visitor

15784 Views

36 replies

53 likes

  • 15784 Views
  • 36 replies
  • 53 likes

Solved!!Superuser Contribution Browse liked songs by artist

Provide the possibility to browse and play liked songs by artist. I have a long list of liked songs and it's inconvenient to browse them to play only the ones related to some particular artist.When browsing the liked songs I would like to have the po...

Newbie

Provide the possibility to browse and play liked songs by artist. I have a long list of liked songs and it's inconvenient to browse them to play only the ones related to some particular artist. When...

fieldsofspace

Casual Listener

13697 Views

5 replies

3 likes

  • 13697 Views
  • 5 replies
  • 3 likes

Superuser Contribution Can't create custom order for Liked Songs

PlanPremium CountryUnited States DeviceLaptop (HP OMEN) Operating SystemWindows 10 My Question or IssueTitle. The "Custom Order" sort option for my Liked Songs playlist is supposed to let me create, well, a custom order; however, dragging and droppin...

Regular

Plan Premium   Country United States   Device Laptop (HP OMEN)   Operating System Windows 10   My Question or Issue Title.  The "Custom Order" sort option for my...

NotCorso

Casual Listener

24223 Views

37 replies

70 likes

  • 24223 Views
  • 37 replies
  • 70 likes

[Android][Radio] Song Radio - No longer a great way to discover new artists/music

When I click Song Radio for a track, it initially takes me to a playlist which has lots of songs of a similar genre by artists I haven't already come across - which is great! However, the playlist that I can see, and the Up Next playlist are two enti...

Newbie

When I click Song Radio for a track, it initially takes me to a playlist which has lots of songs of a similar genre by artists I haven't already come across - which is great! However, the playlist th...

283 Views

0 replies

1 likes

Android
Radio
  • 283 Views
  • 0 replies
  • 1 likes

Superuser Contribution On repeat not updating correctly

PlanPremiumCountryIndia DeviceOneplus Nord, Lenovo Ideapad 310Operating SystemAndroid 11, Windows 10 My Question or IssueSince the last month the top 10 songs on my "On Repeat" Playlist have not been updating. I have been listening to other songs and...

Casual Listener

Plan Premium Country India   Device Oneplus Nord, Lenovo Ideapad 310 Operating System Android 11, Windows 10   My Question or Issue Since the last month the top 10 songs on my "O...

Rob19Pim

Casual Listener

4107 Views

8 replies

2 likes

  • 4107 Views
  • 8 replies
  • 2 likes

Solved!!Superuser Contribution Is there a way to display private playlists on profile?

Due to privacy reasons, I’d like to keep a playlist of mine private while keeping it on my profile. It seems I’ve done it before, but won’t work on my other playlists. Thank you.  

Visitor

Due to privacy reasons, I’d like to keep a playlist of mine private while keeping it on my profile. It seems I’ve done it before, but won’t work on my other playlists.      Than...

MafeG

Spotify Legend

605 Views

1 replies

0 likes

  • 605 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files sync/show but won't play

Premium, USAMac OS Monterey My Question or IssueImporting local files from my computer and playing them across devices (iPhone) was working totally fine for me besides some syncing issues. I had imported a couple new albums and had duplicates and oth...

Newbie

Premium, USA Mac OS Monterey    My Question or Issue Importing local files from my computer and playing them across devices (iPhone) was working totally fine for me besides some syncing...

Alex

Spotify Legend

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Superuser Contribution I Don't Like Artist Not Remembering Preferences

PlanPremiumCountryAustraliaDevicePC/Android My Question or IssueEach week I seem to have to block the same artists from my Discover Weekly and Release Radar lists. What do I need to do to make these preferences permanent?

Regular

Plan Premium Country Australia Device PC/Android   My Question or Issue Each week I seem to have to block the same artists from my Discover Weekly and Release Radar lists. What do I need...

Yordan

Moderator

1806 Views

10 replies

4 likes

  • 1806 Views
  • 10 replies
  • 4 likes

Superuser Contribution THE SONGS IN COLLABORATIVE PLAYLISTS ARE GONE

Hello,I just realized that the songs in my collaborative playlists are gone. The other playlists are still the same, nothing happened to them. So I'm hoping and thinking of a systemic error since its only occured on my collaborative ones. Just in cas...

Casual Listener

Hello, I just realized that the songs in my collaborative playlists are gone. The other playlists are still the same, nothing happened to them. So I'm hoping and thinking of a systemic error since i...

Yordan

Moderator

654 Views

3 replies

0 likes

  • 654 Views
  • 3 replies
  • 0 likes

Superuser Contribution Desktop interface issue - bulk playlist mgmt on desktop client

On the desktop client, I manage a playlist of 700+ songs including a Custom Order list. At some point the desktop client interface broke because my list was too long. If I highlight multiple songs to rearrange the list, then try to drag then the top ...

Music Fan

On the desktop client, I manage a playlist of 700+ songs including a Custom Order list. At some point the desktop client interface broke because my list was too long.   If I highlight multiple...

Jeremy

Spotify Legend

726 Views

3 replies

0 likes

  • 726 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Desktop] Clarify Collaborative Playlists

* I am told Collaborative Playlists are always private unless shared with me, but * I see Collaborative Playlists that were not shared with me.* I don't know how to make my playlist public.* I don't know if my Collaborative playlists are already publ...

Music Fan

* I am told Collaborative Playlists are always private unless shared with me, but  * I see Collaborative Playlists that were not shared with me. * I don't know how to make my playlist public. ...

MafeG

Spotify Legend

533 Views

1 replies

0 likes

Desktop
  • 533 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I Sent a Playlist To My Friend and it Has Different Songs!

I worked really hard to make a playlist of songs from the year 1992 that meant a lot to my best friend. She took a screenshot of it and I was shocked to see that it contained songs that I did not put on there (songs from the wrong year and even other...

Casual Listener

I worked really hard to make a playlist of songs from the year 1992 that meant a lot to my best friend. She took a screenshot of it and I was shocked to see that it contained songs that I did not put...

Alex

Spotify Legend

1972 Views

7 replies

0 likes

Playlists
  • 1972 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Songs greyed out on my account, but available on my spouse's account

Hi there, A few days ago a whole bunch of songs in my library just became greyed out and unplayable on mobile and desktop. These are current songs that I would expect Spotify to still have licensing for in Canada so I was surprised when it happened. ...

Casual Listener

Hi there,   A few days ago a whole bunch of songs in my library just became greyed out and unplayable on mobile and desktop. These are current songs that I would expect Spotify to still have l...

Heflin

Newbie

1256 Views

4 replies

0 likes

  • 1256 Views
  • 4 replies
  • 0 likes

Superuser Contribution Removing news from Daily

Hi, How can I remove the news bulletin at the beginning of the "Your Daily Drive" playlist? I find it obnoxious, I don't want to hear any news when using Spotify and I don't like it. So far I haven't found an option to disable it. Am I missing a chec...

Music Fan

Hi,   How can I remove the news bulletin at the beginning of the "Your Daily Drive" playlist? I find it obnoxious, I don't want to hear any news when using Spotify and I don't like it. So far ...

onlytocomplain

Roadie

3090 Views

2 replies

4 likes

  • 3090 Views
  • 2 replies
  • 4 likes

Superuser Contribution Removing songs from recommended because of someone stealing my account

PlanPremiumCountryUSA DeviceGalaxy S21, Windows, Chrome My Question or IssueLately my spotify has been playing weird instrumental music? Its messed up my recommended playlists and I don't want those songs to end up in my top songs for the year or som...

Casual Listener

Plan Premium Country USA   Device Galaxy S21, Windows, Chrome   My Question or Issue Lately my spotify has been playing weird instrumental music? Its messed up my recommended playl...

Jeremy

Spotify Legend

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes