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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

303501 Views

96 replies

91 likes

  • 303501 Views
  • 96 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Uthegen

Regular

168922 Views

242 replies

44 likes

  • 168922 Views
  • 242 replies
  • 44 likes

Superuser Contribution removing Spotify suggested songs

How do I remove the songs Spotify suggested that plays in my playlist from my playlist?

Newbie

How do I remove the songs Spotify suggested that plays in my playlist from my playlist?

Alex

Spotify Legend

571 Views

2 replies

1 likes

  • 571 Views
  • 2 replies
  • 1 likes

Playlists automatically playing when clicked on

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueSpotify on PC automatically plays a playlist when I click on one. This interrupts the current song I am listening to. For example, I am listening to a song in my "Liked Songs...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue Spotify on PC automatically plays a playlist when I click on one. This interrupts the current song...

Vincent-

Casual Listener

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop][Search] Bring back songs listed by album in artist section

Trying to navigate through artists songs is so much harder than when you could scroll through albums with songs listed under them.Please bring back an interface closer to this.The current UI requires you to continuously click through to an album then...

Visitor

Trying to navigate through artists songs is so much harder than when you could scroll through albums with songs listed under them. Please bring back an interface closer to this. The current UI requ...

Elena

Moderator

552 Views

2 replies

1 likes

Desktop
Search
  • 552 Views
  • 2 replies
  • 1 likes

Superuser Contribution Playlist Order - Organising a Playlist for most recently added

PlanPremiumCountry Australia Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHey. I have a playlist with quite a few followers. Every now and then I promote the play...

Newbie

Plan Premium Country Australia   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue He...

MafeG

Spotify Legend

270 Views

1 replies

0 likes

  • 270 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS][Playlists] Share Spotify Personalized Playlists with Friends

The Spotify playlists like My 2000s or Spotify Wrapped top 100 are part of the playlists that are curated from your listening patterns. You can’t share these playlists with friends. For example, my friend wanted to share his 2000s Mix playlist but it...

Visitor

The Spotify playlists like My 2000s or Spotify Wrapped top 100 are part of the playlists that are curated from your listening patterns. You can’t share these playlists with friends. For example, my f...

OscarDC

Moderator

1509 Views

1 replies

1 likes

iOS
Playlists
  • 1509 Views
  • 1 replies
  • 1 likes

Superuser Contribution How often does the current favorites list update itself?

PlanPremiumCountryHungaryDeviceWindows 10 laptop, Android 11 phoneOperating SystemWindows 10, Android 11 My Question or IssueI noticed recently that my current favorite list does not refresh even if I listen to a new song a lot of times. How often do...

Gig Goer

Plan Premium Country Hungary Device Windows 10 laptop, Android 11 phone Operating System Windows 10, Android 11   My Question or Issue I noticed recently that my current favorite list ...

Yordan

Moderator

931 Views

1 replies

0 likes

  • 931 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue Management on App

The queue management on mobile (android) app just doesn't seem to be there, and what is there is not working. I can't view the queue from anywhere, the button is greyed out.If I am playing the queue, and move forward to see what's in it, moving back ...

Music Fan

The queue management on mobile (android) app just doesn't seem to be there, and what is there is not working.   I can't view the queue from anywhere, the button is greyed out. If I am playing...

Jeremy

Spotify Legend

817 Views

3 replies

1 likes

queue
  • 817 Views
  • 3 replies
  • 1 likes

Superuser Contribution download has stopped because there is no more space

When I try to download music for offline listening, the message appears that the download has stopped because there is no more space on the device. when I go into storage within the spotify app, I have more than 80gb free and I find the same in "ipho...

Casual Listener

When I try to download music for offline listening, the message appears that the download has stopped because there is no more space on the device. when I go into storage within the spotify app, I ha...

xChatta

Visitor

9151 Views

4 replies

0 likes

  • 9151 Views
  • 4 replies
  • 0 likes

why does spotify show storage as 3 different sd cards and redownloads into different places

i set downloads to sd card, and somehow it keeps re-downloading to storage after a while, in the picture is spotify after clean reinstallation, and this has persisted for quite a while, and searching for the files in file manager shows nothing, is th...

Casual Listener

i set downloads to sd card, and somehow it keeps re-downloading to storage after a while, in the picture is spotify after clean reinstallation, and this has persisted for quite a while, and searching...

OneByBoo

Roadie

782 Views

1 replies

0 likes

  • 782 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playlists without personalization?

PlanPremiumCountryCanada My Question or IssueNow, when I listen to most playlists (e.g. Chill Mix) or Radio playlists based on a particular song, the playlists are filled with songs that I already know and listen to often. It feels like I am in an ec...

Casual Listener

Plan Premium Country Canada   My Question or Issue Now, when I listen to most playlists (e.g. Chill Mix) or Radio playlists based on a particular song, the playlists are filled with songs ...

Dbinder101

Casual Listener

16540 Views

11 replies

50 likes

  • 16540 Views
  • 11 replies
  • 50 likes

Solved!!Superuser Contribution [All Platforms][Playlists] Limited number of public playlists

I found that some of the non-private playlists I created are not publicly available. Why? They are only available through a link, but I really wish they were open to everyone. A message from support said that this restriction actually exists and the ...

Visitor

I found that some of the non-private playlists I created are not publicly available. Why? They are only available through a link, but I really wish they were open to everyone.   A message from...

Jeremy

Spotify Legend

956 Views

3 replies

9 likes

null
Playlists
  • 956 Views
  • 3 replies
  • 9 likes

Superuser Contribution Need you Spotify add more photos artists in his display.

Hi guys,When i listening song, sometime i want to look more pic artist but guy you show 2 or 3 pic why ? should be make like a photo album on his display (don’t went go to Internet explore again bro ; ) Thank,DK

Newbie

Hi guys, When i listening song, sometime i want to look more pic artist but guy you show 2 or 3 pic why ? 🙂 should be make like a photo album on his display (don’t went go to Internet explore again...

MafeG

Spotify Legend

398 Views

1 replies

0 likes

iOS
Spotify for Artists
  • 398 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist albums

I think it would be cool to be able to group playlists together in a sort of ‘album’ eg. I have regular playlist but then I also have a playlist that I make for every month and I think it would be cool to be able to group all of my monthly playlists ...

Visitor

I think it would be cool to be able to group playlists together in a sort of ‘album’ eg. I have regular playlist but then I also have a playlist that I make for every month and I think it would be co...

Eni

Moderator

465 Views

1 replies

1 likes

  • 465 Views
  • 1 replies
  • 1 likes

Superuser Contribution Complaint about new update on podcasts

I work in a factory and listen to a playlist with a combination of music and podcasts to get through the day. I change up this playlist every night on my laptop and upon updating and going to make my playlist tonight I see that, they removed the play...

Newbie

I work in a factory and listen to a playlist with a combination of music and podcasts to get through the day. I change up this playlist every night on my laptop and upon updating and going to make my...

MafeG

Spotify Legend

576 Views

1 replies

0 likes

  • 576 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files Language Bug

PlanPremiumCountryGermanyOperating SystemWindows 10 My Question or IssueI think I stumbled apon a bug with local file paths. On Windows 10 when you try to include local files from the the music library in the users directory, the path gets included a...

Casual Listener

  Plan Premium Country Germany Operating System Windows 10   My Question or Issue I think I stumbled apon a bug with local file paths. On Windows 10 when you try to include local f...

Eni

Moderator

482 Views

3 replies

0 likes

  • 482 Views
  • 3 replies
  • 0 likes

Surprised to find Spotify took one of my playlists and made it their own

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI created and have maintained a playlist called Late Night Quiet on Spotify for a few years. ...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I cre...

331 Views

0 replies

0 likes

  • 331 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Share link of my Top Songs 2021 being used as name of a playlist by another user

The Share Link for my Top Songs 2021 list (https://open.spotify.com/playlist/37i9dQZF1EUMDoJuT8yJsl) will not work if I share it with friends. They get an error message that it cannot be found. While troubleshooting I searched for the (presumably) ra...

Music Fan

The Share Link for my Top Songs 2021 list (https://open.spotify.com/playlist/37i9dQZF1EUMDoJuT8yJsl)  will not work if I share it with friends. They get an error message that it cannot be found...

makanimike

Music Fan

2102 Views

3 replies

0 likes

  • 2102 Views
  • 3 replies
  • 0 likes

[Playlists] User Craated Folders/Groups of Playlists

Some idea subjects just popped up so I am not the only person with this problem & suggestion! I have way too many playlists on the side bar that I have to scroll through to find the right one, and I'd like to group them into different folders. Like f...

Casual Listener

Some idea subjects just popped up so I am not the only person with this problem & suggestion! I have way too many playlists on the side bar that I have to scroll through to find the right one, an...

meganatung

Casual Listener

309 Views

1 replies

0 likes

Playlists
  • 309 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ask to Download Playlist simultaneously in all my devices?

PlanPremiumCountryGuatemala/VenezuelaDeviceSome: 2 with Windows 10 and 2 with androidsOperating SystemWindows 10, Androids My Question or Issue Since I have 4 devices that I used daily, I was wondering If instead to download each playlist one by one ...

Regular

Plan Premium Country Guatemala/Venezuela Device Some: 2 with Windows 10 and 2 with androids Operating System Windows 10, Androids   My Question or Issue Since I have 4 devices that I us...

Jeremy

Spotify Legend

298 Views

1 replies

0 likes

  • 298 Views
  • 1 replies
  • 0 likes

Superuser Contribution Dislike function not working

PlanFamily premiumCountryNetherlandsDeviceSamsung Galaxy Note 9Operating SystemAndroid My Question or IssueLately I notice the quality of my release radar getting worse. I have been using Spotify for a long time and I always actively like and dislike...

Casual Listener

Plan Family premium Country Netherlands Device Samsung Galaxy Note 9 Operating System Android   My Question or Issue Lately I notice the quality of my release radar getting worse. I ha...

Eni

Moderator

1075 Views

3 replies

2 likes

  • 1075 Views
  • 3 replies
  • 2 likes