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Forum Posts

Wrapped 2024

Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2024 Wrapped experience. Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing. Y...

  • Spotify
  • Spotify
  • indi13
  • Casual Listener
  • 206670 Views
  • 1693 replies
  • 26 likes
  • 206670 Views
  • 1693 replies
  • 26 likes

Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

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  • Spotify Star
  • Spotify Star
  • Drew19890
  • Newbie
  • 236446 Views
  • 75 replies
  • 83 likes
  • 236446 Views
  • 75 replies
  • 83 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

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  • Spotify Star
  • Spotify Star
  • bellevilleradio
  • Newbie
  • 91605 Views
  • 192 replies
  • 41 likes
  • 91605 Views
  • 192 replies
  • 41 likes

Superuser Contribution Remove song from playlist

Until very recently it was easy to remove a song from a playlist. Tap the three dots and you could add the song to another playlist, or remove from this one. Now that “remove song from playlist” option is no longer listed. Was this a software update?...

  • Newbie
  • Until very recently it was easy to remove a song from a playlist. Tap the three dots and you could add the song to another playlist, or remove from this one. Now that “remove song from playlist” opti...
  • Jeremy
  • Spotify Legend
  • 263 Views
  • 1 replies
  • 4 likes
  • 263 Views
  • 1 replies
  • 4 likes

Superuser Contribution Blend playlist (Made for Two) doesn't shuffle

PlanPremiumCountryBelgiumDeviceOnePlus 6Operating SystemAndroid 10 My Question or IssueThe new beta version of blend playlists doesn't shuffle !Just wanted to make you know.

  • Regular
  •   Plan Premium Country Belgium Device OnePlus 6 Operating System Android 10   My Question or Issue The new beta version of blend playlists doesn't shuffle ! Just wanted to make ...
  • MafeG
  • Spotify Legend
  • 5243 Views
  • 17 replies
  • 6 likes
  • 5243 Views
  • 17 replies
  • 6 likes

My So-Called Top Songs of 2021 Were Waaaaaaaaayyyyyy Off

I should start by saying I love everything about Spotify. Well, almost. Last year's top songs list was dead-on accurate. This year's is so far off that I think something went awry with Spotify's algorithm. I can give many, many examples of songs on t...

  • Regular
  • I should start by saying I love everything about Spotify.  Well, almost.  Last year's top songs list was dead-on accurate.  This year's is so far off that I think something went awry w...
  • 398 Views
  • 0 replies
  • 0 likes
  • 398 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution No longer able to like songs

I’ve been a Spotify premium subscriber for three years and never had a single issue. Recently (in the last week) I’ve been unable to like songs. I’ve attached what my issue looks like on my end. I’d really like to have this issue solved without a fre...

  • Casual Listener
  •   I’ve been a Spotify premium subscriber for three years and never had a single issue. Recently (in the last week) I’ve been unable to like songs. I’ve attached what my issue looks like on my e...
  • MafeG
  • Spotify Legend
  • 829 Views
  • 5 replies
  • 0 likes
  • 829 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Playlist playback problem

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am new to Spotify and have a specific problem that I can't see how to solve.When I choose a play...

  • Casual Listener
  • Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am new to ...
  • Elena
  • Moderator
  • 1366 Views
  • 1 replies
  • 0 likes
  • 1366 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playlist edit: Songs won't strole UP ?!?!?

Hey guysI can't seem to edit my playlist (All of them)I can move tracks down, using the # symbol down to the left, but i can't move them UP, using the # symbol up to the left. I can only move songs up as far as the screen goes, Then track just stuck ...

  • Roadie
  • Hey guys I can't seem to edit my playlist (All of them) I can move tracks down, using the # symbol down to the left, but i can't move them UP, using the # symbol up to the left. I can only move son...
  • Jeremy
  • Spotify Legend
  • 637 Views
  • 1 replies
  • 0 likes
  • 637 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist keep getting removed

PlanPremiumCountryNetherlandsDevice(iPhone 11)Operating System(iOS 15) My Question or Issuekeeps deleting my playlist and I don't know why. They keep saying it has to do with the terms and conditions but I don't see in the terms and conditions what I...

  • Casual Listener
  • Plan Premium Country Netherlands Device (iPhone 11) Operating System (iOS 15)   My Question or Issue keeps deleting my playlist and I don't know why. They keep saying it has to do with...
  • MafeG
  • Spotify Legend
  • 494 Views
  • 3 replies
  • 0 likes
  • 494 Views
  • 3 replies
  • 0 likes

Superuser Contribution To be able to delete old wrapped playlists

I believe we should be able to delete our old playlists that we don’t use/need. Personally me I have been sharing my spotify account with a friend and they do not share the account with me anymore and all of their playlists still remained on my accou...

  • Newbie
  • I believe we should be able to delete our old playlists that we don’t use/need. Personally me I have been sharing my spotify account with a friend and they do not share the account with me anymore an...
  • MafeG
  • Spotify Legend
  • 1988 Views
  • 1 replies
  • 0 likes
  • 1988 Views
  • 1 replies
  • 0 likes

Superuser Contribution Partly greyed out Audiobooks

PlanFamily PremiumCountryGermanyDevice(iPhone SEOperating System(iOS 14.something My Question or IssueHey I have a Problem within using the App as well as in the Browser. Sometimes most Audiobook chapters are greyed out. I can only listen to for exam...

  • Newbie
  • Plan Family Premium Country Germany Device (iPhone SE Operating System (iOS 14.something   My Question or Issue Hey I have a Problem within using the App as well as in the Browser. Som...
  • MafeG
  • Spotify Legend
  • 1974 Views
  • 5 replies
  • 0 likes
  • 1974 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution iTunes to Spotify Premium Migration!

Hi everyone, I am a long-time user who would like to finally complete my migration to spotify from iTunes which I have on my pc. I've accumulated a ton of songs on PC that I'd like to have on Spotify, not adding them locally but saving the equivalent...

  • Newbie
  • Hi everyone,   I am a long-time user who would like to finally complete my migration to spotify from iTunes which I have on my pc.   I've accumulated a ton of songs on PC that I'd like ...
  • Alex
  • Spotify Legend
  • 501 Views
  • 1 replies
  • 0 likes
  • 501 Views
  • 1 replies
  • 0 likes

Superuser Contribution NEW EPISODES for Podcasts showing At all times

PlanPremiumCountry DeviceAll devices.Operating SystemAll operating systems. My Question or IssueThe "NEW EPISODES" for podcasts keeps showing at all times. I do not follow the podcast in question or any podcast. I started 1 episode a few months back ...

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  • Newbie
  • Plan Premium Country   Device All devices. Operating System All operating systems.   My Question or Issue The "NEW EPISODES" for podcasts keeps showing at all times. I do not foll...
  • Alex
  • Spotify Legend
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Search] More unheard songs in automatic mix

Hey, i would like to automatic mix be more like before. I search new music a lot and now days mix gives me a lot of songs that I have heard. If there is change to give more music what listener have not heard it would be more than great! Sorry I’m not...

  • Visitor
  • Hey, i would like to automatic mix be more like before. I search new music a lot and now days mix gives me a lot of songs that I have heard. If there is change to give more music what listener have n...
  • MafeG
  • Spotify Legend
  • 316 Views
  • 1 replies
  • 0 likes
  • Search
  • 316 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Hide Song" feature needed

This feature is on mobile but not desktop. This creates a poor user experience having to manually skip songs over and over. Also it breaks congruency between platforms. Please implement this feature on desktop. Thank you!

  • Casual Listener
  • This feature is on mobile but not desktop. This creates a poor user experience having to manually skip songs over and over. Also it breaks congruency between platforms. Please implement this feature ...
  • MafeG
  • Spotify Legend
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes

Superuser Contribution Customer feature: Flag/alert inaccurate & missing lyrics

I'm not a developer! I just wanted to find out if anyone else has thought about adding a feature for customers to click or notify developers about lyrics that are not accurate for songs. I have encountered a lot of errors when it comes to lyrics-- so...

  • Newbie
  • I'm not a developer! I just wanted to find out if anyone else has thought about adding a feature for customers to click or notify developers about lyrics that are not accurate for songs. I have encou...
  • MafeG
  • Spotify Legend
  • 545 Views
  • 1 replies
  • 2 likes
  • Developer
  • 545 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Blend is missing

I saw this option a few days ago, used it once and not been able to find it since? It is not showing in "Made for you". I can still see the only one blend playlist I managed to create then, but since then I've not been able to share it with anyone el...

  • Casual Listener
  • I saw this option a few days ago, used it once and not been able to find it since? It is not showing in "Made for you".  I can still see the only one blend playlist I managed to create then, b...
  • MafeG
  • Spotify Legend
  • 10702 Views
  • 3 replies
  • 0 likes
  • 10702 Views
  • 3 replies
  • 0 likes

Superuser Contribution Restore in app artist profiles to show songs and albums

I opened the app on my phone and went to an Artist's profile to look through their songs and albums, but I was disappointed to find only featured on play lists and a short bio. I checked other profiles but they where all the same. I like Spotify beca...

  • Newbie
  • I opened the app on my phone and went to an Artist's profile to look through their songs and albums, but I was disappointed to find only featured on play lists and a short bio. I checked other profil...
  • MafeG
  • Spotify Legend
  • 438 Views
  • 1 replies
  • 0 likes
  • 438 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bring back discography

Since taking away discography I use Spotify less due to the terrible user experience trying to browse and identify albums of interest based on artists chronological timeline. It was I am sure the most used, clicked feature after navigating to an arti...

  • Newbie
  • Since taking away discography I use Spotify less due to the terrible user experience trying to browse and identify albums of interest based on artists chronological timeline. It was I am sure the mos...
  • MafeG
  • Spotify Legend
  • 356 Views
  • 1 replies
  • 0 likes
  • Mobile
    Playlists
  • 356 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playlist does not appear

I have a problem with a playlist created by myself, as soon as I created it I became collaborative in order to share it with someone, but since then it has never appeared in my library or in the search tab, the only way to access it is through the li...

  • Regular
  • I have a problem with a playlist created by myself, as soon as I created it I became collaborative in order to share it with someone, but since then it has never appeared in my library or in the sear...
  • Alex
  • Spotify Legend
  • 2274 Views
  • 9 replies
  • 0 likes
  • 2274 Views
  • 9 replies
  • 0 likes

Superuser Contribution One song won't play no matter what.

Hello, I have a premium account and I am using multiple spotify platforms. There is this one song titled 'Nowy Kolor' by Otsochodzi that won't play no matter if I used my iphone, imac or web player. It isn't grade out and there is no message appearin...

  • Newbie
  • Hello, I have a premium account and I am using multiple spotify platforms. There is this one song titled 'Nowy Kolor' by Otsochodzi that won't play no matter if I used my iphone, imac or web player. ...
  • MafeG
  • Spotify Legend
  • 527 Views
  • 1 replies
  • 0 likes
  • 527 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Podcast not playing twice in music playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi. I have this one podcast in my playlist full of songs. I like to put that playlist on repe...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi. I h...
  • Kiril
  • Moderator
  • 1710 Views
  • 3 replies
  • 0 likes
  • 1710 Views
  • 3 replies
  • 0 likes