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Forum Posts

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Visitor

298715 Views

96 replies

89 likes

  • 298715 Views
  • 96 replies
  • 89 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

yarchmon

Casual Listener

162946 Views

235 replies

44 likes

  • 162946 Views
  • 235 replies
  • 44 likes

Superuser Contribution Forgotten Playlist doesn

PlanPremiumCountryGermany DeviceWindows Client / Mac Client / IPhoneOperating SystemIOS 15.4.1 / Windows 10 21H2 / macOS Monterey 12.3.1 My Question or IssueA friend of mine found one of my public playlists on my profile wich didn't show up on my cli...

Casual Listener

Plan Premium Country Germany   Device Windows Client / Mac Client / IPhone Operating System IOS 15.4.1 / Windows 10 21H2 / macOS Monterey 12.3.1   My Question or Issue A friend o...

Yordan

Moderator

571 Views

4 replies

0 likes

  • 571 Views
  • 4 replies
  • 0 likes

Superuser Contribution Unable to download local files from PC to Android

PlanPremiumCountrySingaporeDeviceSamsung S22 UltraOperating SystemAndroid 12 My Question or IssueAs the subject mentions, I am unable to properly download local songs from my PC into my phone. I used to be able to do this by pressing the "Download' i...

Regular

Plan Premium Country Singapore Device Samsung S22 Ultra Operating System Android 12   My Question or Issue As the subject mentions, I am unable to properly download local songs from my...

Yordan

Moderator

5909 Views

11 replies

0 likes

  • 5909 Views
  • 11 replies
  • 0 likes

Solved!!Superuser Contribution Liked songs shortcut on artist page gone

DeviceGoogle Pixel 6Operating SystemAndroid 12 My Question or IssueFor some artists the liked songs shortcut does not appear on their page. I've had this happen before when an album got re-uploaded so the versions I had liked were no longer available...

Casual Listener

Device Google Pixel 6 Operating System Android 12   My Question or Issue For some artists the liked songs shortcut does not appear on their page. I've had this happen before when an album ...

Jeremy

Spotify Legend

713 Views

3 replies

0 likes

  • 713 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Can a public playlist hidden from my profile be seen in friend activity?

My Question or IssueIf I am listening to one of my public playlists that has not been added to my profile, will Friend Activity show the playlist and therefore allow other people to find it? I'm trying to create a collaborative playlist with only one...

Visitor

My Question or Issue If I am listening to one of my public playlists that has not been added to my profile, will Friend Activity show the playlist and therefore allow other people to find it? &nbsp...

AndresM

Moderator

14612 Views

3 replies

4 likes

Friend Activity
Friend Activity Feed
Removed from profile
  • 14612 Views
  • 3 replies
  • 4 likes

Solved!!Superuser Contribution Collaborators cant add a song to the playlist

I have a weekly collaborative playlist set up at work that we have used for years. Every week we create a new playlist and now with the change in how we have to invite collaborators instead of toggling the playlist as collaborative, several people on...

Casual Listener

I have a weekly collaborative playlist set up at work that we have used for years. Every week we create a new playlist and now with the change in how we have to invite collaborators instead of toggli...

Jeremy

Spotify Legend

2953 Views

3 replies

0 likes

  • 2953 Views
  • 3 replies
  • 0 likes

Superuser Contribution Liked Music

However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryU.SDevice(iPhone 11)Operating System(iOS 14.6) My Question or IssueHi, when i go onto my Spotify account I can reach any playlist or song on my Spotify. Howe...

Newbie

However, the more you provide the easier it will be for us to try and help. Plan Premium Country U.S Device (iPhone 11) Operating System (iOS 14.6)   My Question or Issue Hi, when i g...

Kiril

Moderator

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

Superuser Contribution Syncing Issue?

PlaPremiumCountryUnited StstesDeviceSamsung A20Operating SystemAndroid 11 My Question or IssueWhen I use the Spotify App on my phone ot says that not of my playlists or liked somgs exist, but if I use the pc app, web player, or the tv app everything ...

Newbie

  PlaPremium Country United Ststes Device Samsung A20 Operating System Android 11   My Question or Issue When I use the Spotify App on my phone ot says that not of my playlists or...

Alex

Spotify Legend

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists

PlanFreeCountry UK Device(iPhone 12 My Question or IssueI have playlists created on my free Spotify account which will play via my TV, but when I ask Alexa to play the same lists, it won’t play them all, some will only play for a few seconds?Don’t un...

Visitor

Plan Free Country UK   Device (iPhone 12   My Question or Issue I have playlists created on my free Spotify account which will play via my TV, but when I ask Alexa to play the same ...

Alex

Spotify Legend

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Superuser Contribution UPDATE: Songs not in playlist playing

PlanPremiumCountrySri LankaDeviceAsus ZenBook UX434FLC_UX434FLOperating SystemWindows 10 Home Single Language My Question or IssueI just double-checked and it seems the songs are not in the playlist. This only happens for a few songs and I can't seem...

Casual Listener

Plan Premium Country Sri Lanka Device Asus ZenBook UX434FLC_UX434FL Operating System Windows 10 Home Single Language   My Question or Issue I just double-checked and it seems the ...

Vasil

Moderator

657 Views

3 replies

0 likes

bug
Bug Playlist
Help
Remove music playlist
  • 657 Views
  • 3 replies
  • 0 likes

Superuser Contribution Downloads wont load

When i get in my car and try to load my downloaded music it takes forever to load and i have to turn off both my wifi and cellular data for it to load.PlanPremiumCountryUSADeviceSamsung Galaxy S22 Ultra (Verizon)Operating SystemAndroid 12One UI 4.1

Casual Listener

When i get in my car and try to load my downloaded music it takes forever to load and i have to turn off both my wifi and cellular data for it to load. Plan Premium Country USA Device Samsung G...

McDusty69

Casual Listener

781 Views

4 replies

1 likes

Android
Cellular Data
not loading
wifi
  • 781 Views
  • 4 replies
  • 1 likes

Superuser Contribution Endless radio: disliked songs show up again

PlanPremiumCountryGermanyOperating SystemWindows 10 My Question or IssueI have the same issue on two different Windows 10 machines: The dislike button in radio stations doesn't seem to be persistent across restarts of the desktop app. I read that dis...

Music Fan

Plan Premium Country Germany Operating System Windows 10   My Question or Issue I have the same issue on two different Windows 10 machines:   The dislike button in radio stations ...

Alex

Spotify Legend

2291 Views

17 replies

0 likes

  • 2291 Views
  • 17 replies
  • 0 likes

Superuser Contribution [Android][Discover] Dislike Artist/Band

There should be a dislike button when you go to an artist/band so you can check it, and NEVER have to hear that artist in any playlist or suggested music ever again unless you uncheck it. PLEASE do this. I HATE System of a Down, but have to listen to...

Visitor

There should be a dislike button when you go to an artist/band so you can check it, and NEVER have to hear that artist in any playlist or suggested music ever again unless you uncheck it. PLEASE do t...

Dian

Spotify Legend

418 Views

1 replies

0 likes

Android
  • 418 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs pause 10 secs before ending

PlanPremium CountrySpain DeviceTV Samsung QE55Q80A My Question or IssueWhen I play Spotify on my Samsung TV and when there are 10 secs left on the song, the song pauses for about 3-4 secs and then resumes playing normally and will afterwards jump int...

Newbie

Plan Premium   Country Spain   Device TV Samsung QE55Q80A   My Question or Issue When I play Spotify on my Samsung TV and when there are 10 secs left on the song, the song pa...

Dian

Spotify Legend

647 Views

1 replies

0 likes

  • 647 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why do songs sometimes change?

I've noticed a few times that you'll have a song on your playlist for potentially years and then to will play one day and there has been some bull **bleep** rap added to it .... Today it's one of my favourite songs. Ruined by some absolute **bleep** ...

Casual Listener

I've noticed a few times that you'll have a song on your playlist for potentially years and then to will play one day and there has been some bull **bleep** rap added to it ....    Today ...

Alex

Spotify Legend

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
  • 0 likes

I never received a playlist for top songs of 2021

I don't have a Playlist of my top songs of 2021. I can see playlists of my top songs of 2019 and 2020. But not for 2021. Please help!

Casual Listener

I don't have a Playlist of my top songs of 2021. I can see playlists of my top songs of 2019 and 2020. But not for 2021. Please help!

AdamDamon

Spotify Star

2127 Views

3 replies

0 likes

  • 2127 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify stats mistake

My Question or IssueSo I was listening to a song on repeat and took off my headphones to go to the bathroom. Long story short, forgot about my headphones and left to do other stuff for about 6hrs and now the song that I’ve heard about 10 times is the...

Newbie

My Question or Issue So I was listening to a song on repeat and took off my headphones to go to the bathroom. Long story short, forgot about my headphones and left to do other stuff for about 6hrs...

Alex

Spotify Legend

1433 Views

1 replies

0 likes

  • 1433 Views
  • 1 replies
  • 0 likes

Superuser Contribution Accidental deleted majority of liked songs

PlanFreeCountryUSDeviceDesktop PCOperating SystemWindows 10 My Question or IssueI accidentally deleted 1400 of my liked songs and I was wondering if I was able to restore them with the dates added. I was able to restore 1100 from an old playlist I ma...

Newbie

Plan Free Country US Device Desktop PC Operating System Windows 10   My Question or Issue I accidentally deleted 1400 of my liked songs and I was wondering if I was able to restore the...

Kiril

Moderator

242 Views

1 replies

0 likes

  • 242 Views
  • 1 replies
  • 0 likes

Superuser Contribution cómo activo el modo aleatorio a un solo artista en una playlist

aleatorio a un solo artista en una playlist, así como en los me gusta puedo buscar un solo artista y ponerlo en aleatorio cómo puedo hacerlo pero una playlist ???

Visitor

aleatorio a un solo artista en una playlist, así como en los me gusta puedo buscar un solo artista y ponerlo en aleatorio cómo puedo hacerlo pero una playlist ??? 

OscarDC

Moderator

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to transfer Spotify Stations to regular Spotify

I saw that Spotify Stations is going away on May 16th. I had previously come across a link that allowed me to transfer my Spotify stations to my regular (premium) Spotify account, but didn't do it right away. I can't seem to find it again though. Doe...

Regular

I saw that Spotify Stations is going away on May 16th. I had previously come across a link that allowed me to transfer my Spotify stations to my regular (premium) Spotify account, but didn't do it ri...

OscarDC

Moderator

703 Views

4 replies

1 likes

  • 703 Views
  • 4 replies
  • 1 likes