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Forum Posts

Changing the heart button to a plus

Hey there, We wanted to let you know that our design team is currently testing a new layout for the button responsible for adding items to Your Library and your playlists on iOS. The team is exploring revamping the look and some of the functions of t...

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  • Moderator
  • Moderator
  • demicarre
  • Newbie
  • 6626 Views
  • 102 replies
  • 20 likes
  • 6626 Views
  • 102 replies
  • 20 likes

Feedback on sharing the "Your Top Songs 2022" playlist

Hey there, Thanks for continuing to help us improve the Wrapped experience every year by sharing your valuable feedback. Let's get this thread going by posting your constructive feedback on the sharing of the "Your Top Songs 2022" playlist. This'll d...

  • Moderator
  • Moderator
  • ibuprofen
  • Newbie
  • 17156 Views
  • 76 replies
  • 11 likes
  • 17156 Views
  • 76 replies
  • 11 likes

If your Wrapped is not appearing, check out this thread.

Hey there, We're receiving reports that Wrapped 2022 isn't appearing for some users. This can be due to one of the following reasons: Wrapped is not accessible in all regions due to varying criteria. Not all user accounts are eligible for the Wrapped...

  • Moderator
  • Moderator
  • 12152122834
  • Visitor
  • 38748 Views
  • 490 replies
  • 16 likes
  • 38748 Views
  • 490 replies
  • 16 likes

Your 2022 Wrapped feedback thread

Hey there, Glad to see you here. This means you're about to take your time and post the most valuable content of all - feedback from our users. If your Wrapped is not appearing, check out this thread. For all other feedback, post in the thread here. ...

  • Moderator
  • Moderator
  • Sondering_Yuugen
  • Newbie
  • 18116 Views
  • 442 replies
  • 10 likes
  • 18116 Views
  • 442 replies
  • 10 likes

Deprecating Preview clips

Hi everyone, The Song Previews of playlists, albums, artist, track pages and Liked Songs were recently deprecated. Preview clips will still be available on any assisted curation and the Add songs feature under Liked Songs and playlists. Your construc...

  • Moderator
  • Moderator
  • Yordan
  • Moderator
  • 14153 Views
  • 144 replies
  • 13 likes
  • Liked Songs Playlist
    Playlists
    Your Library
  • 14153 Views
  • 144 replies
  • 13 likes

XBOX One Spotify App Issue

PlanPremiumCountryUSADeviceXBOX One XOperating SystemN/A My Question or IssueIs there a way to get the app on my XBOX One to play all songs by an artist? Seems there isn't an option to do so.

  • Visitor
  • Plan Premium Country USA Device XBOX One X Operating System N/A   My Question or Issue Is there a way to get the app on my XBOX One to play all songs by an artist? Seems there isn't an...
  • 175 Views
  • 0 replies
  • 0 likes
  • Xbox one app errors
  • 175 Views
  • 0 replies
  • 0 likes

premium upgrade lost library on iphone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

Superuser Contribution Filter option

Spoiler (Highlight to read)Spoiler (Highlight to read) There used to be an option to filter a playlist rather than simply "find in playlist" I have a playlist with thousands of songs in and sometimes I'm in the mood to listen to just one artist. Why ...

  • Casual Listener
  •   There used to be an option to filter a playlist rather than simply "find in playlist"   I have a playlist with thousands of songs in and sometimes I'm in the mood to listen to just o...
  • Elena
  • Moderator
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

how do I find the podcasts I've already marked as played?

So I added some podcasts to a playlist and I thought that by marking them as played they would play from the beginning and restart when i shuffle played the playlist. Now I'm gutted to find out that when I clicked "mark as played", the podcasts compl...

  • Visitor
  • So I added some podcasts to a playlist and I thought that by marking them as played they would play from the beginning and restart when i shuffle played the playlist. Now I'm gutted to find out that ...
  • 149 Views
  • 0 replies
  • 0 likes
  • Podcasts
  • 149 Views
  • 0 replies
  • 0 likes

Superuser Contribution My music isn’t showing under my artists tab.

PlanPremiumCountryUSA Device(iPhone 11Operating System(iOS 13 My Question or Issuethe saves songs of artists showed up earlier but now it back to taking me to the artist page

  • Visitor
  • Plan Premium Country USA   Device (iPhone 11 Operating System (iOS 13   My Question or Issue the saves songs of artists showed up earlier but now it back to taking me to the arti...
  • Ivan
  • Spotify Legend
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Superuser Contribution Restore playlist not available within "Recover Playlists"

My Question or IssueI finally decided to tidy up my playlists, and I noticed with amazement that an important playlist is missing. That playlist is not available in the "Recovery Playlists" and I've only ever used one account. Question 1.What's the d...

  • Casual Listener
  • My Question or Issue I finally decided to tidy up my playlists, and I noticed with amazement that an important playlist is missing. That playlist is not available in the "Recovery Playlists" an...
  • sayannara
  • Casual Listener
  • 474 Views
  • 2 replies
  • 0 likes
  • 474 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution My liked songs disappeared plus other issues

PlanPremium for studentsCountryChileDevice(Huawei p20 lite)Operating System(Android version 9, EMUI VERSION 9.1.0) My Question or Issue HelloI want to report an issue that has been going on by over a week now. My liked songs dissappeared. I truly don...

Liked songs playlis on my laptop.png Screenshot_20200629_170739_com.spotify.music.jpg Screenshot_20200629_170647_com.spotify.music.jpg Screenshot_20200629_170720_com.spotify.music.jpg
  • Casual Listener
  •   Plan Premium for students Country Chile Device (Huawei p20 lite) Operating System (Android version 9, EMUI VERSION 9.1.0)   My Question or Issue   Hello I want to report...
  • Javieraaaa
  • Casual Listener
  • 4151 Views
  • 2 replies
  • 1 likes
  • dissapeared
    Liked Songs Playlist
  • 4151 Views
  • 2 replies
  • 1 likes

What is the original Spotify Premium music download file location?

PlanPremium Operating SystemWindows 10 My Question or IssueI changed my liked songs download file location is Spotify settings without knowing what that was before. Now the files ended up not working as intended. After that I heard that the file loca...

  • Visitor
  • Plan Premium   Operating System Windows 10   My Question or Issue I changed my liked songs download file location is Spotify settings without knowing what that was before. Now the fi...
  • 305 Views
  • 0 replies
  • 0 likes
  • 305 Views
  • 0 replies
  • 0 likes

Can't delete playlist

I have Premium, and on the application on my laptop I'm trying to delete a playlist. I click on details, and while every other option works, clicking delete doesn't even bring up a "Are you sure you want to?" page. I even went to the website version,...

  • Visitor
  • I have Premium, and on the application on my laptop I'm trying to delete a playlist. I click on details, and while every other option works, clicking delete doesn't even bring up a "Are you sure you ...
  • user-removed
  • Not applicable
  • 1632 Views
  • 1 replies
  • 0 likes
  • 1632 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play certain songs

Plan:PremiumCountry:USADeviceS10+, 2017 DellOperating SystemAndroid, Windows 10 My Question or IssueI can't play certain songs like crazy train by Ozzy Osbourne and barracuda by heart. I have already pressed show songs that are unplayable. I think it...

  • Regular
  • Plan:Premium Country:USA Device S10+, 2017 Dell Operating System Android, Windows 10   My Question or Issue I can't play certain songs like crazy train by Ozzy Osbourne and barracud...
  • Ghost18
  • Regular
  • 371 Views
  • 4 replies
  • 0 likes
  • 371 Views
  • 4 replies
  • 0 likes

Playlists keep getting deleted

Plan - Spotify premium familyFree/Premium - PremiumCountry - UK Device Windows PC/ Honor 10(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System - Windows 10 / Android(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've now ...

  • Visitor
  • Plan - Spotify premium family Free/Premium - Premium Country - UK   Device Windows PC/ Honor 10 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System - Windows 10 / An...
  • OneByBoo
  • Community Legend
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Songs keep getting added to play playlist

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueWhen I play another playlist for my streams these songs get auto added to my main playlist I have listed to over the years. Why is this? I made this playlist and its not behav...

  • Visitor
  • Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue When I play another playlist for my streams these songs get auto added to my main playlist I have l...
  • OneByBoo
  • Community Legend
  • 460 Views
  • 1 replies
  • 0 likes
  • 460 Views
  • 1 replies
  • 0 likes

mi playlist desapareció y no la puedo recuperar

PlanPremium CountryChile DeviceHuawei P20 liteOperating SystemAndroid My Question or IssueMi playlist desapareció el día de ayer, la app se cerró de la nada y desapareció mi playlist, ya intenté todo, hasta vi su tutorial para recuperar mi playlist y...

  • Newbie
  •   Plan Premium   Country Chile   Device Huawei P20 lite Operating System Android   My Question or Issue Mi playlist desapareció el día de ayer, la app se cerró de la ...
  • OneByBoo
  • Community Legend
  • 396 Views
  • 1 replies
  • 0 likes
  • 396 Views
  • 1 replies
  • 0 likes

Solved!! Why can I not play local files on connected network devices (HEOS, Denon, etc.)

PlanPremiumCountryUnited KingdonDevice(Windows PC, Samsung Galaxy S10+)Operating System(Windows 10, Android) My Question or IssueHiI have the app installed on my Windows 10 machine and I have a number of HEOS devices conencte to the same network. I a...

  • Casual Listener
  • Plan Premium Country United Kingdon Device (Windows PC, Samsung Galaxy S10+) Operating System (Windows 10, Android)   My Question or Issue Hi I have the app installed on my Windows 10...
  • dinomight
  • Spotify Star
  • 1296 Views
  • 3 replies
  • 0 likes
  • Connected Device
    local files
  • 1296 Views
  • 3 replies
  • 0 likes

Superuser Contribution Radio Edit / Clean versions of Albums

PlanPremiumCountryUSMy Question or IssueNew User question and likely wrong area - apologies.I just came over to Spotify from Google Music. In Google Music when looking at an artist like Eminem for example in his albums there would be the normal versi...

  • Visitor
  • Plan Premium Country US My Question or Issue New User question and likely wrong area - apologies. I just came over to Spotify from Google Music. In Google Music when looking at an artist like E...
  • Ivan
  • Spotify Legend
  • 805 Views
  • 1 replies
  • 0 likes
  • clean
    Radio Edit
  • 805 Views
  • 1 replies
  • 0 likes

Superuser Contribution Znikający artyści z biblioteki!

PlanPremiumCountryPolskaDevicenotebookOperating SystemWindows 10 My Question or IssueOstatnimi czasy z mojej biblioteki zaczęli niknąć wykonawcy. Są niby wciąż obserwowani, ale przeglądając bibliotekę nie sposób ich znaleźć na liście. W czym rzecz, o...

  • Music Fan
  • Plan Premium Country Polska Device notebook Operating System Windows 10   My Question or Issue Ostatnimi czasy z mojej biblioteki zaczęli niknąć wykonawcy. Są niby wciąż obserwowani, a...
  • Elena
  • Moderator
  • 379 Views
  • 8 replies
  • 0 likes
  • 379 Views
  • 8 replies
  • 0 likes

Removing Liked Songs and Not Letting me Play Downloads

PlanPremiumCountryCanadaDeviceiPhone 6S For months now I have been having issues with my Spotify account. I have had a premium account for years now and only in the past six months have these problems been occurring. The longest running problem is th...

  • Casual Listener
  • Plan Premium Country Canada Device iPhone 6S   For months now I have been having issues with my Spotify account. I have had a premium account for years now and only in the past six months...
  • claireblckmr
  • Casual Listener
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant open my playlist

PlanPremiumCountryAustraliaDevice(iPhone 8, Asus Laptop, Macbook Pro late 2016)Operating System(iOS 10, MacOS, Windows 10,etc.) My Question or IssueA few days ago I tried clicking my playlist but it got stuck on the loading screenand i couldn't inter...

  • Casual Listener
  • Plan Premium Country Australia Device (iPhone 8, Asus Laptop, Macbook Pro late 2016) Operating System (iOS 10, MacOS, Windows 10,etc.)   My Question or Issue A few days ago I tried cli...
  • Ivan
  • Spotify Legend
  • 4310 Views
  • 3 replies
  • 0 likes
  • 4310 Views
  • 3 replies
  • 0 likes

Superuser Contribution Uploading Local Files

All information I've seen on this is outdated, so I'm hoping for some fresh answers. I'm brand new to spotify since google play music is shutting down, and frustrations over not having a functioning music library aside, I can't seem to find any setti...

  • Visitor
  • All information I've seen on this is outdated, so I'm hoping for some fresh answers. I'm brand new to spotify since google play music is shutting down, and frustrations over not having a functioning ...
  • Ivan
  • Spotify Legend
  • 324 Views
  • 1 replies
  • 0 likes
  • Account
    local files
    settings
    support
  • 324 Views
  • 1 replies
  • 0 likes

Lost playlist

Hi I have a playlist created but it's now dissappeared off my account, I can still find the playlist and edit it through a link I have saved but it's not in my playlists the links below https://open.spotify.com/playlist/6lzkk4EZfL3z7lSBgjGjtO?si=iziX...

  • Casual Listener
  • Hi I have a playlist created but it's now dissappeared off my account, I can still find the playlist and edit it through a link I have saved but it's not in my playlists the links below   ...
  • OneByBoo
  • Community Legend
  • 558 Views
  • 3 replies
  • 0 likes
  • 558 Views
  • 3 replies
  • 0 likes