Only some local files sync to phone

[LyNisMexy]

Plan

Premium

Device

iPhone 13, Desktop PC

Operating System

iOS 15.1.1, Windows 10

My Question or Issue

I am able to sync files from my PC to my phone that I had for a while, but just today I downloaded some more music and only those are unable to sync to my phone. Issue persists even after re-installing on both pc and phone as well as after a restart on both devices.

SOLVED:
just performed a clean reinstall and it fixed it

[daanyesyes]

I have this problem where i am able to download the local files on my phone but i can't play most of the songs. I can click on them, but the song won't ever start. Only 3 of the 12 local files that are downloaded on my phone can actually be played, which is weird. I don't know what the problem is.

[Mario]

Hey @daanyesyes,

Thanks for reaching out about this here in the Community. 

Have you already double-checked each and every file's format fits your device's requirements? As a heads-up, every file also needs to be downloaded from a legitimate/legal source for you to access it in the app.

If you double-checked the above and everything looks good, but you're still experiencing this issue: what troubleshooting have you tried so far? 

Cheers!

[daanyesyes]

Hey @mario

I downloaded all my songs via a youtube to mp3 converter, so they are all .mp3 files(I checked this), which should work on apple. Concerning the legitimate/legal source, i have downloaded all the songs from the same source/site, so why are only a couple of the songs working and the others not? It feels so random. I have added some more songs to the playlist over the last few months and most of the ones I add just won't play on my iphone (again, some, like 1 in 5 songs do actually play).

I tried everything when it comes to troubleshooting, i tried using every single advice on this site, but nothing fixes it. I have made a post about my problem where I showed a video showcasing the problem, maybe that will help you understand the nature of this problem .

Thanks for the reply

Daan

[Alex]

Hey @daanyesyes,

Thanks for the reply.

As @Mario has said, only files obtained via legal sources can be used in the Spotify app and we can't guarantee that all songs downloaded via online convertors will work with the app.

Hope this info clears things up. Don't hesitate to reach out again if you have questions.

[daanyesyes]

Well than it is probably a legal source problem i guess, but I honestly doubt it. But thanks for trying to help.

[nickvandyck]

This doesn't make sense. The entire download local files is very shabby in my opinion.

I had some local files download on my iOS device. Others didn't download. So, to test things out. I removed the (working) downloads and re-downloaded the playlist. Now that playlist (which previously worked) doesn't download anymore ...

Anybody got an explanation for this and/or a solution? Uninstalling is NOT an option because I don't want to lose the downloaded items I still got.

Also: I'm hearing 3333 limit (or is it 10000?) and 5 device limit thrown around but, where can I SEE how many items I have still left or see a list of devices? It's impossible to start counting since I have a phone, designated (Spotify/Waze) car phone, iPad, MacBook, two iMacs, a Windows PC, ... Not to mention the Apple TV's ...

This is very, very frustrating.

[EDIT] Found the solution (using the same files) ...

[Larsern]

Now I have the same problem, feel like I have tried everything. Only some songs downloads to my iPhone no matter what I try to do. What did you do that fixed it for you?

[nickvandyck]

On iPhone in Spotify app: settings (top right, gear icon), local files, 'show audio files from this device': ON