Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • Chocodivine
  • Music Fan
  • 248501 Views
  • 83 replies
  • 87 likes
  • 248501 Views
  • 83 replies
  • 87 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • Tun1
  • Newbie
  • 109123 Views
  • 250 replies
  • 43 likes
  • 109123 Views
  • 250 replies
  • 43 likes

Superuser Contribution Spotify plays random music after my first song in the playlist

As the title explains itself I keep getting random songs when I skip or listen to the end my first song in the playlist. And I can never get the second song played in the playlist. Same thing is happening on my phone. I tried logging out and restarti...

  • Newbie
  • As the title explains itself I keep getting random songs when I skip or listen to the end my first song in the playlist. And I can never get the second song played in the playlist. Same thing is happ...
  • panpanpanpanpan
  • Newbie
  • 643 Views
  • 2 replies
  • 1 likes
  • 643 Views
  • 2 replies
  • 1 likes

Superuser Contribution Desktop app will not sync with any other version of Spotify in the connect to a device tab

For starters I had a similar issue a month ago where It would not sync between the desktop app and phone with another issue of my liked songs not showing up. This was fixed in an update a week later resolving the syncing issues. A couple days ago I a...

  • Newbie
  • For starters I had a similar issue a month ago where It would not sync between the desktop app and phone with another issue of my liked songs not showing up. This was fixed in an update a week l...
  • Vasil
  • Moderator
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Superuser Contribution Certain songs wont play

PremiumCountryUnited kingdomDeviceSamsung galaxy a32 4gOperating SystemAndroid my spotify will not allow me to listen to songs of this artist. It seems that when they are featured it is not a problem but any song made by that artist my spotify will j...

  • Visitor
  • Premium Country United kingdom Device Samsung galaxy a32 4g Operating System Android   my spotify will not allow me to listen to songs of this artist. It seems that when they are feature...
  • Eni
  • Moderator
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes

Siri Plays Playlist Radio instead of Playlist

Plan: PremiumCountry: USADevice: iPhone 12 MiniOperating System: iOS 15.5 My Question or Issue:I’ll say to Siri, “Shuffle my ________ playlist” and she says “________ now shuffling on Spotify” and then she immediately plays the radio based on the pla...

  • Casual Listener
  • Plan: Premium Country: USA Device: iPhone 12 Mini Operating System: iOS 15.5   My Question or Issue: I’ll say to Siri, “Shuffle my ________ playlist” and she says “________ ...
  • 542 Views
  • 0 replies
  • 0 likes
  • 542 Views
  • 0 replies
  • 0 likes

Superuser Contribution After playing a few songs, it starts to play a random song from a playlists on repeat.

So, I'm premium. I read about the AutoPlay, but is not about that. After playing a few songs of a group/album/list/radio, Spotify starts to play a song (it's not the same song, but it's always playing a song) and with no volume. That means that I can...

  • Casual Listener
  • So, I'm premium. I read about the AutoPlay, but is not about that. After playing a few songs of a group/album/list/radio, Spotify starts to play a song (it's not the same song, but it's always playin...
  • Richabv1
  • Regular
  • 1289 Views
  • 11 replies
  • 0 likes
  • 1289 Views
  • 11 replies
  • 0 likes

Superuser Contribution Playlist auto updating - but not syncing music

Plan PremiumCountry CanadaDevice (iPhone 12)Operating System current My Question or IssueI have “download over cellular” turned off for my Spotify and have, instead, saved many playlists as downloaded in my library. Some are static, but many are my D...

  • Visitor
  • Plan Premium Country Canada Device (iPhone 12) Operating System current   My Question or Issue I have “download over cellular” turned off for my Spotify and have, instead, saved ...
  • Yordan
  • Moderator
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Superuser Contribution The music is playing in a language i do not understand

PlanPremiumCountrySweden DeviceS21Operating SystemAndroid, newest, My Question or IssueMy playlist plays finnish songs i do not want to hear, tried the "Skip", the "Do not play this song" But finnish**bleep** is still appearing. Cmon spotify, i playe...

  • Visitor
  • Plan Premium Country Sweden   Device S21 Operating System Android, newest,    My Question or Issue My playlist plays finnish songs i do not want to hear, tried the "Skip", t...
  • Elena
  • Moderator
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Liked songs

Account Premium Apple iPhone 7System(iOS 15 My Question or IssueThere are 146 liked songs showing but I can only see 55 liked songs Plan

  • Visitor
  • Account  Premium  Apple iPhone 7 System (iOS 15   My Question or Issue There are 146 liked songs showing but I can only see 55 liked songs  Plan  
  • Amayy
  • Spotify Star
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution A question ??

PlanFree/PremiumCountryU.S.ADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIs there a way to sort liked songs playlist by the actual date the song was created then ...

  • Newbie
  • Plan Free/Premium Country U.S.A Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Is there...
  • Elena
  • Moderator
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Custom order library problem

Hello! I use Spotify almost every day. On pc and phone.And if I want to play a list on custom order on my phone it works fine. Every time a new custom order.But on my pc its always the same "custom order". And yeah after a while I just want to listen...

  • Casual Listener
  • Hello!   I use Spotify almost every day. On pc and phone. And if I want to play a list on custom order on my phone it works fine. Every time a new custom order. But on my pc its always the...
  • Droogwijf
  • Casual Listener
  • 494 Views
  • 2 replies
  • 0 likes
  • 494 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs disappearing from playlist

PlanPremium UserCountry: Sweden Device(iphone 13 Pro Max, Macbook Pro 16)Operating System ios 15.6 for iphone and macOS Monterey 12.5 fo Mac(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue so i've noticed that songs disappears from my lib...

  • Casual Listener
  • Plan Premium User Country: Sweden   Device (iphone 13 Pro Max, Macbook Pro 16) Operating System ios 15.6 for iphone and macOS Monterey 12.5 fo Mac (iOS 10, Android Oreo, Windows 10,e...
  • Alex
  • Spotify Legend
  • 492 Views
  • 3 replies
  • 0 likes
  • 492 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Liked songs not showing up in Album view

Plan: PremiumCountry: USA Device: iPhone 13 and MacBook Pro 2021Operating System: iOS 15 and MacOS 12 My Question or IssueSongs that I liked that are in my Liked Songs playlist aren't showing up as Liked in the album view, even for the exact same alb...

  • Regular
  • Plan: Premium Country: USA   Device: iPhone 13 and MacBook Pro 2021 Operating System: iOS 15 and MacOS 12   My Question or Issue Songs that I liked that are in my Liked Songs playlis...
  • Alex
  • Spotify Legend
  • 5161 Views
  • 5 replies
  • 0 likes
  • 5161 Views
  • 5 replies
  • 0 likes

Superuser Contribution Duplicate Warning not working - Website application

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueI use the Spotify website as I can't download the application on all my computers (work). The warning used to pop up when I would go to add a song to a playlist and it was al...

  • Casual Listener
  • Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue I use the Spotify website as I can't download the application on all my computers (work). The warn...
  • Elena
  • Moderator
  • 501 Views
  • 2 replies
  • 1 likes
  • 501 Views
  • 2 replies
  • 1 likes

Superuser Contribution [Curated playlists] Remove songs from curated playlists

Hi folks, I'm an avid extreme Metal listener, but also play white noise for my 1 year old's bed time.This results in curated playlists including both my favorite songs... but also random, long, white noise 'songs'. Since Bluetooth controls have been ...

  • Regular
  • Hi folks,   I'm an avid extreme Metal listener, but also play white noise for my 1 year old's bed time. This results in curated playlists including both my favorite songs... but also random, ...
  • Alex
  • Spotify Legend
  • 507 Views
  • 1 replies
  • 0 likes
  • 507 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why are recommended songs at end of my playlist in an asian language I don't speak?

PlanPremiumCountryNew Zealand DeviceSamsung tablet & Spotify on Desktop computerOperating SystemWindows 10 My Question or IssueMy playlist has new & older western pop songs in it- from 1970-2022.For some bizarre reason, when I look at the recommended...

  • Regular
  • Plan Premium Country New Zealand   Device Samsung tablet & Spotify on Desktop computer Operating System Windows 10   My Question or Issue My playlist has new & older west...
  • Alex
  • Spotify Legend
  • 1315 Views
  • 5 replies
  • 0 likes
  • 1315 Views
  • 5 replies
  • 0 likes

Superuser Contribution can’t sync pc local files to iphone

Planpremium Countryisrael Deviceiphone 11, lenovo laptop Operating Systemios 14.4.2, windows 10 spotify version8.6.22.1228 on iphone, 1.1.58.820.g2ae50076 on pc My Question or Issuehi, no matter what i've tried to do to let my spotify sync my local f...

  • Regular
  • Plan premium   Country israel   Device iphone 11, lenovo laptop   Operating System ios 14.4.2, windows 10   spotify version 8.6.22.1228 on iphone, 1.1.58.820.g2a...
  • Dian
  • Spotify Legend
  • 5157 Views
  • 25 replies
  • 0 likes
  • 5157 Views
  • 25 replies
  • 0 likes

Superuser Contribution How can i play whole tracks of Liked Songs?

PlanPremiumCountryKoreaDevice(iPhone 8, iPad 6th)Operating System(iOS 15, iPadOS 15) My Question or IssueHi! as you read from the title, i really wonder how to play whole things.The matter was that i can only listen to a part of songs, so I had to ke...

  • Newbie
  • Plan Premium Country Korea Device (iPhone 8, iPad 6th) Operating System (iOS 15, iPadOS 15)   My Question or Issue Hi! as you read from the title, i really wonder how to play whole thi...
  • Dian
  • Spotify Legend
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution List "your favorite songs" of an artist are songs that I have not liked and can not be removed

PlanPremiumCountryGermanyDeviceiPhone 12Operating System(iOS/Mac) My Question or IssueIn the list "your favorite songs" of an artist there are also heaps of songs that I have not liked. Deleting them in the desktop version doesn't help either: "The s...

  • Casual Listener
  • Plan Premium Country Germany Device iPhone 12 Operating System (iOS/Mac)   My Question or Issue In the list "your favorite songs" of an artist there are also heaps of songs that I have...
  • Eni
  • Moderator
  • 809 Views
  • 5 replies
  • 0 likes
  • 809 Views
  • 5 replies
  • 0 likes

Superuser Contribution Unwanted music style

PlanPremiumCountryIsraelDeviceall of them (PC/samsung s22 ultra/ ipad etc.)My Question or Issue Lately (the last couple of months), I've been getting in the daily mix & new releases. On every playlist that Spotify generates unwanted music. I'm mainly...

  • Casual Listener
  • Plan Premium Country Israel Device all of them (PC/samsung s22 ultra/ ipad etc.) My Question or Issue   Lately (the last couple of months), I've been getting in the daily mix & new r...
  • skynix5
  • Casual Listener
  • 624 Views
  • 4 replies
  • 0 likes
  • 624 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Blend playlist doesn’t seem to be updating

PlanPremiumCountryUSADeviceiPhone XROperating SystemiOS 15.5 My Question or IssueI created a Blend playlist and the app says that it “updates daily,” however, it has the same songs as it did when we created it. How often does it actually update? Is t...

  • Casual Listener
  • Plan Premium Country USA Device iPhone XR Operating System iOS 15.5   My Question or Issue I created a Blend playlist and the app says that it “updates daily,” however, it has the same...
  • OscarDC
  • Moderator
  • 7968 Views
  • 5 replies
  • 0 likes
  • 7968 Views
  • 5 replies
  • 0 likes