Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Wrapped 2024

Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2024 Wrapped experience. Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing. W...

  • Spotify
  • Spotify
  • sleep_lord96
  • Visitor
  • 14577 Views
  • 551 replies
  • 10 likes
  • 14577 Views
  • 551 replies
  • 10 likes

Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • nxsaees
  • Visitor
  • 224049 Views
  • 72 replies
  • 79 likes
  • 224049 Views
  • 72 replies
  • 79 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • fede160493
  • Roadie
  • 75777 Views
  • 133 replies
  • 41 likes
  • 75777 Views
  • 133 replies
  • 41 likes

Superuser Contribution Distorted Pixelated Album Art

PlanPremiumCountryUKDevicePX5 Head Unit (I'm not completely sure, was in the car when bought) Operating SystemAndroid 8 Hello, I have looked around the community and can't quite find a thread that looks like my problem (apologies if I have missed one...

  • Newbie
  • ...ifi, public wifi, hotspot from phone) and there is no cure to this odd issue.    Attached are photos if that helps 🙂   Thank you so much!       
  • Kiril
  • Moderator
  • 305 Views
  • 1 replies
  • 0 likes
  • 305 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist won't load

I can't get my playlist to load. Everytime it look like this.What should I do?

  • Casual Listener
  • I can't get my playlist to load. Everytime it look like this. What should I do?  
  • Alex
  • Spotify Legend
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS][Browse] Sort "Liked Songs" by date they were liked

HiI often like songs within the iOS app and then when I come to my PC I find it difficult to locate the songs I just liked. It would be great to easily find the songs I recently liked, maybe by providing an additional sortable column in the "Liked So...

  • Casual Listener
  • Hi I often like songs within the iOS app and then when I come to my PC I find it difficult to locate the songs I just liked.  It would be great to easily find the songs I recently liked, maybe ...
  • AndresM
  • Spotify
  • 2619 Views
  • 5 replies
  • 1 likes
  • Browse
    iOS
  • 2619 Views
  • 5 replies
  • 1 likes

Superuser Contribution Playlists disappeared on phone

PlanFree/Premium PremiumCountry. UK Device. Samsung A10 Operating System. Android My Question or IssueI recently updated the software on my Samsung A10 phone. Since then my playlists have disappeared from the phone only (NOT my ipad or desktop accoun...

  • Visitor
  • Plan Free/Premium   Premium Country. UK   Device. Samsung A10   Operating System. Android     My Question or Issue I recently updated the software on my Samsun...
  • AndresM
  • Spotify
  • 437 Views
  • 1 replies
  • 0 likes
  • 437 Views
  • 1 replies
  • 0 likes

Superuser Contribution Previous track button broken

PlanPremiumCountryNetherlnadsDeviceiPhone 13, Windows, Macbook Air 2020 (M1), iPad Air 4My Question or IssueHi. Since very recently, the previous track button has become very inconsistent for me. When I rewind to the start of the track a couple of ti...

  • Regular
  • Plan Premium Country Netherlnads Device iPhone 13, Windows, Macbook Air 2020 (M1), iPad Air 4 My Question or Issue Hi. Since very recently, the previous track button has become very inconsiste...
  • Alex
  • Spotify Legend
  • 392 Views
  • 2 replies
  • 1 likes
  • 392 Views
  • 2 replies
  • 1 likes

Superuser Contribution Uploaded music onto my Spotify Library

PlanPremium - studentCountryAustralia DeviceGoogle Pixel 5Operating SystemAndriod My Question or IssueI recently followed the instructions on how to upload my own music to Spotify to play and I have it all figured out and working on my laptop but on ...

  • Visitor
  • Plan Premium - student Country Australia   Device Google Pixel 5 Operating System Andriod   My Question or Issue I recently followed the instructions on how to upload my own musi...
  • Jeremy
  • Spotify Legend
  • 506 Views
  • 1 replies
  • 0 likes
  • 506 Views
  • 1 replies
  • 0 likes

Superuser Contribution [BUG] Playlist transfer is wrong - not all public playlist is displayed on the destination account

PlanPremium DuoCountryHungaryDeviceDell Operating SystemWin10, Spotify desktop app My Question or IssueHi, followed the steps here to transfer certain public playlists to the newly created account of my relative when upgrading to Spotify Duo:https://...

  • Music Fan
  • Plan Premium Duo Country Hungary Device Dell  Operating System Win10, Spotify desktop app   My Question or Issue Hi,   followed the steps here to transfer certain public p...
  • Jeremy
  • Spotify Legend
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution "Radio playlist" starts playing

PlanPremiumCountryEstoniaDevicePixel 6Operating SystemAndroid 12 My Question or IssueWhen I open Spotify and click on my playlist and then I click on green play button, sometimes it starts playing "Radio based on playlist: *playlist name*". I don't k...

Screenshot_20220511-173630.png
  • Casual Listener
  • Plan Premium Country Estonia Device Pixel 6 Operating System Android 12   My Question or Issue When I open Spotify and click on my playlist and then I click on green play button, somet...
  • Jeremy
  • Spotify Legend
  • 976 Views
  • 5 replies
  • 0 likes
  • 976 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playing random songs in the middle of playlist

Using Premium. Problem in both android and PC. For some reason the app starts playing random songs not in my playlist. Now I know it does that when autoplay is turned on, but this happens in the middle of the playlist, not after it ended. It plays on...

  • Newbie
  • Using Premium. Problem in both android and PC.   For some reason the app starts playing random songs not in my playlist. Now I know it does that when autoplay is turned on, but this happens in...
  • Vasil
  • Moderator
  • 3503 Views
  • 5 replies
  • 0 likes
  • 3503 Views
  • 5 replies
  • 0 likes

Superuser Contribution Podcasts won't play on Connect-Devices or Web

PlanPremiumCountryGermany DeviceMultiple Devices (iPhone 12, iPad Pro 11, MacBook Pro, Windows Laptop, Web-Player)Operating System(iOS 15, macOS 11, Windows 10) My Question or IssueHello everyone, since some time (three to four weeks I guess) I am no...

  • Casual Listener
  • Plan Premium Country Germany   Device Multiple Devices (iPhone 12, iPad Pro 11, MacBook Pro, Windows Laptop, Web-Player) Operating System (iOS 15, macOS 11, Windows 10)   My Quest...
  • Atikalz
  • Regular
  • 789 Views
  • 5 replies
  • 2 likes
  • 789 Views
  • 5 replies
  • 2 likes

About favorite songs and the library

My Question or Issue I'll try to explain this which frustrates me constantly.The organization of the library is a tremendous mess. Why is it not possible to "Save an album" in the library without marking it as a favorite? On the artist's page we can ...

  • Regular
  • My Question or Issue   I'll try to explain this which frustrates me constantly. The organization of the library is a tremendous mess.   Why is it not possible to "Save an album" in the...
  • 359 Views
  • 0 replies
  • 2 likes
  • 359 Views
  • 0 replies
  • 2 likes

Transfer library to new account

hi, can I transfer my library to a new account  

  • Visitor
  • hi, can I transfer my library to a new account   
  • Amayy
  • Spotify Star
  • 431 Views
  • 3 replies
  • 0 likes
  • 431 Views
  • 3 replies
  • 0 likes

Playlists that show up on my Spotify

Hello I was wondering how do I remove a playlist that I have listened to in the past but no longer listen to but is still showing up on my Spotify despite not liking it or listening anymore, how would I remove someone else’s playlist from my recommen...

  • Visitor
  • Hello I was wondering how do I remove a playlist that I have listened to in the past but no longer listen to but is still showing up on my Spotify despite not liking it or listening anymore, how woul...
  • Amayy
  • Spotify Star
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Add an album to my library without liking the titles in the "liked title of the artist" section

Hello,I have a question / request, why i can't save an album in my library (like or "add to my library") WITHOUT add all the album title's to the "artist liked tracks". I want to "save" an album to my library but i also want to have, in the "artist l...

  • Visitor
  • Hello, I have a question / request, why i can't save an album in my library (like or "add to my library") WITHOUT add all the album title's to the "artist liked tracks".   I want to "save" an...
  • MattSuda
  • Spotify Star
  • 2932 Views
  • 2 replies
  • 0 likes
  • 2932 Views
  • 2 replies
  • 0 likes

Playlists, hackers

My playlists and my friend's playlists keep getting raided by random people adding more songs to the the playlists, I'm assuming they are play farming. Is there anyway to make the playlist collaboration through invites only or any other solution?

  • Newbie
  • My playlists and my friend's playlists keep getting raided by random people adding more songs to the the playlists, I'm assuming they are play farming.   Is there anyway to make the playlist c...
  • Amayy
  • Spotify Star
  • 260 Views
  • 1 replies
  • 0 likes
  • App & Features
  • 260 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t play from liked songs on xbox app, seemingly due to song quantity.

PlanPremiumCountryCanadaDeviceXbox Series XMy Question or IssueI’ve used the Spotify app on Xbox One and now Xbox Series X for a very long time, and have always been able to play from and shuffle playlists of considerable size, recently I’ve liked a ...

  • Visitor
  • Plan Premium Country Canada Device Xbox Series X My Question or Issue I’ve used the Spotify app on Xbox One and now Xbox Series X for a very long time, and have always been able to play from ...
  • Dian
  • Spotify Legend
  • 632 Views
  • 1 replies
  • 1 likes
  • 632 Views
  • 1 replies
  • 1 likes

Superuser Contribution Local files will not download on pc

PlanPremiumCountryCanadaDevice(iPhone 12)Operating System(iOS 15.4.1) the local files play just fine on my pc but it won’t download or play on my phone. I’ve tried previous solutions but none of them worked. What’s most frustrating is that some local...

  • Newbie
  •   Plan Premium Country Canada Device (iPhone 12) Operating System (iOS 15.4.1)   the local files play just fine on my pc but it won’t download or play on my phone. I’ve tried prev...
  • Eni
  • Moderator
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Superuser Contribution when i play a song there is a little load time and then it plays the next song

when i click a song there is a little load time and then it plays the next song and then i have to click the song title again for it to really playPlanFreeCountryPanamaDevice(Samsung Tv)Operating System(Samsung) My Question or Issue

  • Newbie
  • when i click a song there is a little load time and then it plays the next song and then i have to click the song title again for it to really play Plan Free Country Panama Device (Samsung Tv) ...
  • Jeremy
  • Spotify Legend
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists not displaying correctly on profile when logged in as myself

PlanPremiumCountryUnited KingdomDeviceMacbook Pro late 2017, iPhone 12 Pro, Google ChromeOperating SystemiOS 15, MacOS Monterey My Question or IssueWhen I view my profile from my own account, the playlists visible are incorrect. This is true for both...

  • Newbie
  • ...rom my own account, the playlists visible are incorrect. This is true for both private playlists which shouldn't show but do, and public playlists that should show but don't. The playlists displayed t...
  • Jeremy
  • Spotify Legend
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album Covers Not Loading In 'Your Library'

PlanPremium CountryAustralia DeviceGoogle Pixel 3a Operating SystemAndroid 11 (RQ3A.211001.001) My Question or IssueAlbum artwork doesn't load when in the 'Your Library' section of Spotify. If I click on an album it takes a second to load the artwork...

  • Regular
  • Plan Premium   Country Australia   Device Google Pixel 3a   Operating System Android 11 (RQ3A.211001.001)   My Question or Issue Album artwork doesn't load when in th...
  • AndresM
  • Spotify
  • 611 Views
  • 8 replies
  • 0 likes
  • 611 Views
  • 8 replies
  • 0 likes