Help Wizard

Step 1

NEXT STEP

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • jacksonvoelkel
  • Regular
  • 790 Views
  • 5 replies
  • 13 likes
  • Connect
    JAM
  • 790 Views
  • 5 replies
  • 13 likes

Desktop: New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar improves navigation and makes it easier and faster to collect and retrieve all types of content, bringing new features to desktop that y...

Sidebar Tips.png Compact Library Layout.png Compact Layout.png Sidebar List Options.png
  • Spotify Star
  • Spotify Star
  • thomasmills89
  • Music Fan
  • 78578 Views
  • 899 replies
  • 37 likes
  • 78578 Views
  • 899 replies
  • 37 likes

Introducing Smart Shuffle!

Introducing Smart Shuffle! We know that our users love creating their own playlists to capture key moments in time – in fact, playlists created by users often become their most-streamed playlist for the first several months but listening to these pla...

Joan_0-1678291161091.png Joan_2-1678291160675.png Joan_3-1678291160655.png Elena_1-1678292065514.png
  • Moderator
  • Moderator
  • Carkent7
  • Visitor
  • 135886 Views
  • 812 replies
  • 32 likes
  • 135886 Views
  • 812 replies
  • 32 likes

The Heart button is being replaced with a (+) Plus button

Starting in March 2023, the ♡ Heart button will start being replaced with a (+) Plus button for saving things to Your Library. Things that have been saved to Your Library will now show a green ✔ Check icon instead of a green Heart icon. This change w...

The Heart button is now a Plus button.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2024 Views
  • 1 replies
  • 2 likes
  • 2024 Views
  • 1 replies
  • 2 likes

Local Files

Spotify Premium Family PlanPremiumUSA DeviceiPhone 12 Pro Max, Macbook Air 13-inch 201714.4.2 on iPhone, macOS Big Sur Version 11.3 Beta on Macbook Air My Question or Issue: I have "Show Local Files" turned on on my desktop software, but in the left ...

  • Music Fan
  • Spotify Premium Family Plan Premium USA   Device iPhone 12 Pro Max, Macbook Air 13-inch 2017 14.4.2 on iPhone, macOS Big Sur Version 11.3 Beta on Macbook Air     My Question o...
  • AdamDam
  • Spotify Star
  • 427 Views
  • 1 replies
  • 0 likes
  • local files
  • 427 Views
  • 1 replies
  • 0 likes

Superuser Contribution "made for me" playlists have disappeared?!

It looks like there was an update over the weekend and when I signed onto Spotify yesterday morning my playlists for The Get Up and Daily Drive have disappeared?! I can see the thumbnails for both these lists on desktop and phone, but when I click it...

  • Music Fan
  • It looks like there was an update over the weekend and when I signed onto Spotify yesterday morning my playlists for The Get Up and Daily Drive have disappeared?!  I can see the thumbnails fo...
  • CarlosE
  • Moderator
  • 954 Views
  • 9 replies
  • 0 likes
  • Playlists
    the get up
    version 1.1.56.595.g2d2da0de-a
  • 954 Views
  • 9 replies
  • 0 likes

Superuser Contribution Import music from internal storage

Nenhuma das informações abaixo é necessária. No entanto, quanto mais você fornece, mais fácil será para nós tentarmos ajudar. Plano: PremiumPaís: BrasilDispositivo: Samsung Galaxy A51Sistema operacional: Android 11 Minha pergunta ou problemaIs there ...

  • Newbie
  • Nenhuma das informações abaixo é necessária. No entanto, quanto mais você fornece, mais fácil será para nós tentarmos ajudar.   Plano: Premium País: Brasil Dispositivo: Samsun...
  • Elena
  • Moderator
  • 608 Views
  • 1 replies
  • 0 likes
  • 608 Views
  • 1 replies
  • 0 likes

Superuser Contribution The weekly playlist is not updated/There are no podcasts

PlanPremiumCountryBelarusDeviceRedmi Note 4/LaptopOperating SystemAndroid/Windows 10 Hi all!I've started to use Spotify when it realised in my country, but I met a few issues.1. My Weekly playlist haven't updated a few weeks already.2. I have no Podc...

  • Newbie
  • Plan Premium Country Belarus Device Redmi Note 4/Laptop Operating System Android/Windows 10   Hi all! I've started to use Spotify when it realised in my country, but I met a few issues...
  • tester_by
  • Visitor
  • 307 Views
  • 2 replies
  • 1 likes
  • 307 Views
  • 2 replies
  • 1 likes

Superuser Contribution On Repeat playlist hasn't updated in 2 weeks

PlanPremiumCountryUnited Kingdom Device(iPhone XR, Windows 10 PC)Operating System(iOS 14.4.2, Windows 10)-------------------------------------------------My On Repeat playlist hasn't updated since the 30th March. There are songs that should be in the...

  • Regular
  • Plan Premium Country United Kingdom  Device (iPhone XR, Windows 10 PC) Operating System (iOS 14.4.2, Windows 10) ------------------------------------------------- My On Repeat playlist ...
  • CarlosE
  • Moderator
  • 471 Views
  • 3 replies
  • 0 likes
  • On Repeat Playlist
    Playlist error
  • 471 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify iOS not synced to PC

My Question or IssueHi all, I believe I have encountered an error within Spotify - it only started to occur on the 9th of April (2021). This being on my PC (Windows 10) I have an organised playlist to my tastes, but then on my phone (iPhone SE, 2020)...

  • Visitor
  • My Question or Issue Hi all, I believe I have encountered an error within Spotify - it only started to occur on the 9th of April (2021). This being on my PC (Windows 10) I have an organised playlist...
  • Ivan
  • Spotify Legend
  • 309 Views
  • 1 replies
  • 0 likes
  • iOS 14.4.2
    order
    synced
    Windows 10
  • 309 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album list overview starts from top

PlanPremiumCountryGermany Device(Macbook Pro 2017)Operating System(MacOS BigSUR 11.2.3) My Question or IssueAfter I clicked an album from the album overview and go back to the overview, the viewpoint is always at the beginning of the list again, not ...

  • Regular
  • Plan Premium Country Germany   Device (Macbook Pro 2017) Operating System (MacOS BigSUR 11.2.3)   My Question or Issue After I clicked an album from the album overview and go bac...
  • Mihail
  • Spotify Legend
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't remove songs from library

On both my phone (google pixle) and desktop Windows version of spotify (family version), no matter how many different ways I try to remove a song or album from my library, it just stays there! I literally right-click on a song and click "remove from ...

  • Casual Listener
  • On both my phone (google pixle) and desktop Windows version of spotify (family version), no matter how many different ways I try to remove a song or album from my library, it just stays there! I lite...
  • Mihail
  • Spotify Legend
  • 498 Views
  • 2 replies
  • 0 likes
  • 498 Views
  • 2 replies
  • 0 likes

Superuser Contribution My Music

Every time someone clicks on my link, They get redirected to literally any other artist's work. Meanwhile, when I click on other artist's work, theirs seem to always come first. I am confused about this, and have been struggling to get people to list...

  • Visitor
  • Every time someone clicks on my link, They get redirected to literally any other artist's work. Meanwhile, when I click on other artist's work, theirs seem to always come first. I am confused about t...
  • Jeremy
  • Spotify
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to organize playlists on desktop

PlanPremiumCountryUnited StatesDeviceChromebook/Google ChromeOperating SystemChrome My Question or Issue This is getting infuriating. On iOS, I can sort my playlists by ABC, or date created. Why can't I do this on desktop? I don't want the massive "L...

  • Regular
  • Plan Premium Country United States Device Chromebook/Google Chrome Operating System Chrome   My Question or Issue   This is getting infuriating. On iOS, I can sort my playlists b...
  • Jeremy
  • Spotify
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Superuser Contribution Syncing Local Files

PlanPremiumCountryUSADeviceiPhone 11 My Question or Issue:The local files on my spotify playlist aren’t showing up on my phone no matter how hard I try. I’ve turned downloading on and off, I’ve connected to my computer via cable, messed with my setti...

  • Regular
  • Plan Premium Country USA Device iPhone 11   My Question or Issue: The local files on my spotify playlist aren’t showing up on my phone no matter how hard I try. I’ve turned downloading o...
  • Novy
  • Moderator
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Playlist Showing No Title

PlanFree/PremiumCountryUKDeviceAll devices My Question or IssueI created a Spotify Free account today for the use of my band to host our playlists for the sake of attaching to our Artist Page and moved added all the ones from the original one on my p...

  • Music Fan
  • ...nywhere and another band member even stated that the Spotify URL link doesn't seem to work.   Also, oddly it allows my personal account to toggle public/secret option on this playlist.   Any i...
  • CarlosE
  • Moderator
  • 1292 Views
  • 3 replies
  • 0 likes
  • Free
    title
  • 1292 Views
  • 3 replies
  • 0 likes

Superuser Contribution Batch removal of liked songs only by reinstall? Tired of farts/goats/pigs in liked songs list. list.

Is it true that the only way of removing liked songs in batch is by reinstall/reset? Why cant you remove by album? Added several farm ambiance and halloween sounds albums to my liked songs list for different kinds of parties, these albums contain abo...

  • Regular
  • Is it true that the only way of removing liked songs in batch is by reinstall/reset? Why cant you remove by album? Added several farm ambiance and halloween sounds albums to my liked songs list for d...
  • Eni
  • Moderator
  • 356 Views
  • 5 replies
  • 1 likes
  • 356 Views
  • 5 replies
  • 1 likes

Superuser Contribution option to erase recently played musics

if there is an option to erase recently played music, a person can manage its recently played also.I think this option was there in spotify previously.

  • Visitor
  • if there is an option to erase recently played music, a person can manage its recently played also. I think this option was there in spotify previously.
  • Novy
  • Moderator
  • 355 Views
  • 4 replies
  • 2 likes
  • 355 Views
  • 4 replies
  • 2 likes

Solved!!Superuser Contribution Can't stream Jean-Michel Jarre's Amazonia

PlanPremiumCountryUKDeviceAny, it seems to be account related (I tried 2 different iPhones and a Mac)Operating SystemiOS or MacOS, didn't matter My Question or IssueCan't play Jean-Michel Jarre's new Amazonia album. The tracks are greyed out. However...

  • Casual Listener
  • Plan Premium Country UK Device Any, it seems to be account related (I tried 2 different iPhones and a Mac) Operating System iOS or MacOS, didn't matter   My Question or Issue Can't pla...
  • CarlosE
  • Moderator
  • 312 Views
  • 3 replies
  • 0 likes
  • 312 Views
  • 3 replies
  • 0 likes

Daily Mix update does not list artists

Please return the list of artists to Daily Mix. With the update, all that is shown for each mix is one picture which doesn't really tell me much about which artists are part of the mix. The update makes the Daily Mixes less friendly/useful which lead...

  • Casual Listener
  • Please return the list of artists to Daily Mix. With the update, all that is shown for each mix is one picture which doesn't really tell me much about which artists are part of the mix. The update ma...
  • Glomasaurus
  • Casual Listener
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes

Superuser Contribution Latest update deleted some of my artists

Even on the webapp, they deleted many, maybe around a hundred of my artists with that update, since I've added more since, some of them include:a-ha,Bob Marley,Bob Dylan,Deee-Lite,Blue Oyster Cult,Digital Underground,PJ Harvey,Zero 7,Steppenwolf,Bad ...

  • Regular
  • Even on the webapp, they deleted many, maybe around a hundred of my artists with that update, since I've added more since, some of them include: a-ha,Bob Marley,Bob Dylan,Deee-Lite,Blue Oyster Cul...
  • Ver
  • Spotify Legend
  • 286 Views
  • 1 replies
  • 1 likes
  • 286 Views
  • 1 replies
  • 1 likes

Superuser Contribution Artists Section in Your Library Doesn't Show All Followed Artists

PlanPremiumCountryIndonesia DeviceSamsung Galaxy S8 & All Windows PCOperating SystemAndroid 9 Pie & Windows 10 My Question or IssueHi, I currently have two issues with Your Library.1. Some followed artists don't appear in the Artist section of Your L...

  • Casual Listener
  • Plan Premium Country Indonesia   Device Samsung Galaxy S8 & All Windows PC Operating System Android 9 Pie & Windows 10   My Question or Issue Hi,   I currently hav...
  • Mihail
  • Spotify Legend
  • 1694 Views
  • 11 replies
  • 1 likes
  • 1694 Views
  • 11 replies
  • 1 likes

Liked Songs playlist not playing?

Hi I don't see an option to post in the Ongoing Issues section for some reason so I'm posting this here. The last week or two now I've had this issue on both my phone and Xbox where my Liked Songs playlist will not play at all. Even when I click Shuf...

  • Visitor
  • Hi I don't see an option to post in the Ongoing Issues section for some reason so I'm posting this here. The last week or two now I've had this issue on both my phone and Xbox where my Liked Songs pl...
  • 177 Views
  • 0 replies
  • 0 likes
  • 177 Views
  • 0 replies
  • 0 likes

Superuser Contribution Albums and artists tabs

Hi there!I want to discuss library sorting order. More than a year I've been tortured by this UI and this thing seems never gonna stop. I can not understand this logic when I see only full saved albums and only followed artists in my collection. I ju...

  • Music Fan
  • Hi there! I want to discuss library sorting order. More than a year I've been tortured by this UI and this thing seems never gonna stop. I can not understand this logic when I see only full saved al...
  • crying_unicorn
  • Music Fan
  • 642 Views
  • 4 replies
  • 0 likes
  • 642 Views
  • 4 replies
  • 0 likes