Help Wizard

Step 1

NEXT STEP

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • robert0289falco
  • Newbie
  • 45077 Views
  • 50 replies
  • 55 likes
  • 45077 Views
  • 50 replies
  • 55 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • Mark169
  • Visitor
  • 16523 Views
  • 33 replies
  • 25 likes
  • 16523 Views
  • 33 replies
  • 25 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • Nadine2047
  • Newbie
  • 108062 Views
  • 59 replies
  • 48 likes
  • Connect
    JAM
  • 108062 Views
  • 59 replies
  • 48 likes

Superuser Contribution Unliking an old song version also unlikes the re-uploaded version of the song.

Plan: PremiumOperating System: Windows & MacOs (at least) My IssueIntroductionIt is an common and old issue, that when an user likes a song, and this song gets re-uploaded, the old version remains liked in our library and the new version is simply no...

  • Casual Listener
  • Plan: Premium Operating System: Windows & MacOs (at least)   My Issue Introduction It is an common and old issue, that when an user likes a song, and this song gets re-uploade...
  • Alex
  • Spotify Legend
  • 443 Views
  • 5 replies
  • 0 likes
  • 443 Views
  • 5 replies
  • 0 likes

Superuser Contribution Constantly deleting playlist info

PlanPremiumCountryUS DeviceiPhone 12 ProOperating SystemWin10 My Question or IssueSpotify keeps deleting the info of my playlist "Life is Strange lofi mix", and they're always making up excuses that it "breaks the policy rules". Literally nothing abo...

  • Casual Listener
  • Plan Premium Country US   Device iPhone 12 Pro Operating System Win10   My Question or Issue Spotify keeps deleting the info of my playlist "Life is Strange lofi mix", and they'r...
  • Kiril
  • Moderator
  • 412 Views
  • 4 replies
  • 0 likes
  • Help
    support
  • 412 Views
  • 4 replies
  • 0 likes

Superuser Contribution How do you remove artist messages from wrapped?

I don't want the "artist thank you" messages interrupting the music every time I play wrapped 2021... how do I remove them?

  • Casual Listener
  • I don't want the "artist thank you" messages interrupting the music every time I play wrapped 2021... how do I remove them?
  • 251078
  • Newbie
  • 8370 Views
  • 20 replies
  • 27 likes
  • 8370 Views
  • 20 replies
  • 27 likes

Superuser Contribution 2nd Device Overwrites Playlist

When I open Spotify on a 2nd device and connect it to the internet, Device 2 overwrites the playlist track order on Device 1. This makes no sense, as Device 1 was updated more recently and connected to the internet. Example ScenarioStep 1) Spotify Pl...

  • Gig Goer
  • When I open Spotify on a 2nd device and connect it to the internet, Device 2 overwrites the playlist track order on Device 1. This makes no sense, as Device 1 was updated more recently and connected ...
  • Alex
  • Spotify Legend
  • 381 Views
  • 4 replies
  • 0 likes
  • ordering
    Sync issue
  • 381 Views
  • 4 replies
  • 0 likes

Superuser Contribution [Mobile][Playlists] Ability to remove artists from playlists etc

To be able to select certain artists/key words from songs to remove them from any playlists or albums played. for example after a painful break up, being able to block all love songs and certain artists in playlists that are only there because of you...

  • Visitor
  • To be able to select certain artists/key words from songs to remove them from any playlists or albums played.  for example after a painful break up, being able to block all love songs and certa...
  • MafeG
  • Spotify Legend
  • 266 Views
  • 1 replies
  • 0 likes
  • Mobile
    Playlists
  • 266 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloads are synced and set up perfectly, but still wont play.

I've been downloading local files to my computer and syncing them to my mobile device for a while now and I know for a fact that I've done it right. Even two of my saved songs that I saved a while ago play perfectly fine on mobile. But after a while ...

  • Casual Listener
  • I've been downloading local files to my computer and syncing them to my mobile device for a while now and I know for a fact that I've done it right. Even two of my saved songs that I saved a while ag...
  • Ver
  • Spotify Legend
  • 395 Views
  • 3 replies
  • 0 likes
  • 395 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Playlist with no name (Have a Great Day!)

Some time ago I added a playlist from Spotify "Have a Great Day!" to my library - https://open.spotify.com/playlist/37i9dQZF1DX7KNKjOK0o75?si=e43a966dd20e40a9 , a few days ago there appeared a problem, consisting in this playlist is not displayed cor...

  • Casual Listener
  • Some time ago I added a playlist from Spotify "Have a Great Day!" to my library - https://open.spotify.com/playlist/37i9dQZF1DX7KNKjOK0o75?si=e43a966dd20e40a9 , a few days ago there appeared a proble...
  • Ver
  • Spotify Legend
  • 1272 Views
  • 3 replies
  • 0 likes
  • 1272 Views
  • 3 replies
  • 0 likes

iTunes Music Transfer to Spotify Library

PremiumUSA DeviceiPhone, MacbookOperating SystemiOS 14, Big Sur My Question or IssueIs there a way to import/transfer iTunes or local music files to Spotify? I have an extensive iTunes library that has sat collecting dust since switching to Spotify y...

  • Visitor
  • Premium USA   Device iPhone, Macbook Operating System iOS 14, Big Sur   My Question or Issue Is there a way to import/transfer iTunes or local music files to Spotify? I have an ext...
  • jackgray123
  • Newbie
  • 10866 Views
  • 3 replies
  • 0 likes
  • 10866 Views
  • 3 replies
  • 0 likes

Superuser Contribution Song Curated Discover Playlist

The ability to choose two or more songs and create a spotify curated playlist out of it- i.e. I got stuck listening to American Pie by Don McLean and Time in a Bottle by Jim Croce and I really wanted to listen to music with similiar sounds and vibes ...

  • Visitor
  • The ability to choose two or more songs and create a spotify curated playlist out of it- i.e. I got stuck listening to American Pie by Don McLean and Time in a Bottle by Jim Croce and I really wanted...
  • MafeG
  • Spotify Legend
  • 331 Views
  • 1 replies
  • 0 likes
  • Mobile
  • 331 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist created in offline mode dissappeared in online mode

Hey there! I saw this happening to somebody a while back but after that it was answered that it should be fixed. Happened now to me, I was in the airplane adding stuff from my synced playlists into a new playlist. When I turned Spotify back into onli...

  • Regular
  • Hey there!   I saw this happening to somebody a while back but after that it was answered that it should be fixed. Happened now to me, I was in the airplane adding stuff from my synced playlis...
  • vipnick1337
  • Regular
  • 565 Views
  • 8 replies
  • 0 likes
  • 565 Views
  • 8 replies
  • 0 likes

Superuser Contribution Remove a pocast from preview list

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueIn the starting page, there is one entry with recommended podcasts ("Folgen für dich" in German version). Currently, there is a recommendation which preview picture is re...

  • Casual Listener
  • Plan Premium Country Germany Device PC Operating System Windows 10   My Question or Issue In the starting page, there is one entry with recommended podcasts ("Folgen für dich" in Germa...
  • Calingor
  • Casual Listener
  • 509 Views
  • 2 replies
  • 0 likes
  • Other
  • 509 Views
  • 2 replies
  • 0 likes

Superuser Contribution Bigger Album art on Desktop and Web Player Full screen

Hey guys, please, now the album art is so tiny, I think it is ridiculous. I'd like to have a large album art in full screen mode. Please, do something about it. Thanks

  • Newbie
  • Hey guys, please, now the album art is so tiny, I think it is ridiculous.  I'd like to have a large album art in full screen mode. Please, do something about it.  Thanks
  • MafeG
  • Spotify Legend
  • 669 Views
  • 1 replies
  • 3 likes
  • 669 Views
  • 1 replies
  • 3 likes

Superuser Contribution Downloaded songs can they be copied to another device

Can downloaded songs/podcasts be copied to other devices. I have an old 100GB iPod which I play when travelling remotely It has all my old songs but it would be great to copy my recent downloaded Spotify songs from my laptop to my iPod when its conne...

  • Newbie
  • Can downloaded songs/podcasts be copied to other devices. I have an old 100GB iPod which I play when travelling remotely It has all my old songs but it would be great to copy my recent downloaded...
  • MafeG
  • Spotify Legend
  • 3916 Views
  • 1 replies
  • 0 likes
  • 3916 Views
  • 1 replies
  • 0 likes

Superuser Contribution I want to put a playlist with a empty name in a playlist folder, but I'm unable to.

PlanPremiumCountryBrazilDeviceAcer Aspire 5, Moto G9 PlayOperating SystemWindows 10, Android 11My Question or IssueI'm having some trouble with the displaying of this playlist. I saved it but it doesn't appears on my PC sidebar, only in the library a...

1.png 2.png 3.png
  • Regular
  • Plan Premium Country Brazil Device Acer Aspire 5, Moto G9 Play Operating System Windows 10, Android 11 My Question or Issue I'm having some trouble with the displaying of this play...
  • samuluizzz
  • Regular
  • 5993 Views
  • 6 replies
  • 0 likes
  • playlist with empty name
    playlist with empty title
    playlist with no name
    playlist without title
  • 5993 Views
  • 6 replies
  • 0 likes

Superuser Contribution Listening music 8 hours in the office, but not wanting it in daily mixes

Hi, I know it is a strange title but the situation is that I use Spotify in my office for a background music - easy listening, instrumental, ambiental, etc. And that is played 8-10 hour a day. Then in my free time, I listen to other, more lively musi...

  • Newbie
  • Hi, I know it is a strange title but the situation is that I use Spotify in my office for a background music - easy listening, instrumental, ambiental, etc. And that is played 8-10 hour a day. ...
  • MafeG
  • Spotify Legend
  • 324 Views
  • 1 replies
  • 0 likes
  • 324 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to remove a playlist shared from a friend?

PlanPremiumCountryUSADeviceDesktop ComputerOperating SystemWindows 10 A friend of mine put a link to a playlist she created in her newsletter she sends out to her readers, and I played it, but didn't care for it, so I removed it from my Library. Howe...

  • Casual Listener
  • Plan Premium Country USA Device Desktop Computer Operating System Windows 10   A friend of mine put a link to a playlist she created in her newsletter she sends out to her readers, and ...
  • mathisbrogers
  • Casual Listener
  • 1117 Views
  • 2 replies
  • 0 likes
  • 1117 Views
  • 2 replies
  • 0 likes

Superuser Contribution Remove song from playlist

Until very recently it was easy to remove a song from a playlist. Tap the three dots and you could add the song to another playlist, or remove from this one. Now that “remove song from playlist” option is no longer listed. Was this a software update?...

  • Newbie
  • Until very recently it was easy to remove a song from a playlist. Tap the three dots and you could add the song to another playlist, or remove from this one. Now that “remove song from playlist” opti...
  • Jeremy
  • Spotify Legend
  • 209 Views
  • 1 replies
  • 4 likes
  • 209 Views
  • 1 replies
  • 4 likes

Superuser Contribution Blend playlist (Made for Two) doesn't shuffle

PlanPremiumCountryBelgiumDeviceOnePlus 6Operating SystemAndroid 10 My Question or IssueThe new beta version of blend playlists doesn't shuffle !Just wanted to make you know.

  • Regular
  •   Plan Premium Country Belgium Device OnePlus 6 Operating System Android 10   My Question or Issue The new beta version of blend playlists doesn't shuffle ! Just wanted to make ...
  • MafeG
  • Spotify Legend
  • 4584 Views
  • 17 replies
  • 6 likes
  • 4584 Views
  • 17 replies
  • 6 likes