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Changing the heart button to a plus

Hey there, We wanted to let you know that our design team is currently testing a new layout for the button responsible for adding items to Your Library and your playlists. The team is exploring revamping the look and some of the functions of the Now ...

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  • Moderator
  • Moderator
  • bellynose
  • Newbie
  • 4668 Views
  • 80 replies
  • 16 likes
  • 4668 Views
  • 80 replies
  • 16 likes

Feedback on sharing the "Your Top Songs 2022" playlist

Hey there, Thanks for continuing to help us improve the Wrapped experience every year by sharing your valuable feedback. Let's get this thread going by posting your constructive feedback on the sharing of the "Your Top Songs 2022" playlist. This'll d...

  • Moderator
  • Moderator
  • ibuprofen
  • Newbie
  • 16533 Views
  • 76 replies
  • 11 likes
  • 16533 Views
  • 76 replies
  • 11 likes

If your Wrapped is not appearing, check out this thread.

Hey there, We're receiving reports that Wrapped 2022 isn't appearing for some users. This can be due to one of the following reasons: Wrapped is not accessible in all regions due to varying criteria. Not all user accounts are eligible for the Wrapped...

  • Moderator
  • Moderator
  • Not applicable
  • 37607 Views
  • 489 replies
  • 16 likes
  • 37607 Views
  • 489 replies
  • 16 likes

Your 2022 Wrapped feedback thread

Hey there, Glad to see you here. This means you're about to take your time and post the most valuable content of all - feedback from our users. If your Wrapped is not appearing, check out this thread. For all other feedback, post in the thread here. ...

  • Moderator
  • Moderator
  • jamieson67
  • Regular
  • 17676 Views
  • 441 replies
  • 10 likes
  • 17676 Views
  • 441 replies
  • 10 likes

Deprecating Preview clips

Hi everyone, The Song Previews of playlists, albums, artist, track pages and Liked Songs were recently deprecated. Preview clips will still be available on any assisted curation and the Add songs feature under Liked Songs and playlists. Your construc...

  • Moderator
  • Moderator
  • Mangoxo
  • Casual Listener
  • 13112 Views
  • 143 replies
  • 13 likes
  • Liked Songs Playlist
    Playlists
    Your Library
  • 13112 Views
  • 143 replies
  • 13 likes

Release radar is not updating

PlanPremiumCountryRussiaDeviceiPhone Xs maxOperating SystemiOS 13.5 My Question or IssueInitially, I used the free US version, with the appearance in Russia I switched to the premium version. It took about a week, but the playlists have not been upda...

  • Casual Listener
  • Plan Premium Country Russia Device iPhone Xs max Operating System iOS 13.5   My Question or Issue Initially, I used the free US version, with the appearance in Russia I switched to the...
  • 176 Views
  • 0 replies
  • 0 likes
  • 176 Views
  • 0 replies
  • 0 likes

Problems removing songs from Playlist on Web version.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have had problems recently removing songs from my playlists when I am using the Web version...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...
  • Billy-J
  • Spotify Star
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Liked Songs Disappeared

PlanPremiumCountryTurkeyDevicePCOperating SystemWindows 10 My Question or IssueI can see "Liked Songs" on the phone, but the list is empty on the computer. The problem started from the last update. I uninstalled the app like on the site and installed...

  • Casual Listener
  • Plan Premium Country Turkey Device PC Operating System Windows 10   My Question or Issue I can see "Liked Songs" on the phone, but the list is empty on the computer. The problem star...
  • Billy-J
  • Spotify Star
  • 734 Views
  • 5 replies
  • 0 likes
  • liked songs missing
  • 734 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution I don’t see my liked songs

Hello everyone,I started using Spotify few days ago. So, I transferred my music from Apple Music to Spotify with Tune my music. I have a trouble. When I open any mixes of days, I see few liked songs, which I transferred from Apple Music, but when I o...

  • Casual Listener
  • Hello everyone, I started using Spotify few days ago. So, I transferred my music from Apple Music to Spotify with Tune my music. I have a trouble. When I open any mixes of days, I see few liked so...
  • Arelav1012
  • Casual Listener
  • 256 Views
  • 2 replies
  • 0 likes
  • 256 Views
  • 2 replies
  • 0 likes

Does Crossfade affect 30 seconds minimum length for streams?

My Question or IssueI have a new album coming out soon. The first track is only 32 seconds long as it’s an introduction to the album. If someone has crossfade on over two seconds, will I still get the stream or will it register as less than 30 second...

  • Newbie
  •   My Question or Issue I have a new album coming out soon. The first track is only 32 seconds long as it’s an introduction to the album. If someone has crossfade on over two seconds, will I st...
  • 199 Views
  • 0 replies
  • 0 likes
  • 199 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cant add track to favorites

PlanPremiumCountryBelarusDevicePCOperating SystemWindows 10 My Question or IssueIf I click on the heart on the song, and then to the favorite tracks section, then the application says that I don't have any favorite tracks. I can add them on the phone...

  • Visitor
  • Plan Premium Country Belarus Device PC Operating System Windows 10   My Question or Issue If I click on the heart on the song, and then to the favorite tracks section, then the applica...
  • Xenia
  • Moderator
  • 671 Views
  • 1 replies
  • 2 likes
  • 671 Views
  • 1 replies
  • 2 likes

Superuser Contribution Local Files showing on Mac but not iPhone

PlanPremiumCountryUnited KingdomDeviceiPhone XOperating SystemiOS 13 My Question or IssueAll local files can be played on my Mac but only some of them can be played/show up on my iPhone and the vast majority won't show up, and I've done all the steps...

  • Visitor
  • Plan Premium Country United Kingdom Device iPhone X Operating System iOS 13   My Question or Issue All local files can be played on my Mac but only some of them can be played/show up o...
  • Xenia
  • Moderator
  • 441 Views
  • 1 replies
  • 1 likes
  • 441 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Strange regional restrictions & pricing policy

PlanFree & PremiumCountryBelarusDeviceAny DevicesOperating SystemAny platforms IntroductionAs soon as Spotify appeared in our country, I immediately decided to transfer all my tracks from other services and try premium, but I faced a number of proble...

Example of regional restrictions.png
  • Casual Listener
  • Plan Free & Premium Country Belarus Device Any Devices Operating System Any platforms   Introduction As soon as Spotify appeared in our country, I immediately decided to transfer a...
  • Elena
  • Moderator
  • 449 Views
  • 1 replies
  • 0 likes
  • 449 Views
  • 1 replies
  • 0 likes

[Android Auto] Downloaded albums not available in offline mode

PlanPremiumCountryBelgiumDevice(OnePlus 5T)Operating System(Android 9 (OxygenOS 9.0.9),Android Auto 4.7.593824) My Question or IssueWhen selecting an album in my library, nothing happens I just get a black screen. When trying to play an album using v...

  • Casual Listener
  • Plan Premium Country Belgium Device (OnePlus 5T) Operating System (Android 9 (OxygenOS  9.0.9), Android Auto 4.7.593824)   My Question or Issue When selecting an album in my lib...
  • Zeekoet
  • Casual Listener
  • 1225 Views
  • 4 replies
  • 1 likes
  • 1225 Views
  • 4 replies
  • 1 likes

Playlist Transfer

Plan: PremiumFree/PremiumCountry: USA Device: Droid and Apple(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: My daughter wants to get her own account but doesn't want to...

  • Newbie
  • Plan: Premium Free/Premium Country: USA   Device: Droid and Apple (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)  ...
  • Billy-J
  • Spotify Star
  • 210 Views
  • 1 replies
  • 0 likes
  • Other
  • 210 Views
  • 1 replies
  • 0 likes

Songs skipping

PlanPremiumCountry: Brazil iPhone XIOS 12 There are many issues with the second album by the brazilian band Secos & Molhados. First, the album cover is wrong; and also almost all songs are skipping like a scratched CD or LP

  • Casual Listener
  • Plan Premium Country: Brazil   iPhone X IOS 12   There are many issues with the second album by the brazilian band Secos & Molhados. First, the album cover is wrong; and also alm...
  • Billy-J
  • Spotify Star
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

I withdraw this question.

Plan Country Device Operating System  My Question or Issue

  • Newbie
  • Plan   Country   Device   Operating System     My Question or Issue
  • Billy-J
  • Spotify Star
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

Artist and album library

Hi,I come from apple music and i’m a little bit confuse about the artis and album option in the library. If I enter to one of my favorites artist i see the same as if I search it, i mean, i see top songs, albums etc but i can’t find my favourite song...

  • Casual Listener
  • Hi, I come from apple music and i’m a little bit confuse about the artis and album option in the library.   If I enter to one of my favorites artist i see the same as if I search it, i mean, ...
  • user-removed
  • Not applicable
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Hide song button is not available

I got desktop version and IOS version of Spotify (Premium), both of this doesnt have a "Hide song" button. There are only:ShufflePreviousPause/PlayNextRepeatIs there are any advices how can i hide/delete song from Playlist?

  • Visitor
  • I got desktop version and IOS version of Spotify (Premium), both of this doesnt have a "Hide song" button. There are only: Shuffle Previous Pause/Play Next Repeat Is there are any advices how...
  • 299 Views
  • 0 replies
  • 2 likes
  • hide
  • 299 Views
  • 0 replies
  • 2 likes

Superuser Contribution Can't Import songs ripped off of a CD

PremiumUSAWindows 10 My Question or IssueOne of my all time favorite albums is When Angels And Serpents Dance by P.O.D. after not being able to find it on spotify i dug out the old cd binder and ripped the songs to my pc. Windows Media Player plays t...

  • Newbie
  • Premium USA Windows 10   My Question or Issue One of my all time favorite albums is When Angels And Serpents Dance by P.O.D. after not being able to find it on spotify i dug out the old cd ...
  • Elena
  • Moderator
  • 318 Views
  • 1 replies
  • 0 likes
  • library
  • 318 Views
  • 1 replies
  • 0 likes

Solved!! My deskop spotify has library and album issues.

PlanPremiumCountryTurkeyDevicePcOperating SystemWindows 10 My Question or IssueI didn't change my password or e-mail. I was using it as usual on my PC and before 2-3 days suddenly my library has gone empty. And albums section too. I did pay the month...

  • Visitor
  • Plan Premium Country Turkey Device Pc Operating System Windows 10   My Question or Issue I didn't change my password or e-mail. I was using it as usual on my PC and before 2-3 days sud...
  • Billy-J
  • Spotify Star
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Solved!! Trouble with my library

PlanPremiumCountryRussiaDeviceHonor LiteOperating SystemWindows 7 My Question or IssueAfter changing the country (Germany> Russia) and switching to permium, favorite songs were no longer displayed in the web version and in the mobile application. Aft...

  • Visitor
  • Plan Premium Country Russia Device Honor Lite Operating System Windows 7   My Question or Issue After changing the country (Germany> Russia) and switching to permium, favorite songs...
  • user-removed
  • Not applicable
  • 652 Views
  • 6 replies
  • 0 likes
  • library
    Premium
  • 652 Views
  • 6 replies
  • 0 likes

Solved!! Is there any way to change the Artist's real name?

Hello, Is there any possibility to change the Artist's real name or last name? Not the Username, the real name. Thank you,Marco

  • Casual Listener
  • Hello,   Is there any possibility to change the Artist's real name or last name? Not the Username, the real name.   Thank you, Marco
  • Rescuteax
  • Casual Listener
  • 874 Views
  • 4 replies
  • 0 likes
  • 874 Views
  • 4 replies
  • 0 likes

The "Shows" tab under podcasts pops up with at error message when trying to view it.

PlanFreeCountryUSMy Question or IssueThe "Shows" tab under podcasts in my library pops up with an error message when I try to view it. It's been like this for weeks and I've reset my phone, deleted and reinstalled Spotify, and everything I can hink o...

  • Visitor
  • Plan Free Country US My Question or Issue The "Shows" tab under podcasts in my library pops up with an error message when I try to view it. It's been like this for weeks and I've reset my phone,...
  • 264 Views
  • 0 replies
  • 0 likes
  • podcast
  • 264 Views
  • 0 replies
  • 0 likes

Solved!! My saved playlists got messy

PlanPremiumCountryArgentinaDeviceSamsung Galaxy A50Operating SystemWindows 10 My Question or IssueI have my playlists arranged in folders, I have been making a few modifications in the folder order from the online version of the spotify player using ...

  • Roadie
  • Plan Premium Country Argentina Device Samsung Galaxy A50 Operating System Windows 10   My Question or Issue I have my playlists arranged in folders, I have been making a few modificati...
  • Emilia_8
  • Spotify Star
  • 1148 Views
  • 3 replies
  • 0 likes
  • 1148 Views
  • 3 replies
  • 0 likes