Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
In my mobile app and on the website I can not rearrange my songs in the order I want i can only do it by album or creator and some others but not freely. I know you used to be able to but now I cant
Newbie
115869 Views
31 replies
0 likes
New to Spotify. I've spent hours moving my "favorites" on Google Play Music to my Liked Songs on Spotify. Is there a way to share my Liked Songs or move them to a Playlist? Plan: Premium Country: USA Device: iPhone 11 Pro Max
Regular
565150 Views
82 replies
16 likes
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Visitor
300693 Views
139 replies
67 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Visitor
216767 Views
95 replies
9 likes
Hello,my wife and I have premium family. Recently she can't add albums to a playlist in her app (Android) anymore. But adding single songs works.Does anyone have any idea what we can do? Many thanks in advance.
Hello, my wife and I have premium family. Recently she can't add albums to a playlist in her app (Android) anymore. But adding single songs works. Does anyone have any idea what we can do? &nb...
Casual Listener
11609 Views
15 replies
0 likes
PlanFree/PremiumCountry DeviceiPhone 11 Operating System(iOS 14.8Hi, I am the admin on our family deezer. When I am in my account, it is showing me my sons music and plays his music. I can’t figure it out, anyone got any ideas please ? Thanks
Plan Free/Premium Country Device iPhone 11 Operating System (iOS 14.8 Hi, I am the admin on our family deezer. When I am in my account, it is showing me my sons music and plays h...
312 Views
0 replies
0 likes
PlanPremiumCountryUnited States DeviceSamsung Galaxy S21Operating SystemUnknown I don't understand how my files can keep being skipped over on Spotify even when they work completely fine in my Files. I've tried downloading them again, resetting my ph...
Plan Premium Country United States Device Samsung Galaxy S21 Operating System Unknown I don't understand how my files can keep being skipped over on Spotify even when ...
Moderator
654 Views
3 replies
0 likes
the arrow on the right under liked songs doesnt come up anymore
the arrow on the right under liked songs doesnt come up anymore
Moderator
1459 Views
1 replies
0 likes
So I have this issue where I want to hit the like button on an album to add it to the list of "liked songs by this artist". As far as I can tell it has only happened with one artist, Paradox Interactive. It happened first with the Crusaders Kings 3 a...
So I have this issue where I want to hit the like button on an album to add it to the list of "liked songs by this artist". As far as I can tell it has only happened with one artist, Paradox Interact...
Spotify Legend
1042 Views
1 replies
0 likes
PlanPremiumCountryUnited States DeviceiPhone 12 miniOperating SystemiOS 16 My Question or IssueWhen I connect my phone to CarPlay using the car’s USB connector, my queue disappears and is gone/cleared. How do I fix this or what is the cause?
Plan Premium Country United States Device iPhone 12 mini Operating System iOS 16 My Question or Issue When I connect my phone to CarPlay using the car’s USB connector, my queue...
Spotify Legend
2930 Views
8 replies
0 likes
PlanPremiumCountryUSA Device(iPhone 11)Operating System(iOS 15.2.1) My Question or Issue:Hi, up until very recently I could add a song more than once to a playlist. This option has disappeared and I am no longer allowed this function. Is there a way ...
Plan Premium Country USA Device (iPhone 11) Operating System (iOS 15.2.1) My Question or Issue: Hi, up until very recently I could add a song more than once to a playlist. This...
Moderator
644 Views
1 replies
0 likes
does anyone know how to transfer a playlist I compiled from my laptop to my mobile phone
does anyone know how to transfer a playlist I compiled from my laptop to my mobile phone
Casual Listener
668 Views
2 replies
0 likes
For months now:UNNAMED (NO TITLE) playlists that I like (follow) do not show up in Library. They only show up on my Profile, stuck in the first position (until I like (follow) another playlist, OR I right-click "Remove from profile").Please notice th...
For months now: UNNAMED (NO TITLE) playlists that I like (follow) do not show up in Library. They only show up on my Profile, stuck in the first position (until I like (follow) another pl...
Roadie
1949 Views
2 replies
0 likes
it seems the option to add an album to a playlist has disappeared. premium planiphone 12 iOS 16latest version of spotify
it seems the option to add an album to a playlist has disappeared. premium plan iphone 12 iOS 16 latest version of spotify
Moderator
474 Views
1 replies
0 likes
I'm an artists and I also curate some playlist on spotify. I accidentaly deleted one of my playlists using the Desktop App, but I managed to undo it (ctrl+z). I haven't lost any track, follower, etc. That particular playlist contains a bunch of my so...
I'm an artists and I also curate some playlist on spotify. I accidentaly deleted one of my playlists using the Desktop App, but I managed to undo it (ctrl+z). I haven't lost any track, follo...
Casual Listener
1083 Views
3 replies
0 likes
I can't seem to play anything but random music. I don't even have a Playlist anymore.
I can't seem to play anything but random music. I don't even have a Playlist anymore.
Moderator
398 Views
1 replies
0 likes
PlanFreeCountryNorwayDeviceComputerOperating SystemWindows 11 My Question or IssueI don't know why its doing this but when adding gradient and a little glow to my text in photoshop and uploading it to my playlist cover its just all around weird. The ...
Plan Free Country Norway Device Computer Operating System Windows 11 My Question or Issue I don't know why its doing this but when adding gradient and a little glow to my text in pho...
Moderator
1240 Views
3 replies
0 likes
The genre filters (e.g Sad, Rap, Soul, Afro etc) dissappeared now I don't know how to retrieve them
The genre filters (e.g Sad, Rap, Soul, Afro etc) dissappeared now I don't know how to retrieve them
Moderator
511 Views
1 replies
1 likes
Hey! Me and my family recently got the family plan here on spotify, we shared an account in the past, so all the playlists was on that one account, I had to make a new account for the family plan. I needed to move my playlists to that new account. So...
Hey! Me and my family recently got the family plan here on spotify, we shared an account in the past, so all the playlists was on that one account, I had to make a new account for the family plan. I ...
Moderator
919 Views
3 replies
0 likes
i'm having this issue on the website, expect if i try to play the correct chapter it skips back to the chapter it skipped to before.Basically I click Chapter 1, it skips to Chapter 3 immediately without playing either chapter 1 or 2 and skips back to...
i'm having this issue on the website, expect if i try to play the correct chapter it skips back to the chapter it skipped to before. Basically I click Chapter 1, it skips to Chapter 3 immediately wi...
Spotify Legend
1292 Views
1 replies
0 likes
I use a lot of local files because I like a lot of songs and remixes that are not on Spotify. I recently got a new phone and noticed that all my local files in my playlists are greyed out and saying that they are not downloaded. It doesn't allow me t...
I use a lot of local files because I like a lot of songs and remixes that are not on Spotify. I recently got a new phone and noticed that all my local files in my playlists are greyed out and s...
350 Views
0 replies
0 likes
PlanPremium Device & Operating SystemAll My Question or Issue For some reasons I keep having the same songs in my Discover Weekly, at the point that I keep 2/3 songs over 30 every week and hide the rest. I have this account for a month now, I importe...
Plan Premium Device & Operating System All My Question or Issue For some reasons I keep having the same songs in my Discover Weekly, at the point that I keep 2/...
Regular
1300 Views
8 replies
0 likes
I'm not sure if this is an issue many people are having, but it has been frustrating for some time. I've been on Premium for close to 4 years at this point and this has been an on going issue on and off. Normally I used to be able to find it by searc...
I'm not sure if this is an issue many people are having, but it has been frustrating for some time. I've been on Premium for close to 4 years at this point and this has been an on going issue on and ...
298 Views
0 replies
0 likes
Actually I made a playlist but now it is playing the songs which are not even in my playlist.....it is playing another playlist songs...I tried so much but it is playing that songs again and again.I'm irritated now.Please fix this.!!
Actually I made a playlist but now it is playing the songs which are not even in my playlist.....it is playing another playlist songs...I tried so much but it is playing that songs again and again.I'...
287 Views
0 replies
0 likes
