Can't Play Last 10 Songs After Filtering, Can't Play Downloaded Songs

[McCeney]

Recently, I've been experiencing issues playing songs offline on my phone, and also playing songs on my computer on the app.

On my phone, when I am in offline mode, I can only play recently downloaded songs, even if the song is downloaded. I have reinstalled the app on my phone, eliminated the cache, and reinstalled my entire library, but I am still running into the same problem.

On my PC, when I filter songs in my 'Liked Songs,' I cannot play the last 10 songs in the filter. I've tried re-adding the last ten songs by unliking, but it just makes the new last 10 songs unplayable.

I've been dealing with these problems for the past couple of weeks, and I am really frustrated. Would appreciate some help with this issue!

Thanks in advance,

McCeney

Family Plan

Premium
United States

iPhone SE (2020), MacBook Air M2 (2022)

[Lyubka]

Hey @McCeney,

Welcome to the Community and thanks for getting in touch!
 

Just to confirm - are you still experiencing issues with Offline listening on both your phone and Desktop app?
 

If so, could you please let us know your iOS version, along with the Spotify version you're currently running on your devices ? 

If you don't know how to check it - go to this FAQ.

We'll be on the lookout for your update.