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Please see below the current ongoing issues which are under investigation.

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Your Library

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Forum Posts

Changing the heart button to a plus

Hey there, We wanted to let you know that our design team is currently testing a new layout for the button responsible for adding items to Your Library and your playlists on iOS. The team is exploring revamping the look and some of the functions of t...

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  • Moderator
  • Moderator
  • 乃卂乃ㄚ乇匚卄ㄖ0
  • Roadie
  • 7097 Views
  • 109 replies
  • 20 likes
  • 7097 Views
  • 109 replies
  • 20 likes

Feedback on sharing the "Your Top Songs 2022" playlist

Hey there, Thanks for continuing to help us improve the Wrapped experience every year by sharing your valuable feedback. Let's get this thread going by posting your constructive feedback on the sharing of the "Your Top Songs 2022" playlist. This'll d...

  • Moderator
  • Moderator
  • ibuprofen
  • Newbie
  • 17586 Views
  • 76 replies
  • 11 likes
  • 17586 Views
  • 76 replies
  • 11 likes

If your Wrapped is not appearing, check out this thread.

Hey there, We're receiving reports that Wrapped 2022 isn't appearing for some users. This can be due to one of the following reasons: Wrapped is not accessible in all regions due to varying criteria. Not all user accounts are eligible for the Wrapped...

  • Moderator
  • Moderator
  • 12152122834
  • Visitor
  • 39231 Views
  • 490 replies
  • 16 likes
  • 39231 Views
  • 490 replies
  • 16 likes

Your 2022 Wrapped feedback thread

Hey there, Glad to see you here. This means you're about to take your time and post the most valuable content of all - feedback from our users. If your Wrapped is not appearing, check out this thread. For all other feedback, post in the thread here. ...

  • Moderator
  • Moderator
  • Sondering_Yuugen
  • Newbie
  • 18574 Views
  • 442 replies
  • 10 likes
  • 18574 Views
  • 442 replies
  • 10 likes

Deprecating Preview clips

Hi everyone, The Song Previews of playlists, albums, artist, track pages and Liked Songs were recently deprecated. Preview clips will still be available on any assisted curation and the Add songs feature under Liked Songs and playlists. Your construc...

  • Moderator
  • Moderator
  • Yordan
  • Moderator
  • 14709 Views
  • 144 replies
  • 13 likes
  • Liked Songs Playlist
    Playlists
    Your Library
  • 14709 Views
  • 144 replies
  • 13 likes

Solved!!Superuser Contribution Don't have Discover Weekly after month of heavy listening

PlanPremiumCountryRussiaDeviceiPhone 11, MacBook, PC, LG TVOperating SystemiOS, MacOS, Windows, WebOS My Question or IssueHello everyone, I am heavy listener of Spotify for one month, I moved there from Apple Music as soon as Spotify launched in Russ...

  • Casual Listener
  • Plan Premium Country Russia Device iPhone 11, MacBook, PC, LG TV Operating System iOS, MacOS, Windows, WebOS   My Question or Issue Hello everyone, I am heavy listener of Spotify for o...
  • Ivan
  • Spotify Legend
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Superuser Contribution Added songs not showing on my followers playlist

I have a playlist name: Timmy49and i have 2 followers. I’ve add more songs to the playlist but when i check the playlist on my followers accounts it is not showing any of new songs that i have added. I have try to unfollow the playlist and follow it ...

  • Visitor
  • I have a playlist name: Timmy49 and i have 2 followers. I’ve add more songs to the playlist but when i check the playlist on my followers accounts it is not showing any of new songs that i have adde...
  • Ivan
  • Spotify Legend
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

My liked songs are gone!!

OPlanFree/PremiumCountryHello! Hundreds of my liked songs (all of them! Have disappeared, please help!Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • OPlan Free/Premium Country Hello! Hundreds of my liked songs (all of them! Have disappeared, please help! Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, A...
  • TreyAnastasio
  • Spotify Star
  • 254 Views
  • 3 replies
  • 2 likes
  • 254 Views
  • 3 replies
  • 2 likes

[All Platforms][Discover] Differentiate between bands with the same name in Discovery.

I often get songs on my Discover Weekly / Release Radar that are from a band I don't follow or listen to, but shares a name with a band I do like. Three specific examples are Low, Devo, and Oliver. There seem to be multiple bands with those names, fo...

  • Music Fan
  • I often get songs on my Discover Weekly / Release Radar that are from a band I don't follow or listen to, but shares a name with a band I do like.  Three specific examples are Low, Devo, and Oli...
  • 125 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Discover
  • 125 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Desktop] How to See Cover art In playlist next to the Title

Whenever i'm Listing to a Song on desktop, it only shows the cover art to the song i'm currently listing to at the bottom left of Spotify. How can i get it so every song in the playlist has the cover art next to the Title of Each song in the playlist...

  • Visitor
  • Whenever i'm Listing to a Song on desktop, it only shows the cover art to the song i'm currently listing to at the bottom left of Spotify.   How can i get it so every song in the playlist has ...
  • Xenia
  • Moderator
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

I added this song to My Liked Songs and I can't remove it when I press the Heart button

PlanFreeCountryRomaniaOperating System Windows 10 My Question or IssueI can't remove the song and if my playlist reaches that song, it automatically stops, even if i have it on Repeat. It just suddenly stops.

  • Regular
  •   Plan Free Country Romania Operating System  Windows 10   My Question or Issue I can't remove the song and if my playlist reaches that song, it automatically stops, even if i...
  • Billy-J
  • Spotify Star
  • 343 Views
  • 8 replies
  • 0 likes
  • 343 Views
  • 8 replies
  • 0 likes

Não consigo reproduzir as músicas dos arquivos locais

Não consigo reproduzir as músicas dos arquivos locais, elas aparecem em branco como se estivessem prontas pra ser reproduzidas, porém quando eu clico pra reproduzir elas não iniciam e ficam no 0:00. Obs( apenas no computador isso acontece, no celular...

  • Casual Listener
  • Não consigo reproduzir as músicas dos arquivos locais, elas aparecem em branco como se estivessem prontas pra ser reproduzidas, porém quando eu clico pra reproduzir elas não iniciam e ficam no 0:00. ...
  • Bittencourt
  • Spotify Star
  • 476 Views
  • 4 replies
  • 0 likes
  • 476 Views
  • 4 replies
  • 0 likes

Songs That Artist Is "Featured On" Don't Show Up In Artist's "Liked Songs"

Plan: Premium DuoCountry: USA Device(iPhone 7, Macbook Pro 2017, Microsoft Surface Go)Operating System(iOS 10, Catalina, Windows 10) My Question or Issue:When liking any song that an artist is featured on, it will show in my overall "Liked Songs" lis...

  • Newbie
  •   Plan: Premium Duo Country: USA   Device (iPhone 7, Macbook Pro 2017, Microsoft Surface Go) Operating System (iOS 10, Catalina, Windows 10)   My Question or Issue: When...
  • 111 Views
  • 0 replies
  • 0 likes
  • 111 Views
  • 0 replies
  • 0 likes

Real Time lyrics....in the United States

When is this feature going to be released in the US???? I might switch back to Apple Music over this even though I love Spotify. As someone hard of hearing it's nice to be able to see the lyrics when listening to a new song...and not the "story" of t...

  • Visitor
  • When is this feature going to be released in the US???? I might switch back to Apple Music over this even though I love Spotify. As someone hard of hearing it's nice to be able to see the lyrics when...
  • 282 Views
  • 0 replies
  • 4 likes
  • 282 Views
  • 0 replies
  • 4 likes

Local files now contains files from D: drive. How do i change it back to only C: drive?

Since a few days ago the local files started showing files from another drive (which has approximately 10.000 mp3 files. This clutters my whole local files tab and makes it extremely slow to search or open, sometimes the program even crashes because ...

  • Visitor
  • Since a few days ago the local files started showing files from another drive (which has approximately 10.000 mp3 files. This clutters my whole local files tab and makes it extremely slow to search o...
  • 108 Views
  • 0 replies
  • 0 likes
  • 108 Views
  • 0 replies
  • 0 likes

My Like Songs Are Erased.

PlanPremiumCountryUnited States Device(iPhone 6)Operating System(iOS 12.4.8) My Question or IssueI woke up this morning and all 576 of my liked songs had been deleted, except for 3. I'd like a playlist recovery, please.

  • Visitor
  • Plan Premium Country United States   Device (iPhone 6) Operating System (iOS 12.4.8)   My Question or Issue I woke up this morning and all 576 of my liked songs had been deleted,...
  • Billy-J
  • Spotify Star
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Hidden song not able to unhide

Hello, I am experiencing an issue where I accidentally tapped hide on a song, but I didn’t want to hide it. The song is Rather Be by Pentatonix. Whenever I try to unhide it it won’t do anything. I tested to see if I was doing it wrong by doing it on ...

  • Visitor
  • Hello, I am experiencing an issue where I accidentally tapped hide on a song, but I didn’t want to hide it.  The song is Rather Be by Pentatonix.  Whenever I try to unhide it it won’t do an...
  • Sebasty
  • Spotify Star
  • 278 Views
  • 1 replies
  • 0 likes
  • Soundtrack
  • 278 Views
  • 1 replies
  • 0 likes

[All Platforms][Your Library] Sorting library

When I sort my library by artist, the songs are sorted in alphabetical order and not by album. I would like it to be ordered by album, otherwise everything is mixed and lose sense.

  • Casual Listener
  • When I sort my library by artist, the songs are sorted in alphabetical order and not by album. I would like it to be ordered by album, otherwise everything is mixed and lose sense.  
  • 170 Views
  • 0 replies
  • 1 likes
  • All Platforms
    Your Library
  • 170 Views
  • 0 replies
  • 1 likes

All albums/songs gone after getting a new phone

I bought a new phone and now all my saved songs and albums are gone. My whole library is missing. It's the same account because it's a paid sub. I can't find the number for Spotify support anywhere, can someone please suggest? Big mess!PlanPremiumCou...

  • Newbie
  • I bought a new phone and now all my saved songs and albums are gone. My whole library is missing.  It's the same account because it's a paid sub.  I can't find the number for Spotify suppor...
  • Billy-J
  • Spotify Star
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Local files no PC

PlanPremiumCountryUSDeviceAcer ChromebookOperating SystemChrome OS My Question or IssueMost of the answers I have come across regarding local files are for the full Desktop apps. What if I do not have a PC and I only use a Chromebook? How can I sync ...

  • Music Fan
  • Plan Premium Country US Device Acer Chromebook Operating System Chrome OS   My Question or Issue Most of the answers I have come across regarding local files are for the full Desktop a...
  • 146 Views
  • 0 replies
  • 0 likes
  • chrome book
    LocalFiles
  • 146 Views
  • 0 replies
  • 0 likes

Solved!! Spotify keeps hiding the same artist without me choosing to hide it.

i have been dealing with this for a week and for some reason the app keeps hiding the artist Drake. I know how to unhide i, but after 10 minutes i find it hidden again and unable to play any song by the artist.

  • Regular
  • i have been dealing with this for a week and for some reason the app keeps hiding the artist Drake. I know how to unhide i, but after 10 minutes i find it hidden again and unable to play any song by ...
  • Hayden_Griffin
  • Visitor
  • 1138 Views
  • 11 replies
  • 3 likes
  • 1138 Views
  • 11 replies
  • 3 likes

My library is different in my phone and desktop

PlanFreeCountryMexico DeviceIPhone 6s, DesktopOperating System(iOS 10, Windows 10.) My Question or IssueI’m logged in the same account in both my phone and computer (logged in with Facebook, that’s the only personal account I’ve ever created) and in ...

  • Visitor
  •   Plan Free Country Mexico  Device IPhone 6s, Desktop Operating System (iOS 10, Windows 10.)   My Question or Issue I’m logged in the same account in both my phone and compu...
  • Billy-J
  • Spotify Star
  • 842 Views
  • 1 replies
  • 0 likes
  • 842 Views
  • 1 replies
  • 0 likes

Adding multiple song from playlist. (text file *Artist* - *Song name*)

PlanPremiumCountryRussiaDevicePCOperating SystemWindows 10 My Question or IssueIs there any way to transfer my playlist (over 1000 songs, saved in a simple text file Artist - Song name) to Spotify, rather than manually copy/paste + search? Using "Loc...

  • Visitor
  • Plan Premium Country Russia Device PC Operating System Windows 10   My Question or Issue Is there any way to transfer my playlist (over 1000 songs, saved in a simple text file  A...
  • 264 Views
  • 0 replies
  • 0 likes
  • 264 Views
  • 0 replies
  • 0 likes

My wont local files aren't getting refreshed

PlanPremiumCountryGermanyDeviceSamsung Galaxy S8, DesktopOperating SystemAndroid, Windows 10 My Question or IssueI have been using the feature of adding local files to me library in spotify since a while now. However the other day I wanted to add som...

  • Visitor
  • Plan Premium Country Germany Device Samsung Galaxy S8, Desktop Operating System Android, Windows 10   My Question or Issue I have been using the feature of adding local files to me lib...
  • 152 Views
  • 0 replies
  • 0 likes
  • Libary
    local files
  • 152 Views
  • 0 replies
  • 0 likes

Windows / Android APP working bad.

Can't play some songs and all my playlists are empty :S, i use spotify for windows and for android. Please fix it!, alrdy reinstalled it PlanPremiumCountryPerúDeviceWindows 10 / Android 11

  • Casual Listener
  • Can't play some songs and all my playlists are empty :S, i use spotify for windows and for android.   Please fix it!, alrdy reinstalled it   Plan Premium Country Perú Device Window...
  • Billy-J
  • Spotify Star
  • 162 Views
  • 1 replies
  • 1 likes
  • 162 Views
  • 1 replies
  • 1 likes