Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
In my mobile app and on the website I can not rearrange my songs in the order I want i can only do it by album or creator and some others but not freely. I know you used to be able to but now I cant
Newbie
128461 Views
31 replies
0 likes
New to Spotify. I've spent hours moving my "favorites" on Google Play Music to my Liked Songs on Spotify. Is there a way to share my Liked Songs or move them to a Playlist? Plan: Premium Country: USA Device: iPhone 11 Pro Max
Regular
577409 Views
82 replies
16 likes
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Newbie
313689 Views
141 replies
68 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Newbie
228878 Views
96 replies
9 likes
My liked songs are not showing as liked on albums. When I go to an artist's discography and select an album, the songs I have previously liked have an empty heart next to them instead of a green heart. Liking them again creates duplicates in my libra...
My liked songs are not showing as liked on albums. When I go to an artist's discography and select an album, the songs I have previously liked have an empty heart next to them instead of a gree...
Visitor
674 Views
2 replies
0 likes
Plan: PremiumCountry USA Device iMac and iPhone 14 ProOperating System: Ventura 13.0.1 My Question or IssueI believe I have reached the maximum number of playlists for my account. Not that I have received any sort of notification, however. I am at th...
Plan: Premium Country USA Device iMac and iPhone 14 Pro Operating System: Ventura 13.0.1 My Question or Issue I believe I have reached the maximum number of playlists f...
Moderator
909 Views
1 replies
0 likes
Hi, I have a premium student plan and recently made a few of my playlists "secret." I now have found no way to access them or locate them. I have tried to see if they needed to be restored, but it says I have no deleted playlists. How can I access th...
Hi, I have a premium student plan and recently made a few of my playlists "secret." I now have found no way to access them or locate them. I have tried to see if they needed to be restored, but it sa...
Visitor
17706 Views
4 replies
1 likes
I’ve read all sorts of questions about greyed out songs, but I am seeing very few answers, especially from Spotify. The only answer I get is the song or album is not approved or available in your country. OK fine, I understand that. IF YOU LIVE OUTSI...
I’ve read all sorts of questions about greyed out songs, but I am seeing very few answers, especially from Spotify. The only answer I get is the song or album is not approved or available in your cou...
Casual Listener
540 Views
1 replies
1 likes
Hi, I Would love if Spotify could add a search bar in the library on Window 10. I dont want to search through all Albums, Songs or playlist´s on Spotify, I only want to search through my own playlist´s. Therefore I want Spotify to add the search bar ...
Hi, I Would love if Spotify could add a search bar in the library on Window 10. I dont want to search through all Albums, Songs or playlist´s on Spotify, I only want to search through my ow...
Newbie
1272 Views
1 replies
2 likes
HiPlease add an instant shuffle for premium user.Thanks. Love,Romar Villon
Hi Please add an instant shuffle for premium user. Thanks. Love, Romar Villon
Moderator
444 Views
1 replies
1 likes
Friend of mine sent a playlist to listen to and has it unprivate on her account. Though when I try to listen to it the app says it's private for me and will not let her unprivate it for me to listen to.
Friend of mine sent a playlist to listen to and has it unprivate on her account. Though when I try to listen to it the app says it's private for me and will not let her unprivate it for me to listen ...
Moderator
701 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
634 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceXbox Series X (controlled by IPhone 11) Recreate ProblemPlay a playlist shuffled and skip about 20 songs, after the song is finished it will go back to the first song played then repeat the same ~20 songs again and again My...
Plan Premium Country USA Device Xbox Series X (controlled by IPhone 11) Recreate Problem Play a playlist shuffled and skip about 20 songs, after the song is finished it will go...
Moderator
596 Views
1 replies
0 likes
the only playlists i have that actually play all the songs in it before going to a similar radio based off the playlist are ones that have less than 100 songs in it. if i hit shuffle on any of my main playlists it only plays about 10% of the songs fr...
the only playlists i have that actually play all the songs in it before going to a similar radio based off the playlist are ones that have less than 100 songs in it. if i hit shuffle on any of my mai...
Moderator
458 Views
1 replies
0 likes
The music on my release radar is not adapted in any way to my musical taste. How do I get the algorithm to identify music that is actually related to what I usually hear on Spotify?
The music on my release radar is not adapted in any way to my musical taste. How do I get the algorithm to identify music that is actually related to what I usually hear on Spotify?
Spotify Star
396 Views
1 replies
0 likes
Several years back, I decided to re-rip my entire music library as m4a ALAC. Many, or most, of my playlists contain local files, as Spotify doesn't have everything available, often because it's either the artists' best work, or on labels that Spotify...
Several years back, I decided to re-rip my entire music library as m4a ALAC. Many, or most, of my playlists contain local files, as Spotify doesn't have everything available, often because it's eithe...
Gig Goer
2981 Views
2 replies
0 likes
I would like to prevent the songs from my workout-playlist to pop up in my Spotify wrapped, because, me doing a workout every day, my top 5 songs this year where all from this one playlist, all though I normally don’t listen to them that often. How c...
I would like to prevent the songs from my workout-playlist to pop up in my Spotify wrapped, because, me doing a workout every day, my top 5 songs this year where all from this one playlist, all thoug...
Moderator
4926 Views
1 replies
0 likes
Whenever I turn off Spotify, my listening queue just disappear and I have to listen from the begin again, this only happens when shuffle is on. This is extremely annoying, has anyone experienced the same?
Whenever I turn off Spotify, my listening queue just disappear and I have to listen from the begin again, this only happens when shuffle is on. This is extremely annoying, has anyone experienced the ...
Moderator
389 Views
1 replies
1 likes
PlanPremiumCountryUS DeviceLG Stylo 6 Operating SystemAndroid 10 My Question or IssueMy Google Nest Mini won't play my local files. It's saying that 'Can't be played right now" but they play fine on my phone as I have them directly on my phone. Is th...
Plan Premium Country US Device LG Stylo 6 Operating System Android 10 My Question or Issue My Google Nest Mini won't play my local files. It's saying that 'Can't be p...
Newbie
1598 Views
2 replies
1 likes
PlanPremium familyCountryCzech republicDeviceiphone 11Operating Systemios 16 (new)My Question or IssueI can't listen to my downloaded music. When i am offline, all of my downloaded music just can not be played. That's one of reasons i even have premi...
Plan Premium family Country Czech republic Device iphone 11 Operating System ios 16 (new) My Question or Issue I can't listen to my downloaded music. When i am offline, all of my downloaded ...
Moderator
2098 Views
9 replies
1 likes
My Question or IssueLots of times I hear a good artist on television or in a shop or something. I’d check out shazam to see who it is and add the artist on spotify with the intention to check him out later. But I follow so many artists, they regularl...
My Question or Issue Lots of times I hear a good artist on television or in a shop or something. I’d check out shazam to see who it is and add the artist on spotify with the intention to check him o...
Moderator
2903 Views
7 replies
1 likes
Al terminar una música o también al cambiar, se vuelve a reproducir la última canción que descargué. Ayuda.
Al terminar una música o también al cambiar, se vuelve a reproducir la última canción que descargué. Ayuda.
Spotify Legend
6188 Views
7 replies
0 likes
PlanPremiumCountryUSA DeviceSamsung S21+Operating SystemAndroid 13 I just noticed that one of my playlist that I made is no longer there. I haven't listed to it in a while so I'm not sure how long this has been an issue or why it was deleted (I certa...
Plan Premium Country USA Device Samsung S21+ Operating System Android 13 I just noticed that one of my playlist that I made is no longer there. I haven't listed to it in a whi...
Moderator
411 Views
1 replies
0 likes
I was using a link HTTPS://open.Spotify.com/playlist/37i9dQZF1E6YuccBxUcC1?si=_6jZd—aT1eAGql9jLgc9g(Not sure if the letter at the end after w is i or L)To access a playlist that would update every couple of hours based on the time of day and my liste...
I was using a link HTTPS://open.Spotify.com/playlist/37i9dQZF1E6YuccBxUcC1?si=_6jZd—aT1eAGql9jLgc9g (Not sure if the letter at the end after w is i or L) To access a playlist that would update ever...
Moderator
513 Views
2 replies
1 likes
