Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
In my mobile app and on the website I can not rearrange my songs in the order I want i can only do it by album or creator and some others but not freely. I know you used to be able to but now I cant
Newbie
124647 Views
31 replies
0 likes
New to Spotify. I've spent hours moving my "favorites" on Google Play Music to my Liked Songs on Spotify. Is there a way to share my Liked Songs or move them to a Playlist? Plan: Premium Country: USA Device: iPhone 11 Pro Max
Regular
573800 Views
82 replies
16 likes
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Newbie
309699 Views
141 replies
68 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Newbie
225458 Views
96 replies
9 likes
I tried to play local files from my laptop om my android phone. But they won't play.I made a playlist on my laptop with the local files and downloaded them.My phone is connected to the same network as my laptop and the files can be played on spotify ...
I tried to play local files from my laptop om my android phone. But they won't play. I made a playlist on my laptop with the local files and downloaded them. My phone is connected to the same n...
Spotify Star
557 Views
1 replies
0 likes
PlanPremiumCountryUnited Arab Emirates DeviceSamsung GalaxyOperating SystemiOS 10, Android My Question or Issue Hello I've uploaded songs to a playlist from my local files, then selected download the tracks on my android phone. When I try to play the...
Plan Premium Country United Arab Emirates Device Samsung Galaxy Operating System iOS 10, Android My Question or Issue Hello I've uploaded songs to a playlist from...
Spotify Star
431 Views
1 replies
0 likes
A few months ago, all the playlists I had in My Library suddenly disappeared and could not be recovered (nothing appeared in the “Recover Playlists” in the online menu). Since then, I have been unable to create any playlists without them immediately ...
A few months ago, all the playlists I had in My Library suddenly disappeared and could not be recovered (nothing appeared in the “Recover Playlists” in the online menu). Since then, I have been unabl...
Spotify Star
764 Views
1 replies
0 likes
why are there random songs being played that are not on my playlist. I have a few that I really dislike, but when I try to find them on my playlist, they arent there. But they still are playing.
why are there random songs being played that are not on my playlist. I have a few that I really dislike, but when I try to find them on my playlist, they arent there. But they still are playing.
Spotify Star
517 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceWindows LaptopOperating SystemWindows 10 My Question or IssueI have playlists in my library from Feb 2021, but I didn't open my account till Oct 2022. The music is not at all what I like. Where did the playlists come from?
Plan Premium Country USA Device Windows Laptop Operating System Windows 10 My Question or Issue I have playlists in my library from Feb 2021, but I didn't open my account til...
Spotify Legend
1189 Views
5 replies
0 likes
I wouldn't won't them to go public in the first place. Can I do something to stop it? How the check which playlists/ other content of mine is public?
I wouldn't won't them to go public in the first place. Can I do something to stop it? How the check which playlists/ other content of mine is public?
Spotify Star
1567 Views
1 replies
1 likes
Hello:I have a problem with listening downloaded music in my iPhone. When I am offline and access to library, for listening to already downloaded files, the player doesn't start. It only goes with it when I get access to network again.
Hello: I have a problem with listening downloaded music in my iPhone. When I am offline and access to library, for listening to already downloaded files, the player doesn't start. It only goes with ...
Moderator
368 Views
1 replies
0 likes
My account [moderator snip]Ossie
My account [moderator snip] Ossie
Moderator
379 Views
1 replies
0 likes
my previous premium account had liked songs which i want to transfer to this new premium account that i created. how do i do that? sadly, while i was renewing my subscription i ended up renewing the other account. please help
my previous premium account had liked songs which i want to transfer to this new premium account that i created. how do i do that? sadly, while i was renewing my subscription i ended up renewing th...
Spotify Star
884 Views
1 replies
0 likes
I will start playing a playlist and after anywhere from 1-10 songs, the playlist will just hang on "play" and have no song playing. I cannot stop it. The only fix is to play another playlist. Then that one will hang and I can go back and play the fir...
I will start playing a playlist and after anywhere from 1-10 songs, the playlist will just hang on "play" and have no song playing. I cannot stop it. The only fix is to play another playlist. Then...
Moderator
435 Views
1 replies
2 likes
My playlist always restart when I open the app
My playlist always restart when I open the app
Moderator
429 Views
1 replies
0 likes
fyi before I start: I'm writing this after contacting the support directly because the sheer incompetence of the guy that was in my chat made me cringe so hard I'm asking the community now XDThe problem started like 3 or 4 years ago but it never real...
fyi before I start: I'm writing this after contacting the support directly because the sheer incompetence of the guy that was in my chat made me cringe so hard I'm asking the community now XD The ...
Not applicable
1296 Views
4 replies
0 likes
Currently we have to like a song or add a song to play list to download offline , instead we can directly click on download button next to particular song we want to download .
Currently we have to like a song or add a song to play list to download offline , instead we can directly click on download button next to particular song we want to download .
Moderator
520 Views
1 replies
0 likes
Sorry if this is a repeat. Tried to search it. Tried to ask spotify. No and no. So here goes… where do songs from my “liked” albums go. They’re not in my “liked” songs or in my playlists. Idk where else to look. PlanFree/PremiumCountry Device(iPhone ...
Sorry if this is a repeat. Tried to search it. Tried to ask spotify. No and no. So here goes… where do songs from my “liked” albums go. They’re not in my “liked” songs or in my playlists. Idk where e...
Moderator
530 Views
1 replies
0 likes
I don't know why but suddenly my local songs I added to a playlist on my PC cannot be played on my smartphone.The songs are shown on my smartphone, but in grey. When trying to play them on my smartphone a notification appears that spotify cannot play...
I don't know why but suddenly my local songs I added to a playlist on my PC cannot be played on my smartphone. The songs are shown on my smartphone, but in grey. When trying to play them on my smart...
Moderator
319 Views
1 replies
0 likes
PlanFreeCountryunited statesDeviceiphone 14Operating SystemiOS 16.1.2 My Question or Issuerecently, autoplay and the play button for my playlist has stopped working. after a song, i usually close and reopen the app to get rid of ads, but when i do th...
Plan Free Country united states Device iphone 14 Operating System iOS 16.1.2 My Question or Issue recently, autoplay and the play button for my playlist has stopped working. after a ...
Moderator
1654 Views
4 replies
0 likes
When I listened to an podcast episodes I can find them in the "recently played" history. But although I´ve listened the episode completely the progress bar in empty saying "X minutes left..". The support team cant help me to fix this issue and a clea...
When I listened to an podcast episodes I can find them in the "recently played" history. But although I´ve listened the episode completely the progress bar in empty saying "X minutes left..". The sup...
Moderator
1418 Views
7 replies
0 likes
PlanPremiumCountryUKDevicePixel 5Operating SystemAndroid 13 My Question or IssueOn the home screen of my Spotify app, other users daily mixes are showing up. When I open up the daily mix it says 'Made for X' where X is someone else's username. On top...
Plan Premium Country UK Device Pixel 5 Operating System Android 13 My Question or Issue On the home screen of my Spotify app, other users daily mixes are showing up. When I open up t...
Moderator
6153 Views
16 replies
1 likes
Tengo pPremiun para dos. Cambié ayer de banco para que me cobren la aplicación y perdí mis listas de canciones, encima aparece propagandas
Tengo pPremiun para dos. Cambié ayer de banco para que me cobren la aplicación y perdí mis listas de canciones, encima aparece propagandas
Moderator
464 Views
1 replies
0 likes
I have the cd downloaded and imported on my computer spotify account, but it isn;'t showing on the same account but a different console
I have the cd downloaded and imported on my computer spotify account, but it isn;'t showing on the same account but a different console
Moderator
479 Views
1 replies
0 likes
