Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • Drew19890
  • Newbie
  • 237659 Views
  • 75 replies
  • 83 likes
  • 237659 Views
  • 75 replies
  • 83 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • Carlocha18
  • Visitor
  • 93458 Views
  • 196 replies
  • 41 likes
  • 93458 Views
  • 196 replies
  • 41 likes

Superuser Contribution Share

I am note given the option to share a song using sms only WhatsApp etc

  • Newbie
  • I am note given the option to share a song using sms only WhatsApp etc
  • OscarDC
  • Moderator
  • 222 Views
  • 1 replies
  • 0 likes
  • App & Features
  • 222 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't add sources for Local Play

DuoPremiumCanada DeviceMac Hi,I want to add some of my own music in my Spotify but, even if I have it in my computer, I can't transfer it in my Spotify. After reading on it online, I found out that maybe Spotify detected the file as being "Illegal", ...

  • Visitor
  •   Duo Premium Canada   Device Mac   Hi, I want to add some of my own music in my Spotify but, even if I have it in my computer, I can't transfer it in my Spotify. After readin...
  • Novy
  • Moderator
  • 2612 Views
  • 3 replies
  • 0 likes
  • 2612 Views
  • 3 replies
  • 0 likes

[Android][Playlists] Sorting

I'm using the android app and my laptop. On the computer version I can sort my Playlist freely. But I can't on my android version. And the same playlist on my phone isn't in the order I set on my laptop. I'm sure it has to do with the fact that you c...

  • Regular
  • I'm using the android app and my laptop. On the computer version I can sort my Playlist freely. But I can't on my android version. And the same playlist on my phone isn't in the order I set on my lap...
  • Amayy
  • Spotify Star
  • 340 Views
  • 1 replies
  • 1 likes
  • Android
    Playlists
  • 340 Views
  • 1 replies
  • 1 likes

Being able to rearrange songs in a playlist

It’d be awesome if you could create a playlist and then be able to move around the songs wherever you want in the playlist. It’s kind of disappointing, because if you have a favorite song, but it’s at the bottom of the playlist and you want to move i...

  • Visitor
  • It’d be awesome if you could create a playlist and then be able to move around the songs wherever you want in the playlist. It’s kind of disappointing, because if you have a favorite song, but it’s a...
  • Amayy
  • Spotify Star
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Superuser Contribution Blend Beta Playlist Feedback

PlanPremiumCountryUnited StatesDeviceiPhone 12 Pro MaxOperating SystemiOS 14.5 My Question or Issue:Really excited about the new Blend playlist beta, however I noticed an error with some of the music that it's including in the blend between me and my...

  • Regular
  •   Plan Premium Country United States Device iPhone 12 Pro Max Operating System iOS 14.5   My Question or Issue: Really excited about the new Blend playlist beta, however I notice...
  • Alex
  • Spotify Legend
  • 5091 Views
  • 11 replies
  • 8 likes
  • Beta
    blend playlist
    made for you
  • 5091 Views
  • 11 replies
  • 8 likes

Superuser Contribution Blend disappeared after reappearing for a while

Family premium Belgium DeviceiPhone SE 2020Operating SystemiOS 15 Hey, so one of my blends I created has disappeared from my Spotify recently. It is a blend I created, so I sent the link to my friend and he accepted it. But after a fight I wanted the...

  • Casual Listener
  • Family premium  Belgium   Device iPhone SE 2020 Operating System iOS 15   Hey, so one of my blends I created has disappeared from my Spotify recently. It is a blend I created, ...
  • Yordan
  • Moderator
  • 1624 Views
  • 3 replies
  • 0 likes
  • 1624 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Invert Playlist order

I wanted to know if there is a way to have the latest added songs on the top of the playlist insted than on the bottom. Spotify version 8.7.18.1138PlanPremiumCountryArgentinaDeviceOne Plus 6Operating SystemAndroid

  • Casual Listener
  • I wanted to know if there is a way to have the latest added songs on the top of the playlist insted than on the bottom. Spotify version 8.7.18.1138 Plan Premium Country Argentina Device One Plu...
  • manu131sanchez
  • Casual Listener
  • 423 Views
  • 2 replies
  • 0 likes
  • 423 Views
  • 2 replies
  • 0 likes

Can i copy my library, or do I need to go to Romania for this?

Hello! You can find out: if I was unfortinately born in Russia and an default **bleep**, can I at least transfer the playlists or do I need to go to Romania for this? Thanks in advance!

  • Visitor
  • Hello! You can find out: if I was unfortinately born in Russia and an default **bleep**, can I at least transfer the playlists or do I need to go to Romania for this? Thanks in advance!  
  • 182 Views
  • 0 replies
  • 0 likes
  • 182 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Ads on created playlist

So I used to have no ads on any of my created playlists now suddenly ads left and right and I also can't skip too many or replay any tracks in said playlists pls help Also I'm on the free plan

  • Newbie
  • So I used to have no ads on any of my created playlists now suddenly ads left and right and I also can't skip too many or replay any tracks in said playlists pls help   Also I'm on the free pl...
  • Alex
  • Spotify Legend
  • 1756 Views
  • 1 replies
  • 0 likes
  • 1756 Views
  • 1 replies
  • 0 likes

Superuser Contribution Duo collaborative playlist

PlanDuoCountrySwedenDeviceSamsung S21, Samsung S21+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am trying to create a collaborative playlist with my partner. We have a Duo plan together, however, when I invite her, sh...

  • Visitor
  • Plan Duo Country Sweden Device Samsung S21, Samsung S21+ Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am trying to create a collaborative play...
  • Alex
  • Spotify Legend
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why cant i listen to my downloaded music when I'm offline

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Jeremy
  • Spotify Legend
  • 317 Views
  • 1 replies
  • 1 likes
  • 317 Views
  • 1 replies
  • 1 likes

Superuser Contribution Some of my songs WON’T PLAY in SPOTIFY-despite being downloaded

I have playlist full of music- Some of my songs WONT PLAY, despite being connected to Spotify and being download. I need HELP to figure this issue out.

  • Casual Listener
  • I have playlist full of music-      Some of my songs WONT PLAY, despite being connected to Spotify and being download.   I need HELP to figure this issue out.
  • Alex
  • Spotify Legend
  • 282 Views
  • 1 replies
  • 0 likes
  • App & Features
  • 282 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Favorite songs and artists do not appear in Library

PlanPremiumCountryUSADeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueRecently favorited songs/artists and also added to Playlist do not appear in library searches. Yes, the songs show with hearts.Have tried clean reinstall of app.

  • Regular
  • Plan Premium Country USA Device Samsung Galaxy 9 Operating System Android   My Question or Issue Recently favorited songs/artists and also added to Playlist do not appear in library se...
  • Alex
  • Spotify Legend
  • 652 Views
  • 3 replies
  • 0 likes
  • Library Search
  • 652 Views
  • 3 replies
  • 0 likes

Blend ‘This Playlist isn’t available’

PlanPremiumCountryUSA/UKDeviceiPad, iPhone XOperating SystemiOS 14 My Question or IssueI tried to listen to a spotify blend I had created with my friend a while ago. I got the error message ‘This Playlist isn’t available. The owner of this playlist h...

  • Newbie
  • Plan Premium Country USA/UK Device iPad, iPhone X Operating System iOS 14   My Question or Issue I tried to listen to a spotify blend I had created with my friend a while ago. I got th...
  • Taylith
  • Community Legend
  • 1555 Views
  • 1 replies
  • 1 likes
  • 1555 Views
  • 1 replies
  • 1 likes

How do I separate my playlists from my albums.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • jrham
  • Roadie
  • 463 Views
  • 2 replies
  • 0 likes
  • 463 Views
  • 2 replies
  • 0 likes

Superuser Contribution Liked songs won't synchronize between devices, but playlists do.

Liked songs won't synchronize between devices, but playlists do. PlanPremiumCountryFranceDeviceSamsung Galaxy Note 8, ASUS computer, PS4, Internet browserOperating SystemAndroid, Windows 10, PS4 OS, Google Chrome My Question or IssueI have noticed th...

  • Casual Listener
  • Liked songs won't synchronize between devices, but playlists do.   Plan Premium Country France Device Samsung Galaxy Note 8, ASUS computer, PS4, Internet browser Operating System Androi...
  • Ver
  • Spotify Legend
  • 1158 Views
  • 3 replies
  • 1 likes
  • 1158 Views
  • 3 replies
  • 1 likes

Superuser Contribution Disappearing playlists

PlanFreeCountryUKDevice(Lenovo ideapad 330S-14IKB, iPhone 7, iPad 5th generation)Operating System(Windows 10, iOS 14.8.1, iOS 14.6) My Question or IssueA few days ago I created a playlist which I could listen to songs from but couldn't see in my libr...

  • Visitor
  • Plan Free Country UK Device (Lenovo ideapad 330S-14IKB, iPhone 7, iPad 5th generation) Operating System (Windows 10, iOS 14.8.1, iOS 14.6)   My Question or Issue A few days ago I creat...
  • Yordan
  • Moderator
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Superuser Contribution Automatic Pause 10 seconds into a song

Plan: Family planFree/PremiumCountry: Canada/Germany Device(iPhone 12)Operating System(iOS) My Question or Issue: For some reason most of the songs on my spotify automatically pause around the 0:10 mark, right around when the beat drops or the lyrics...

  • Newbie
  • Plan: Family plan Free/Premium Country: Canada/Germany   Device (iPhone 12) Operating System (iOS)   My Question or Issue: For some reason most of the songs on my spotify automatic...
  • Kiril
  • Moderator
  • 382 Views
  • 1 replies
  • 0 likes
  • 382 Views
  • 1 replies
  • 0 likes

Solved!! Favorites list is out of sync on iOS and Windows

Some favorite music is not synced on multiple devices.Frequently, those registered on iOS will not be displayed on the PC, and those registered on the PC will not be displayed on iOS.Waiting, rebooting, or reinstalling does not resolve this issue.How...

  • Regular
  • Some favorite music is not synced on multiple devices. Frequently, those registered on iOS will not be displayed on the PC, and those registered on the PC will not be displayed on iOS. Waiting, reb...
  • lisetttte
  • Regular
  • 715 Views
  • 2 replies
  • 0 likes
  • 715 Views
  • 2 replies
  • 0 likes