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Can't download or like songs

Solved!

Can't download or like songs

Plan

Premium 

Country

Argentina 

Device

Motorola g6

Operating System

Android

 

My Question or Issue

 

About a month ago the spotify stopped working for me. It wouldn't allow me like songs even when i liked them on another device the app wouldn't update,downloads wouldn't work either, i already tried deleting all data and reinstalling but that didn't fix the issue. 

 

Reply

Accepted Solutions
Marked as solution

Hey @Losif,

 

Thanks for the post!

 

Try running a clean reinstall, following this exact guide.

 

If that doesn't help let us know the following:

  • Your phone's exact model, OS version, Spotify version.
  • If you like a song on another device, do you see it reflected on your phone at some point or not at all?

We'll be on the lookout for your reply.

 

 

AlexModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

View solution in original post

1 Reply
Marked as solution

Hey @Losif,

 

Thanks for the post!

 

Try running a clean reinstall, following this exact guide.

 

If that doesn't help let us know the following:

  • Your phone's exact model, OS version, Spotify version.
  • If you like a song on another device, do you see it reflected on your phone at some point or not at all?

We'll be on the lookout for your reply.

 

 

AlexModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

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