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Dissappearing playlist

Dissappearing playlist

I can't see or play one of my playlists. I see it on my iPhone and iPad, but not on my desktop. I have about a dozen unique lists I shuffle between all day long. But my favorite list just shows a blank black spot. I have removed all of the cache files but it still doesn't return. I've restarted the application and the computer, but nothing brings my list back. Ideas?






(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)


My Question or Issue


1 Reply

Hi there @tgoedde,


Thank you for reaching out to the Community. This seems a bit odd, let's take a closer look into this.

To start with, can you let us know if you get the same behavior if you're using our web player?


Also, when you remove your cached files, did you follow the steps provided here under Clean reinstall correctly?


On another note, can you let us know the name of the playlist?


We'll keep an eye out for your reply, Have a great continued Sunday 🙂

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