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Help Wizard

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Downloading library

Downloading library

  • Plan

Premium

Country

Poland

Device

Xiaomi 11T pro

My Question or Issue

Hello i have Spotify premium and I was using Spotify on my computer my watch and on my 3 telephones but now I buy new phone and when i want to download my playlists and songs to listen songs offline the message pop up that i must delete offline music on my old devices because the limit is 5 devices, i delete Spotify app on old phones but nothing change, i logout from all my sessions and nothing change, still the same issue, is there any thing I can do?  because I don't have anymore acces to this devices .

Reply
1 Reply

Hey @McCity09 

 

I would suggest reaching out to Support through any of the channels detailed in here. They should be able to fix your issue 🙂

 

Have a lovely day!

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