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Forum Posts

Wrapped 2024

Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2024 Wrapped experience. Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing. Y...

  • Spotify
  • Spotify
  • indi13
  • Casual Listener
  • 206618 Views
  • 1693 replies
  • 26 likes
  • 206618 Views
  • 1693 replies
  • 26 likes

Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

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  • Spotify Star
  • Spotify Star
  • Drew19890
  • Newbie
  • 236426 Views
  • 75 replies
  • 83 likes
  • 236426 Views
  • 75 replies
  • 83 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

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  • Spotify Star
  • Spotify Star
  • bellevilleradio
  • Newbie
  • 91580 Views
  • 192 replies
  • 41 likes
  • 91580 Views
  • 192 replies
  • 41 likes

Top Tracks This Month does not rank all tracks

PlanPremiumCountryUK DeviceMacbook, Samsung A20, Windows 10 Desktop Operating SystemmacOS Monterey, Android, Windows 10 My Question or Issue Hello Spotify team, I suspect there might be a problem with Top Tracks This Month when it comes down to track...

  • Gig Goer
  • Plan Premium Country UK   Device Macbook, Samsung A20, Windows 10 Desktop   Operating System macOS Monterey, Android, Windows 10   My Question or Issue   Hello Spotif...
  • Taylith
  • Community Legend
  • 702 Views
  • 3 replies
  • 1 likes
  • 702 Views
  • 3 replies
  • 1 likes

Solved!! Lost feature in Liked songs playlist

Hi, A couple of months ago I got a question in Spotify asking if I'd like to blend other tracks to my liked songs playlist. I liked that feature because I found new songs to like. But now I can't find that feature anymore. Sorry for the lack of info....

  • Casual Listener
  • Hi,   A couple of months ago I got a question in Spotify asking if I'd like to blend other tracks to my liked songs playlist. I liked that feature because I found new songs to like.  But ...
  • it2perm
  • Casual Listener
  • 489 Views
  • 2 replies
  • 0 likes
  • 489 Views
  • 2 replies
  • 0 likes

Superuser Contribution New additions on top of my playlists (Custom Order filter option)

Hi! I have several big Spotify playlists and I have a question about the following:For myself I always use the filter option 'recently added' so I see the newest additions first. But I've found out that when people follow my playlists the filter 'cus...

  • Casual Listener
  • Hi! I have several big Spotify playlists and I have a question about the following: For myself I always use the filter option 'recently added' so I see the newest additions first. But I've found out...
  • lefiath
  • Music Fan
  • 579 Views
  • 2 replies
  • 1 likes
  • 579 Views
  • 2 replies
  • 1 likes

Superuser Contribution No Mood and Genre filter in My liked Songs

PlanPremiumCountryThe netherlandsDeviceXIAOMI MI 10Operating System(MiUI13) My Question or IssueMy liked Songs has no mood or genre filter, how do I get it to appear, I really need this in my life

  • Visitor
  • Plan Premium Country The netherlands Device XIAOMI MI 10 Operating System (MiUI13)   My Question or Issue My liked Songs has no mood or genre filter, how do I get it to appear, I reall...
  • Yordan
  • Moderator
  • 437 Views
  • 1 replies
  • 0 likes
  • 437 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Shuffle Play

Why has the shuffle play button been removed from playlists? The new feature where you have to select a song not in the Playlist just to shuffle it again is just stupid, so could we please get it back as an option at the very least?It was one of spot...

  • Casual Listener
  • Why has the shuffle play button been removed from playlists?  The new feature where you have to select a song not in the Playlist just to shuffle it again is just stupid, so could we please get...
  • Alex
  • Spotify Legend
  • 757 Views
  • 3 replies
  • 1 likes
  • 757 Views
  • 3 replies
  • 1 likes

Superuser Contribution How do I prevent or block certain podcasts from being recommended?

PlanPremiumCountryAustraliaOperating SystemWindows 10 My Question or IssueHow do I prevent or block certain podcasts from being recommended? I'm sick of seeing the higher ground podcast everywhere on Spotify and want to get rid of it.

  • Casual Listener
  • Plan Premium Country Australia Operating System Windows 10   My Question or Issue How do I prevent or block certain podcasts from being recommended? I'm sick of seeing the higher ground ...
  • Vasil
  • Moderator
  • 42075 Views
  • 12 replies
  • 111 likes
  • 42075 Views
  • 12 replies
  • 111 likes

Superuser Contribution Does putting a song in queue and then listening to it count towards Wrapped?

A song that I played mostly when using the queue option did not show up at all in the top tracks of last 4 weeks (3rd party app gives me that info). In reality it had to be either 1 or 2, but it didnt even make top 50.

  • Roadie
  • A song that I played mostly when using the queue option did not show up at all in the top tracks of last 4 weeks (3rd party app gives me that info). In reality it had to be either 1 or 2, but it didn...
  • Wurmmann
  • Roadie
  • 2705 Views
  • 3 replies
  • 0 likes
  • 2705 Views
  • 3 replies
  • 0 likes

Superuser Contribution Forgotten Playlist doesn

PlanPremiumCountryGermany DeviceWindows Client / Mac Client / IPhoneOperating SystemIOS 15.4.1 / Windows 10 21H2 / macOS Monterey 12.3.1 My Question or IssueA friend of mine found one of my public playlists on my profile wich didn't show up on my cli...

  • Casual Listener
  • Plan Premium Country Germany   Device Windows Client / Mac Client / IPhone Operating System IOS 15.4.1 / Windows 10 21H2 / macOS Monterey 12.3.1   My Question or Issue A friend o...
  • Yordan
  • Moderator
  • 439 Views
  • 4 replies
  • 0 likes
  • 439 Views
  • 4 replies
  • 0 likes

Superuser Contribution Unable to download local files from PC to Android

PlanPremiumCountrySingaporeDeviceSamsung S22 UltraOperating SystemAndroid 12 My Question or IssueAs the subject mentions, I am unable to properly download local songs from my PC into my phone. I used to be able to do this by pressing the "Download' i...

  • Regular
  • Plan Premium Country Singapore Device Samsung S22 Ultra Operating System Android 12   My Question or Issue As the subject mentions, I am unable to properly download local songs from my...
  • Yordan
  • Moderator
  • 4687 Views
  • 11 replies
  • 0 likes
  • 4687 Views
  • 11 replies
  • 0 likes

Solved!!Superuser Contribution Liked songs shortcut on artist page gone

DeviceGoogle Pixel 6Operating SystemAndroid 12 My Question or IssueFor some artists the liked songs shortcut does not appear on their page. I've had this happen before when an album got re-uploaded so the versions I had liked were no longer available...

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  • Casual Listener
  • Device Google Pixel 6 Operating System Android 12   My Question or Issue For some artists the liked songs shortcut does not appear on their page. I've had this happen before when an album ...
  • Jeremy
  • Spotify Legend
  • 527 Views
  • 3 replies
  • 0 likes
  • 527 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Can a public playlist hidden from my profile be seen in friend activity?

My Question or IssueIf I am listening to one of my public playlists that has not been added to my profile, will Friend Activity show the playlist and therefore allow other people to find it? I'm trying to create a collaborative playlist with only one...

  • Visitor
  • My Question or Issue If I am listening to one of my public playlists that has not been added to my profile, will Friend Activity show the playlist and therefore allow other people to find it? &nbsp...
  • AndresM
  • Spotify
  • 12190 Views
  • 3 replies
  • 4 likes
  • Friend Activity
    Friend Activity Feed
    Removed from profile
  • 12190 Views
  • 3 replies
  • 4 likes

Solved!!Superuser Contribution Collaborators cant add a song to the playlist

I have a weekly collaborative playlist set up at work that we have used for years. Every week we create a new playlist and now with the change in how we have to invite collaborators instead of toggling the playlist as collaborative, several people on...

  • Casual Listener
  • I have a weekly collaborative playlist set up at work that we have used for years. Every week we create a new playlist and now with the change in how we have to invite collaborators instead of toggli...
  • Jeremy
  • Spotify Legend
  • 2658 Views
  • 3 replies
  • 0 likes
  • 2658 Views
  • 3 replies
  • 0 likes

Superuser Contribution Liked Music

However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryU.SDevice(iPhone 11)Operating System(iOS 14.6) My Question or IssueHi, when i go onto my Spotify account I can reach any playlist or song on my Spotify. Howe...

  • Newbie
  • However, the more you provide the easier it will be for us to try and help. Plan Premium Country U.S Device (iPhone 11) Operating System (iOS 14.6)   My Question or Issue Hi, when i g...
  • Kiril
  • Moderator
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

Superuser Contribution Syncing Issue?

PlaPremiumCountryUnited StstesDeviceSamsung A20Operating SystemAndroid 11 My Question or IssueWhen I use the Spotify App on my phone ot says that not of my playlists or liked somgs exist, but if I use the pc app, web player, or the tv app everything ...

  • Newbie
  •   PlaPremium Country United Ststes Device Samsung A20 Operating System Android 11   My Question or Issue When I use the Spotify App on my phone ot says that not of my playlists or...
  • Alex
  • Spotify Legend
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists

PlanFreeCountry UK Device(iPhone 12 My Question or IssueI have playlists created on my free Spotify account which will play via my TV, but when I ask Alexa to play the same lists, it won’t play them all, some will only play for a few seconds?Don’t un...

  • Visitor
  • Plan Free Country UK   Device (iPhone 12   My Question or Issue I have playlists created on my free Spotify account which will play via my TV, but when I ask Alexa to play the same ...
  • Alex
  • Spotify Legend
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

Superuser Contribution UPDATE: Songs not in playlist playing

PlanPremiumCountrySri LankaDeviceAsus ZenBook UX434FLC_UX434FLOperating SystemWindows 10 Home Single Language My Question or IssueI just double-checked and it seems the songs are not in the playlist. This only happens for a few songs and I can't seem...

  • Casual Listener
  • Plan Premium Country Sri Lanka Device Asus ZenBook UX434FLC_UX434FL Operating System Windows 10 Home Single Language   My Question or Issue I just double-checked and it seems the ...
  • Vasil
  • Moderator
  • 470 Views
  • 3 replies
  • 0 likes
  • bug
    Bug Playlist
    Help
    Remove music playlist
  • 470 Views
  • 3 replies
  • 0 likes

Superuser Contribution Downloads wont load

When i get in my car and try to load my downloaded music it takes forever to load and i have to turn off both my wifi and cellular data for it to load.PlanPremiumCountryUSADeviceSamsung Galaxy S22 Ultra (Verizon)Operating SystemAndroid 12One UI 4.1

  • Casual Listener
  • When i get in my car and try to load my downloaded music it takes forever to load and i have to turn off both my wifi and cellular data for it to load. Plan Premium Country USA Device Samsung G...
  • McDusty69
  • Casual Listener
  • 474 Views
  • 4 replies
  • 1 likes
  • Android
    Cellular Data
    not loading
    wifi
  • 474 Views
  • 4 replies
  • 1 likes

Superuser Contribution Endless radio: disliked songs show up again

PlanPremiumCountryGermanyOperating SystemWindows 10 My Question or IssueI have the same issue on two different Windows 10 machines: The dislike button in radio stations doesn't seem to be persistent across restarts of the desktop app. I read that dis...

  • Music Fan
  • Plan Premium Country Germany Operating System Windows 10   My Question or Issue I have the same issue on two different Windows 10 machines:   The dislike button in radio stations ...
  • Alex
  • Spotify Legend
  • 1544 Views
  • 17 replies
  • 0 likes
  • 1544 Views
  • 17 replies
  • 0 likes