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Filters (genre&mood) empty apart from newly added tracks after I reinstalled

Filters (genre&mood) empty apart from newly added tracks after I reinstalled

 

Plan

Premium

Country

UK

 

Device

S10e

 

My Question or Issue

 

Recently moved my downloaded tracks from my phone to an SD card. Now when I click on one of the genre filters on my liked songs list it only gives me tracks I've added since the move.

 

I really miss being able to use those filters, can I fix this?

 

Reply
1 Reply

Hi there @b14warrior,

 

Thanks for reaching out to the Community and welcome!

 

Could you try logging out, restarting your device, and logging back in?

 

If that doesn't make any difference, try restarting the app twice in a row to force a resync.

 

In case this behavior persists, can you let us know if this happens when online, when the Offline mode is enabled, or both?

 

Keep us posted.

CarlosEModerator
 
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