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Please see below the most popular frequently asked questions.

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Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

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  • Spotify Star
  • Spotify Star
  • Benjamin47
  • Visitor
  • 159459 Views
  • 68 replies
  • 69 likes
  • 159459 Views
  • 68 replies
  • 69 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

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  • Spotify Star
  • Spotify Star
  • Kiddnextdoor
  • Visitor
  • 45382 Views
  • 60 replies
  • 30 likes
  • 45382 Views
  • 60 replies
  • 30 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

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  • Spotify Star
  • Spotify Star
  • Kenny142
  • Visitor
  • 138121 Views
  • 63 replies
  • 48 likes
  • Connect
    JAM
  • 138121 Views
  • 63 replies
  • 48 likes

Superuser Contribution My daily mixes and release radar have vanished

PlanPremiumCountryUKDevice(iPhone 12)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy Spotify was fine and then all of a sudden my daily mixes vanished as did my release radar etc. Essentially all the made for you things...

  • Visitor
  • Plan Premium Country UK Device (iPhone 12) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My Spotify was fine and then all of a sudden my daily mi...
  • Ivan
  • Spotify Legend
  • 291 Views
  • 1 replies
  • 0 likes
  • 291 Views
  • 1 replies
  • 0 likes

Downloads being removed

PlanPremiumCountry DeviceSamsung Galaxy 9+Operating SystemAndroid Oreo My Question or IssueRoughly twice a week (sometimes more) all of my downloaded playlists will randomly be un-downloaded from my library. One of these playlists is nearly 4000 song...

  • Casual Listener
  • Plan Premium Country   Device Samsung Galaxy 9+ Operating System Android Oreo   My Question or Issue Roughly twice a week (sometimes more) all of my downloaded playlists will...
  • Billy-J
  • Spotify Star
  • 572 Views
  • 3 replies
  • 0 likes
  • downloads
  • 572 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Playlist songs updated - can we find the old ones?

PlanPremiumCountryUnited KingdomMy Question or IssueHi, Hoping someone might be able to help us! Our autistic son was listening to the Spotify Acoustic Rock playlist repeatedly last year however, the playlist has been updated by Spotify and some of t...

  • Newbie
  • Plan Premium Country United Kingdom My Question or Issue Hi, Hoping someone might be able to help us! Our autistic son was listening to the Spotify Acoustic Rock playlist repeatedly last year ho...
  • Alex
  • Spotify Legend
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

Create public playlist with just one friend

Hi, I'm looking for a possibility to create a public playlist for everyone. But I want to do it together with a friend. Now we have the problem that everyone is able to mess up our playlist and add or delete songs. any ideas how we can do this?greeti...

  • Visitor
  • Hi,  I'm looking for a possibility to create a public playlist for everyone. But I want to do it together with a friend. Now we have the problem that everyone is able to mess up our playlist a...
  • 206 Views
  • 0 replies
  • 0 likes
  • 206 Views
  • 0 replies
  • 0 likes

[Mobile][Developer] Mobile Phone playlist track path

Good Day All!, Was wondering if adding the ability to play a playlist backwards on mobile phones was an option. It appears that the only way to do this currently is via PC. Obviously your new song obsession is at the end of the playlist, playing it b...

  • Casual Listener
  • Good Day All!,         Was wondering if adding the ability to play a playlist backwards on mobile phones was an option. It appears that the only way to do this cur...
  • nmatula
  • Visitor
  • 381 Views
  • 1 replies
  • 2 likes
  • Developer
    Mobile
  • 381 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Discover Weekly is not updating

PlanPremiumCountrySerbiaDevicePhone + laptopOperating SystemAndroid 10 and Windows 10 My Question or IssueMy Discover Weekly hasn't updated for 2 weeks now and this is really frustrating so I hope someone will be able to help. The play list URI: spot...

  • Casual Listener
  • Plan Premium Country Serbia Device Phone + laptop Operating System Android 10 and Windows 10   My Question or Issue My Discover Weekly hasn't updated for 2 weeks now and this is really...
  • Eni
  • Moderator
  • 1681 Views
  • 10 replies
  • 5 likes
  • 1681 Views
  • 10 replies
  • 5 likes

Solved!!Superuser Contribution Local music sync was working up until recenly

PlanPremium My Question or IssueMy spotify local file sync was working great up until a little while ago, most of the local songs use to listened too in my playlists became greyed out (unavailable), they are still available to listen to on the deskto...

  • Regular
  • Plan Premium   My Question or Issue My spotify local file sync was working great up until a little while ago, most of the local songs use to listened too in my playlists became greyed out (u...
  • CarlosE
  • Moderator
  • 2017 Views
  • 10 replies
  • 1 likes
  • 2017 Views
  • 10 replies
  • 1 likes

Superuser Contribution Add all albums/songs of an artist to a playlist

PlanFamilyCountryGermanyDeviceseveralOperating SystemWin, Browser, Android, Apple My Question or IssueHow can I add all songs from all Albums of an Artist to a Playlist?Alternatively: is ther a way to make an automatic playlist "all songs from all ar...

  • Regular
  • Plan Family Country Germany Device several Operating System Win, Browser, Android, Apple   My Question or Issue How can I add all songs from all Albums of an Artist to a Playlist? Alt...
  • DäLudds
  • Regular
  • 7450 Views
  • 2 replies
  • 2 likes
  • 7450 Views
  • 2 replies
  • 2 likes

Superuser Contribution Duo Mix influencing my recommendations

PlanPremium DuoCountryUSOperating System My Question or IssueMy girlfriend and I like to use Duo Mix while cooking, but I've noticed that my Daily Mixes and such have started to include music similar to hers. It's very easy to tell, she was more popp...

  • Casual Listener
  • Plan Premium Duo Country US Operating System   My Question or Issue My girlfriend and I like to use Duo Mix while cooking, but I've noticed that my Daily Mixes and such have started to in...
  • Alex
  • Spotify Legend
  • 929 Views
  • 3 replies
  • 0 likes
  • 929 Views
  • 3 replies
  • 0 likes

[Playlists] How can I block all Philip Glass content?

Spotify automated playlists often try to sneak in Philip Glass content, which everyone knows is like putting a floater in a punch bowl. Please give us the tools to better control content such as identifying any musical artist that has previously coll...

  • Newbie
  • Spotify automated playlists often try to sneak in Philip Glass content, which everyone knows is like putting a floater in a punch bowl. Please give us the tools to better control content such as iden...
  • 216 Views
  • 0 replies
  • 0 likes
  • Playlists
  • 216 Views
  • 0 replies
  • 0 likes

Superuser Contribution Why are some random songs and newly released songs already downloaded to my library

I’ve noticed that some random songs that I barely listen to have the green download arrow next to them when I search and view them from the album.I thought I might have them in an old playlist but then it happened with a newly released album it thoug...

  • Newbie
  • I’ve noticed that some random songs that I barely listen to have the green download arrow next to them when I search and view them from the album. I thought I might have them in an old playlist but ...
  • Eni
  • Moderator
  • 763 Views
  • 1 replies
  • 0 likes
  • 763 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is it possible to import an iTunes library *without* having the local files?

My wife has an iTunes account with around 5 days worth of music on it, but somewhere along the line she lost all of the files. Now, when she opens iTunes she can see the list of all of her music, but every track has an exclamation point by it to indi...

  • Regular
  • My wife has an iTunes account with around 5 days worth of music on it, but somewhere along the line she lost all of the files. Now, when she opens iTunes she can see the list of all of her music, but...
  • AeroZ
  • Composer
  • 950 Views
  • 4 replies
  • 0 likes
  • import
    itunes
    xml
  • 950 Views
  • 4 replies
  • 0 likes

Superuser Contribution Likes are not shown

PlanPremiumCountryRussia DeviceAll Desktop devicesOperating SystemWindows 10, Linux My Question or IssueI noticed this bug only in one album. When i go to artist's profile and open the album (id 2s6CZxxX5C8FAE02RqHKqS) there are no likes on tracks, b...

  • Newbie
  • Plan Premium Country Russia   Device All Desktop devices Operating System Windows 10, Linux   My Question or Issue I noticed this bug only in one album. When i go to artist's pro...
  • Eni
  • Moderator
  • 302 Views
  • 1 replies
  • 0 likes
  • 302 Views
  • 1 replies
  • 0 likes

Over 600 playlists with one song on each!

PlanPremiumCountryUK DevicePCOperating System Windows 10 My Question or IssueI've been wondering why 'up next' doesn't appear after 'shuffle' is turned on. I've just realised that all my songs are in fact individual playlists! So as there are over 60...

  • Casual Listener
  • Plan Premium Country UK   Device PC Operating System  Windows 10   My Question or Issue I've been wondering why 'up next' doesn't appear after 'shuffle' is turned on.  ...
  • dinomight
  • Spotify Star
  • 430 Views
  • 3 replies
  • 0 likes
  • 430 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify keeps downloading files several times.

PlanPremiumCountryBrazil Device(Samsung Galaxy S10)Operating System(Android) My Question or IssueMy Spotify needs to download files every time so I can use these files offline. It starts to download all of my files (more than 2000 songs) on an on aga...

  • Newbie
  • Plan Premium Country Brazil   Device (Samsung Galaxy S10) Operating System (Android)   My Question or Issue My Spotify needs to download files every time so I can use these files...
  • Alex
  • Spotify Legend
  • 716 Views
  • 1 replies
  • 1 likes
  • 716 Views
  • 1 replies
  • 1 likes

Superuser Contribution Song cut off

Song cut off / badly mixed. See screenshot. https://open.spotify.com/track/7vUG8l3xa61G0t5msHYOno?si=5XOEaH9ZQ1CPsyYsbON8Hw

  • Music Fan
  • Song cut off / badly mixed. See screenshot.   https://open.spotify.com/track/7vUG8l3xa61G0t5msHYOno?si=5XOEaH9ZQ1CPsyYsbON8Hw  
  • Alex
  • Spotify Legend
  • 361 Views
  • 1 replies
  • 0 likes
  • 361 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local File names changing to Japanese

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueHi, so just today, about an hour before I decided to write this post I encountered a strange error. For quite sometime I wanted to get music from my phone onto Spotify (li...

  • Newbie
  • Plan Premium Country Poland Device PC Operating System Windows 10   My Question or Issue Hi, so just today, about an hour before I decided to write this post I encountered a strange er...
  • Alex
  • Spotify Legend
  • 393 Views
  • 1 replies
  • 0 likes
  • 393 Views
  • 1 replies
  • 0 likes

Hello my friend

can you make when you skip track, repeat one track not be resetdevice: all

  • Newbie
  • can you make when you skip track, repeat one track not be reset device: all  
  • Billy-J
  • Spotify Star
  • 487 Views
  • 1 replies
  • 0 likes
  • 487 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why doesn't 'liking' an entire album add all its tracks to my 'liked tracks'?

I primarily listen to full albums, which I know Spotify doesn't care about/isn't really built to accommodate, but up til now I've been 'liking' my favourite albums by clicking the little 'heart' icon on the top of the album rather than individually l...

  • Regular
  • I primarily listen to full albums, which I know Spotify doesn't care about/isn't really built to accommodate, but up til now I've been 'liking' my favourite albums by clicking the little 'heart' icon...
  • Ver
  • Spotify Legend
  • 397 Views
  • 1 replies
  • 0 likes
  • album
    heart
    like
    liked
    liking
    tracks
  • 397 Views
  • 1 replies
  • 0 likes

Superuser Contribution [All Platforms] Playlist Organising

Hi, I think adding the option to for people to place playlists into a folder type thing would allow people to have an easier way to keep songs, playlists etc., in one area. For example, some people like myself would listen to songs in 2018 and have p...

  • Visitor
  • Hi, I think adding the option to for people to place playlists into a folder type thing would allow people to have an easier way to keep songs, playlists etc., in one area. For example, some people l...
  • Xenia
  • Moderator
  • 327 Views
  • 2 replies
  • 0 likes
  • All Platforms
  • 327 Views
  • 2 replies
  • 0 likes