Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Hello, premium status was taken away after the fee was stopped. I bought Spotify Premium again, but

Hello, premium status was taken away after the fee was stopped. I bought Spotify Premium again, but

Hello, premium status was taken away after the fee was stopped. 

I bought Spotify Premium again, but after logging into my account, most of the playlists are gone from my library and I can't find them or restore them ( using the ways given on the website):(

Is there any chance to return the lost Playlists?

Plan

Premium

Country

Poland

Device

Xiaomi Mi 11 Lite

Operating System

Android 

 

My Question or Issue

Hello, premium status was taken away after the fee was stopped. 

I bought Spotify Premium again, but after logging into my account, most of the playlists are gone from my library and I can't find them or restore them ( using the ways given on the website):(

Is there any chance to return the lost Playlists?

Reply
1 Reply

Hey @Kateryna_Overchenko1,

 

Thanks for posting in the Community.

 

It is possible that you've activated the new subscription on a different account. Here is how to check if that is the case.

 

Let us know how that went.

 

Cheers!

DianModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

Suggested posts