How to remove all offline devices?

[Ivaylo1]

Hello.
I can't download playlists offline. I'm getting an error message "Device limit reached. Remove all downloads from another devices to listen offline with this one". This one is my primary device. I went through all of my other devices (phones/tablets/etc) and deleted all offline music (if there was any). I even used the option on the website to logout me from all devices and then and then I checked manually and made sure I was logged out everywhere.
I read that before there was an option to delete all offline devices from my account on the website, but this option is no longer available. How can I delete them and download the music to my phone, because I have to travel in roaming.
Plan: premium. Device: iOS.
Thank you.

[Siriscorp]

I contacted the customer service via the chat feature and they manually helped remove the downloads from my old device that was broken. Wish Spotify can allow users to control this on their own.

[HelloEveryOne2]

hello support.. i have same problem... i have been factory reset my watch 3 times and now i cant download my playlist for ... can you help me 

[Radime6666]

I recently had to acquire new devices but it doesn't allow me to download because it says that the number of devices was exceeded but the previous ones no longer belong to me, how can I solve it?

[#5]

I recently factory reset my phone and re installed spotify and when I try to download a Playlist a message saying "Your out of offline devices. Free up a spot in setting by disabling offline listening or removing all download from another device" but on my tablet and other phone I can still download I have tried logging out all devices via the website but nothing has worked yet

[__dammit__]

Same here, any chance you’re on the ios18 dev preview? 

[#7]

error message in spotify on my new iphone indicating i reached device limit. how can i deregister a lost phone

[Gamesforlife903]

I previously logged into a borrowed pc and downloaded my songs to it. But when I gave it back, I forgot to remove downloads, and now I'm at the limit for the amount of devices to download songs to. How can I remotely delete all my downloads across all devices?

[Ivarvandersmaal]

Im having the same issue!!

[#10]

I can no longer download music for offline listening. I had to factory reset my device a couple times. How can I remove downloads from a device I no longer have access too

[sisi4ki]

After resetting the phone to factory settings, the same problem appeared. I'm planning to cancel my Spotify subscription.

[dcearbhaillx]

How can you see a list of all devices that downloaded content?

I have recently switched phones, wondering if my old device has "downloaded" content?

[Nathhodges]

I am trying to download songs onto a new device but Spotify is telling me I have reached the limit of devices that have downloads on them.
I no longer have my old phone that had downloaded songs on it and I am wondering how I remove this device from my account or show Spotify that it no longer has my account loaded on that phone.

[aiwillprevail]

Hi,

I upgraded my phone and trying to download offline songs to my new phone but it says "You're out of offline devices" but I am not able to remove my old phone as it has already been factory reset. Also unable to find any "Devices" setting on spotify web/mobile that I can remove the old device from. How do I remove the old device from my account?

[Hayds123]

Recently I've had to change between devices to get my phone fixed, but with that, I now have more than actual devices 'downloading' and using offline. I can't seem to clear out the devices so I need some help doing so.

[MarjanOzakat]

Hey guys, I had the same problem and found a solution. I don’t know if this will work for you but try turning off offline access in the setting of a device you don’t use, that worked for me. 

[Droiddream]

This is stupid you can't manage or control devices. And we're not asking to be from the app which takes lets say more dev time and alognment but put it on Web! Why does it have so complicated ... or maybe purposly not allowing it.

[embers1973]

i have too many devices so cant download, my family use the spotify but i want to remove my old phone from it

[luc_bueno138]

Hi! 

I’m also having this problem - can’t find a solution. Only have 2 active decides at the moment, my phone and my watch and I can’t download on my watch… sos 

[Luke1526]

I dont have access to my other devices and would like every device to be removed please.

[zacte]

Reading this thread, looks like I made a mistake buying a new watch and phone together? Now I can't download music on either, not sure why I'd continue using Spotify if I can't use one of my most used premium features 😕 

Wouldn't letting people download just reduce bandwith costs for your servers