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Solved!! Wrapped 2025

Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2025 Wrapped experience here. Please use this thread to let us know how you're finding your 2025 Wrapped, and share your feedback. We’ll be keeping an eye, and reporting...

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XAVIMETAL

Casual Listener

68068 Views

186 replies

10 likes

  • 68068 Views
  • 186 replies
  • 10 likes

Solved!!Superuser Contribution What do the the number and letter next to each track mean in Spotify Mix?

PlanPremium CountryUK DevicePixel 9 Operating SystemAndroid My Question or IssueWhat do the the number and letter next to each track mean in Spotify Mix? Please see the attachment for a screen shot of highlighted letters and numbers.

Newbie

Plan Premium   Country UK    Device Pixel 9   Operating System Android   My Question or Issue What do the the number and letter next to each track mean in Spotif...

Yordan

Moderator

1743 Views

1 replies

0 likes

  • 1743 Views
  • 1 replies
  • 0 likes

Solved!! Offline play

So guys... How do I download my music so it plays offline? I had the download feature when I logged into my windows computer but on both my phone and Chromebook there was no option to download my playlist.

Newbie

So guys... How do I download my music so it plays offline? I had the download feature when I logged into my windows computer but on both my phone and Chromebook there was no option to download my pla...

tunedIN

Rising Star 3

1050 Views

1 replies

0 likes

  • 1050 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playlist disappeared

i have a couple of playlists on my Spotify premium account . I was recently looking for one that I am completely sure I had as it had over 100 songs but I cannot find it on my list at all even though I am online and not offline . What shall I do is t...

Casual Listener

i have a couple of playlists on my Spotify premium account . I was recently looking for one that I am completely sure I had as it had over 100  songs but I cannot find it on my list at all even ...

Billy-J

Spotify Star

360 Views

3 replies

0 likes

  • 360 Views
  • 3 replies
  • 0 likes

Audiobooks and Downloading

Hi Everyone, I have a Premium account and enjoy audiobooks. We only have a 15 hour limit per month. Does this limit still exist if we have downloaded to book? Thanks.

Visitor

Hi Everyone,   I have a Premium account and enjoy audiobooks. We only have a 15 hour limit per month. Does this limit still exist if we have downloaded to book?   Thanks.

Billy-J

Spotify Star

233 Views

1 replies

0 likes

  • 233 Views
  • 1 replies
  • 0 likes

Please fix the DJ playing the same songs every day, and don't say its resolved. its been 2 years

look, it has been 2 years now since we have first brought to your attention that the DJ plays the same songs over and over. both on PC and Android. your mods merge the topics discussing this. and the topics get marked as resolved. but they aren't res...

Music Fan

look, it has been 2 years now since we have first brought to your attention  that the DJ plays the same songs over and over. both on PC and Android.   your mods merge the topics discussin...

279 Views

0 replies

0 likes

  • 279 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't hear anything in Jam session

i cannot hear anything whenever i join my friends spotify jam, why is that?

Visitor

i cannot hear anything whenever i join my friends spotify jam, why is that?  

Eni

Moderator

328 Views

1 replies

0 likes

Thing
  • 328 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Explicit content not playable

PlanPremiumCountryGermanyDevice(Galaxy S24. MacBook)Operating SystemAndroid and MacOs My Question or IssueHello, I am unable to play explicit content. I have checked the option in the settings and verified my age. If I search for an explicit song and...

Casual Listener

Plan Premium Country Germany Device (Galaxy S24. MacBook) Operating System Android and MacOs   My Question or Issue Hello,   I am unable to play explicit content. I have checked...

Vasil

Moderator

572 Views

4 replies

1 likes

Account
  • 572 Views
  • 4 replies
  • 1 likes

Superuser Contribution Transfer playlist for a new family member

PlanFree/PremiumCountryEngland Device(iPhone 13, iPad, MacBook Air)Operating System(MacBook Air Sonoma 14.8.) My Question or IssueMy daughter now has her own account on Spotify family. How does she transfer her playlist from my account to hers? The o...

Visitor

Plan Free/Premium Country England   Device (iPhone 13,  iPad, MacBook Air) Operating System (MacBook Air  Sonoma 14.8.)   My Question or Issue My daughter now has her o...

Yordan

Moderator

305 Views

1 replies

0 likes

Premium
  • 305 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist Order not syncing

Ever since I started using Spotify, I've had a very annoying problem. I created some playlists on my smartphone and made a custom order. When I bought a PS5 and logged into Spotify, I noticed that the order of my songs in my playlists was completely ...

Casual Listener

  Ever since I started using Spotify, I've had a very annoying problem. I created some playlists on my smartphone and made a custom order. When I bought a PS5 and logged into Spotify, I noticed...

Eni

Moderator

304 Views

3 replies

2 likes

  • 304 Views
  • 3 replies
  • 2 likes

What is the "Local Files" on my Playlist?

When I select my library and look at my Playlist, I see a playlist called "Local Files". What are these "Local Files" and where did they come from? Can I add files I have downloaded to this "Local Files" playlist? Are they music files I had on my loc...

Newbie

When I select my library and look at my Playlist, I see a playlist called "Local Files". What are these "Local Files" and where did they come from? Can I add files I have downloaded to this "Local Fi...

Amay

Spotify Star

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Superuser Contribution Historical listening

Hello. I listened to a Christian Playlist a while ago. I did not save it. is there a way to get a history of all the playlists I have ever used from the beginning?

Visitor

Hello. I listened to a Christian Playlist a while ago. I did not save it. is there a way to get a history of all the playlists I have ever used from the beginning?

MihailY

Moderator

204 Views

1 replies

0 likes

  • 204 Views
  • 1 replies
  • 0 likes

Superuser Contribution My downloaded episodes have dissapeared from my library

PlanFree/PremiumCountryAustraliaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy downloaded/saved episodes have dissapeared from my library.

Newbie

Plan Free/Premium Country Australia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My d...

MihailY

Moderator

234 Views

1 replies

0 likes

  • 234 Views
  • 1 replies
  • 0 likes

Superuser Contribution playing liked songs plays a completely different playlist.

playing liked songs plays a completely different playlist, full of songs I've never heard of. In fact, I believe they are Russian songs, but I do not speak russian. I can not play individual songs in my liked songs, and hitting the big play button se...

Visitor

playing liked songs plays a completely different playlist, full of songs I've never heard of. In fact, I believe they are Russian songs, but I do not speak russian. I can not play individual songs in...

Maria

Moderator

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Playlists disappeared

Almost all my personal playlist have disappeared without me or the co-owners doing anything.They were created on my previous free account that got cancelled after not being used 2 weeks ago but all the playlist were co-owned with me or friends.Their ...

Visitor

Almost all my personal playlist have disappeared without me or the co-owners doing anything. They were created on my previous free account that got cancelled after not being used 2 weeks ago but all...

ribezaz

Spotify Star

207 Views

1 replies

1 likes

  • 207 Views
  • 1 replies
  • 1 likes

Playback quality of offline music should follow stream quality settings in online mode

PlanPremiumCountryFinlandDeviceiPhone 15 ProOperating SystemiOS 26 My Question or IssueOffline music is always played at greatest only with the quality it is saved in. Now that there is lossless quality available, which takes a lot of storage space o...

Regular

Plan Premium Country Finland Device iPhone 15 Pro Operating System iOS 26   My Question or Issue Offline music is always played at greatest only with the quality it is saved in. Now th...

jakestyles

Regular

292 Views

1 replies

0 likes

  • 292 Views
  • 1 replies
  • 0 likes

Don't play this artist

Don't play this artist; I clicked on it, and when I canceled it, the song didn't show up for me. I tried it on some songs and found the same problem. I can't listen to them again. These songs do not appear on the phone, but they appear on the compute...

Newbie

  Don't play this artist; I clicked on it, and when I canceled it, the song didn't show up for me. I tried it on some songs and found the same problem. I can't listen to them again.  ...

Amay

Spotify Star

244 Views

1 replies

0 likes

  • 244 Views
  • 1 replies
  • 0 likes

playlist

I made my own two playlists and after some time i lost my first playlist i don't know how and today i lost my main playlist with 80 songs and i am really sad about it

Visitor

I made my own two playlists and after some time i lost my first playlist i don't know how and today i lost my main playlist with 80 songs and i am really sad about it 

tunedIN

Rising Star 3

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

Superuser Contribution all of my playlists just kinda corrupted,other then my liked songs. what do I do??

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Joan

Moderator

129 Views

1 replies

2 likes

  • 129 Views
  • 1 replies
  • 2 likes

Request to Remove Offline Devices from My Spotify Account

Dear Spotify Support Team,I hope you are doing well. I am currently receiving a message that says:“You’re out of offline devices. Free up a spot in Settings by disabling offline access or removing all downloads from another device.” but the issue sti...

Visitor

  Dear Spotify Support Team, I hope you are doing well. I am currently receiving a message that says: “You’re out of offline devices. Free up a spot in Settings by disabling offline access or...

Amay

Spotify Star

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Hi-fi sound better then lossless

Hi I'm Code44. Aka Cody J Orcutt I'm currently testing LDAC sound at 990 kbps at 32 bits/96 kHz all the music I listen to on Spotify and make with my AI x is in that sound. How can we incorporate it to the settings?

Newbie

Hi I'm Code44. Aka Cody J Orcutt I'm currently testing LDAC sound at 990 kbps at 32 bits/96 kHz all the music I listen to on Spotify and make with my AI x is in that sound. How can we incorporate it ...

872 Views

0 replies

0 likes

  • 872 Views
  • 0 replies
  • 0 likes