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Please see below the current ongoing issues which are under investigation.

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Forum Posts

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

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  • Spotify Star
  • Spotify Star
  • R_Rauli
  • Newbie
  • 258288 Views
  • 87 replies
  • 87 likes
  • 258288 Views
  • 87 replies
  • 87 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

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  • Spotify Star
  • Spotify Star
  • Uthegen
  • Regular
  • 119180 Views
  • 216 replies
  • 43 likes
  • 119180 Views
  • 216 replies
  • 43 likes

Superuser Contribution Spotify won't let me move this song up on my playlist

I'm trying to move this track up to a different spot on one of my playlists on Spotify, but every time I clicking the save button, the thing moves the song back to the bottom like I never even changed it. And it's not just one playlist, for some reas...

  • Newbie
  • I'm trying to move this track up to a different spot on one of my playlists on Spotify, but every time I clicking the save button, the thing moves the song back to the bottom like I never even change...
  • Novy
  • Moderator
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Google Assistant devices re-direct to random albums with similar names

Plan Premium Country UK Device Google Home Mini Operating System My Question or IssueWhen searching for personalized playlists, Google Assistant devices re-direct to random albums with similar names.I've got a routine within the Google Home app to “s...

  • Casual Listener
  • Plan Premium Country UK Device Google Home Mini Operating System     My Question or Issue When searching for personalized playlists, Google Assistant devices re-direct to...
  • Dfagan1036
  • Casual Listener
  • 21884 Views
  • 177 replies
  • 14 likes
  • 21884 Views
  • 177 replies
  • 14 likes

Solved!!Superuser Contribution How to reset songs that I like

PlanPremiumCountryItaly Device Samsung Galaxy S10Operating System Android My Question or IssueI would like to delete all the songs that are in the playlist: Songs you like; It's possible to do it? I have over 900 of them and I don't want to eliminate...

  • Casual Listener
  • Plan Premium Country Italy  Device  Samsung Galaxy S10 Operating System  Android    My Question or Issue I would like to delete all the songs that are in the playli...
  • Spuddys
  • Visitor
  • 34175 Views
  • 13 replies
  • 0 likes
  • 34175 Views
  • 13 replies
  • 0 likes

Songs dissappeared from playlist, and official compilation

I recently went to play the soundtrack of Waitress from the broadway cast, only to discover that 9 of the songs are not appearing in either my personal playlist, or the official compilation. The songs are still avaliable to play on spotify, and they ...

  • Newbie
  • I recently went to play the soundtrack of Waitress from the broadway cast, only to discover that 9 of the songs are not appearing in either my personal playlist, or the official compilation. The song...
  • MateusM
  • Spotify Star
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to remove playlists from library

I want to remove 99% of the playlists in my library as I've logged into my account again. Is there a way I can wipe my library, and start again without having to create a new account?

  • Visitor
  • I want to remove 99% of the playlists in my library as I've logged into my account again. Is there a way I can wipe my library, and start again without having to create a new account?
  • 31zyiwitj7gjlixqu5e6
  • Visitor
  • 8478 Views
  • 4 replies
  • 0 likes
  • 8478 Views
  • 4 replies
  • 0 likes

Superuser Contribution [Mobile][Playlists] Pin playlists

I’d like to be able to pin my favorite or go to playlists/podcasts without having to sort through the pool to find them.

  • Visitor
  • I’d like to be able to pin my favorite or go to playlists/podcasts without having to sort through the pool to find them.
  • NelyS
  • Visitor
  • 2137 Views
  • 2 replies
  • 0 likes
  • Mobile
    Playlists
  • 2137 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Library search doesn't work inside all playlists but more randomly

PlanPremiumCountry Device(iPhone)Operating System(iOS latest and Windows 10) My Question or IssueHi thereWhen I search my playlists for e.g the word "foolin" I only get some results. Some songs inside playlists that start with "foolin" are not shown....

  • Casual Listener
  • Plan Premium Country   Device (iPhone) Operating System (iOS latest and Windows 10)   My Question or Issue Hi there When I search my playlists for e.g the word "foolin" I only ...
  • Username128
  • Visitor
  • 6443 Views
  • 9 replies
  • 1 likes
  • 6443 Views
  • 9 replies
  • 1 likes

Superuser Contribution Error when I try to report a Podcast

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueWhen I try to report a podcast using my Spotify desktop app I start to fill out the report form but get the following error with the URL: "This type of URI is not supported." ...

  • Casual Listener
  • Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue When I try to report a podcast using my Spotify desktop app I start to fill out the report form but...
  • Rufaimaille
  • Visitor
  • 1508 Views
  • 16 replies
  • 3 likes
  • podcast
    Podcast Issues
    report
    reporting
  • 1508 Views
  • 16 replies
  • 3 likes

Superuser Contribution Most of Playlist has been deleted

Almost all the songs on one of my playlists just disappeared, and I am very upset about it because they were songs in a language I don't speak, so I can't possibly remember the names of them. I read a lot of posts about a "hide unplayable songs" sett...

  • Casual Listener
  • Almost all the songs on one of my playlists just disappeared, and I am very upset about it because they were songs in a language I don't speak, so I can't possibly remember the names of them. I read ...
  • Eni
  • Moderator
  • 187 Views
  • 3 replies
  • 0 likes
  • 187 Views
  • 3 replies
  • 0 likes

Superuser Contribution No longer see my top songs or artist of the month on my profile

Plan - Premium Country - Australia Device - Macbook air My Question or IssueI can no longer view my top songs of the month or top artists of the month on my profile, these were the items that were available only for my viewing and i think since the n...

  • Visitor
  • Plan - Premium   Country - Australia    Device - Macbook air   My Question or Issue I can no longer view my top songs of the month or top artists of the month on my profile...
  • chingmu
  • Visitor
  • 32920 Views
  • 77 replies
  • 31 likes
  • 32920 Views
  • 77 replies
  • 31 likes

Superuser Contribution Local songs cannot be added to playlists or played from the Liked Songs

PlanFreeDeviceSamsung Galaxy M51Operating SystemAndroid 12Spotify Version9.0.26.632 My Question or IssueWhen I opened my playlists, I noticed that certain songs were immediately removed from them. After a brief inspection, I realized that these songs...

  • Regular
  • Plan Free Device Samsung Galaxy M51 Operating System Android 12 Spotify Version 9.0.26.632   My Question or Issue When I opened my playlists, I noticed that certain songs were immediat...
  • Rndmann
  • Regular
  • 517 Views
  • 7 replies
  • 0 likes
  • 517 Views
  • 7 replies
  • 0 likes

Superuser Contribution Podcasts are not available in Moldova

Hello, I am using Spotify Premium Duo from the Republic of Moldova and the podcast section is not available in my country. I reached the Spotify support team and they told me that this might be because of my location. Well, this is not an acceptable ...

  • Visitor
  • Hello,   I am using Spotify Premium Duo from the Republic of Moldova and the podcast section is not available in my country.    I reached the Spotify support team and they told...
  • Ivan120
  • Visitor
  • 3705 Views
  • 17 replies
  • 24 likes
  • All Platforms
    Podcasts
  • 3705 Views
  • 17 replies
  • 24 likes

Solved!!Superuser Contribution Release Radar Doesn't Update on Devices

PlanPremiumCountryUSA Device(iPhone 12, Macbook Pro 2021)Operating System(Mac OS, iOS) My Question or IssueHi, release radar isn't updating on my apps (either phone or laptop). I've deleted the app on both devices and reinstalled. No change. Logged o...

  • Newbie
  • Plan Premium Country USA   Device (iPhone 12, Macbook Pro 2021) Operating System (Mac OS, iOS)   My Question or Issue Hi, release radar isn't updating on my apps (either phone or...
  • throwhands
  • Regular
  • 14134 Views
  • 66 replies
  • 7 likes
  • 14134 Views
  • 66 replies
  • 7 likes

Solved!!Superuser Contribution missing features premium

So I recently upgraded to premium and lost a feature I really enjoyed using. it is the mood / genre filter in liked songs and it disappearing is a huge loss for me. and the DJ feature premium promised isn't there either. Yes even with smart shuffle o...

  • Newbie
  • So I recently upgraded to premium and lost a feature I really enjoyed using. it is the mood / genre filter in liked songs and it disappearing is a huge loss for me. and the DJ feature premium promise...
  • Vasil
  • Moderator
  • 122 Views
  • 1 replies
  • 0 likes
  • 122 Views
  • 1 replies
  • 0 likes

liked songs

i accidentally unlinked my ps5 spotify account and i luckily i was able to login but when i went to your library all my songs were gone.

  • Newbie
  • i accidentally unlinked my ps5 spotify account and i luckily i was able to login but when i went to your library all my songs were gone.   
  • osornios
  • Spotify Star
  • 117 Views
  • 1 replies
  • 0 likes
  • 117 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast is marked as played as soon as I hit play

PlanPremiumCountrySwitzerlandDeviceiPhone 15 proOperating SystemiOS 17.5.1 My Question or IssueHi guys I‘ve been having this problem for a while now. When I hit play on a podcast that I saved in my library (my episodes), it will instantly be marked a...

  • Casual Listener
  • Plan Premium Country Switzerland Device iPhone 15 pro Operating System iOS 17.5.1   My Question or Issue Hi guys   I‘ve been having this problem for a while now. When I hit play...
  • Ivelina
  • Moderator
  • 5338 Views
  • 24 replies
  • 2 likes
  • 5338 Views
  • 24 replies
  • 2 likes

Superuser Contribution Error: "Spotify can't play this right now. If you have the file on your computer you can import it."

PlanPremiumCountryUKDevicePCOperating SystemWindows 10My Question or Issue Hi,When I try to play any track in the app in my PC windows 10, I'm getting the following error: "Spotify can't play this right now. If you have the file on your computer you ...

  • Newbie
  • Plan Premium Country UK Device PC Operating System Windows 10 My Question or Issue   Hi, When I try to play any track in the app in my PC windows 10, I'm getting the following error: ...
  • muffir
  • Casual Listener
  • 4847 Views
  • 10 replies
  • 1 likes
  • 4847 Views
  • 10 replies
  • 1 likes

Superuser Contribution Liked Songs Playlist Missing All Recent Adds!

Plan: Premium DuoCountry: Canada My Question or Issue: Today when clicking on my Liked Songs playlist, everything added since July 2024 is gone!

  • Visitor
  • Plan: Premium Duo Country: Canada   My Question or Issue: Today when clicking on my Liked Songs playlist, everything added since July 2024 is gone!  
  • Ivelina
  • Moderator
  • 132 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 132 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked songs on PS5 not playing or shuffling at all

PlanPremiumCountryU.S.ADevicePS5Operating System My Question or IssueHey guys, I've noticed this issue over the last two or so weeks now where when i go to listen to a song on my liked songs, it completely doesn't play it and says that it has problem...

  • Casual Listener
  • Plan Premium Country U.S.A Device PS5 Operating System     My Question or Issue Hey guys, I've noticed this issue over the last two or so weeks now where when i go to listen to a...
  • Ivelina
  • Moderator
  • 375 Views
  • 7 replies
  • 0 likes
  • 375 Views
  • 7 replies
  • 0 likes

Superuser Contribution Playlist “For You”

PlanPremiumCountryBelgiumDeviceIPhone 13, Macbook Pro, iPad Pro, Lenovo Laptop …Operating SystemiOS & iPad OS 18.3, MacOS, Windows 11 My Question or IssueSince a few days all the playlist “For You” (Daily Mixes, Rock-Mix, Chill-Mix, …) are acting wei...

  • Casual Listener
  • Plan Premium Country Belgium Device IPhone 13, Macbook Pro, iPad Pro, Lenovo Laptop … Operating System iOS & iPad OS 18.3, MacOS, Windows 11   My Question or Issue Since a few days...
  • boazkeecherils
  • Newbie
  • 349 Views
  • 3 replies
  • 1 likes
  • 349 Views
  • 3 replies
  • 1 likes