Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

303035 Views

96 replies

91 likes

  • 303035 Views
  • 96 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Uthegen

Regular

167409 Views

242 replies

44 likes

  • 167409 Views
  • 242 replies
  • 44 likes

Help - Share playlists

How do i share my playlists on here? Can anyone help?

Casual Listener

How do i share my playlists on here? Can anyone help?

HaV0cT3ch

Casual Listener

265 Views

2 replies

0 likes

  • 265 Views
  • 2 replies
  • 0 likes

Help understanding the new MIX feature

PlanPremiumCountryUKDevicemostly iPhone o/s but also PC My Question or Issue Enjoying the new mix facility in playlists, but can’t find a great deal of detailed guidance on the web to support using it. It seems a bit random as to what features/option...

Casual Listener

Plan Premium Country UK Device mostly iPhone o/s but also PC   My Question or Issue   Enjoying the new mix facility in playlists, but can’t find a great deal of detailed guidance o...

ribezaz

Spotify Star

11367 Views

1 replies

1 likes

  • 11367 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution (Already released) upcoming albums cannot be removed from the library

PlanFreeCountryItalyDevicePC, Web clientOperating SystemWindows 10 (latest), using the latest stable version of the Chrome browser.My Question or IssuePlease read carefully. The issues seems to be persistent (at least on the web client, and probably ...

Casual Listener

Plan Free Country Italy Device PC, Web client Operating System Windows 10 (latest), using the latest stable version of the Chrome browser. My Question or Issue Please rea...

Novy

Moderator

240 Views

3 replies

0 likes

  • 240 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Cant play certain playlist

PlanPremiumCountry DeviceAndroid phone and desktopOperating SystemWindows 11 My Question or IssueMy spotify wont play one specific playlist unless I spam click the playlist icon and even then it only plays the same queue of songs.

Regular

Plan Premium Country   Device Android phone and desktop Operating System Windows 11   My Question or Issue My spotify wont play one specific playlist unless I spam click the playl...

Maria

Moderator

1188 Views

8 replies

1 likes

  • 1188 Views
  • 8 replies
  • 1 likes

Superuser Contribution downloads

Where can I find my downloaded music files?

Visitor

Where can I find my downloaded music files?

Dessi

Moderator

305 Views

1 replies

0 likes

  • 305 Views
  • 1 replies
  • 0 likes

Library disappeared and not deleted in recovery option!

My library is gone, and when j go to recover it, it says it was not deleted. And i cant seem to recover any library data any other way. 8 years of music. Podcasts everything gone. please help! PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook...

Visitor

My library is gone, and when j go to recover it, it says it was not deleted. And i cant seem to recover any library data any other way. 8 years of music. Podcasts everything gone.    plea...

MateusM

Spotify Star

106 Views

1 replies

0 likes

  • 106 Views
  • 1 replies
  • 0 likes

No way to make Local files visible after Windows reinstall

PlanPremium DevicePC Operating SystemWindows 10 My Question or Issue Initial setup (before reinstalling windows): - Local Files using "Music Library" toggled but I changed the path of "Music Library" to a location on another drive letter (so C:\Music...

Newbie

Plan Premium   Device PC   Operating System Windows 10   My Question or Issue   ℹ️Initial setup (before reinstalling windows):   - Local Files using "Music Libra...

136 Views

0 replies

0 likes

local files
Windows
  • 136 Views
  • 0 replies
  • 0 likes

Superuser Contribution Import Music Feature

PlanPremium DuoCountrySouth AfricaDeviceSamsung Galaxy A06Operating SystemAndroid 15 My Question or IssueI really feel like there should be an option to undo a music import from a different streaming service, it has messed up the order of my liked so...

Casual Listener

Plan Premium Duo Country South Africa Device Samsung Galaxy A06 Operating System Android 15   My Question or Issue I really feel like there should be an option to undo a music import ...

Ivelina

Moderator

148 Views

1 replies

0 likes

  • 148 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists have disappeared from Library

PlanPremiumCountryUnited States DeviceiPhone 15, MacBook Air My Question or Issue Hi! A few weeks ago I noticed all of my playlists had been removed from the Your Library tab. When I go to my profile, playlists I have made before are still there, but...

Casual Listener

Plan Premium Country United States  Device iPhone 15, MacBook Air    My Question or Issue   Hi! A few weeks ago I noticed all of my playlists had been removed from the Yo...

Vasil

Moderator

197 Views

5 replies

0 likes

  • 197 Views
  • 5 replies
  • 0 likes

When you have a collaboration playlist with other people...

A friend and I have a rather large collaboration playlist and sometimes we will come across a song that we didn't realize the other person added a song to it already and it doesn't show on my side that it is there already, so it gets added twice!

Newbie

A friend and I have a rather large collaboration playlist and sometimes we will come across a song that we didn't realize the other person added a song to it already and it doesn't show on my side th...

AdamDamon

Spotify Star

159 Views

1 replies

0 likes

  • 159 Views
  • 1 replies
  • 0 likes

Discover Weekly has become unusable

I'm a premium subscriber and have enjoyed Discovery Weekly for the last decade as a way to, well, discover new music and artists. With the June 2025 Discover Weekly update (https://newsroom.spotify.com/2025-06-30/discover-weekly-turns-10-celebrating-...

Newbie

I'm a premium subscriber and have enjoyed Discovery Weekly for the last decade as a way to, well, discover new music and artists.   With the June 2025 Discover Weekly update (https://newsroom....

MateusM

Spotify Star

373 Views

1 replies

1 likes

  • 373 Views
  • 1 replies
  • 1 likes

Superuser Contribution How to clean up "Your Episodes"

PlanPremiumCountryUSADeviceSamsung Galaxy S22 UltraOperating SystemAndroid 15 My Question or IssueI recently discovered that my "Your Episodes" playlist is full at 7,433 episodes because episodes have been automatically getting added and downloaded w...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S22 Ultra Operating System Android 15   My Question or Issue I recently discovered that my "Your Episodes" playlist is full at 7,433 epis...

dhpatterson19

Casual Listener

955 Views

4 replies

1 likes

  • 955 Views
  • 4 replies
  • 1 likes

Superuser Contribution How long does it take for your taste profile to reset if the music you regulary play changes?

PlanPremiumCountryUSAMy Question or IssueI use Spotify for two primary purposes: listening to film scores and other instrumental music for background noise while I'm at work, and listening to my preferred music styles when I'm not at work. The two st...

Newbie

Plan Premium Country USA My Question or Issue I use Spotify for two primary purposes: listening to film scores and other instrumental music for background noise while I'm at work, and listening ...

Ivelina

Moderator

301 Views

1 replies

0 likes

  • 301 Views
  • 1 replies
  • 0 likes

Spotify added songs to a list I made

I only want to listen to 2 songs for an audition. Spotify added a bunch of other songs I don't even know. I only want these 2 songs to repeat over and over until I learn them. How do I delete the songs Spotify added?

Newbie

I only want to listen to 2 songs for an audition. Spotify added a bunch of other songs I don't even know. I only want these 2 songs to repeat over and over until I learn them. How do I delete the son...

Johnlee-7

Newbie

771 Views

1 replies

0 likes

  • 771 Views
  • 1 replies
  • 0 likes

Superuser Contribution Same title again and again and....

I have the same song in the queue more than 10 times. If I want to delete one of these tracks, all the other tracks are also deleted. The only option is that I keep playing the track and then delete the other tracks while playing the current track. I...

Music Fan

I have the same song in the queue more than 10 times. If I want to delete one of these tracks, all the other tracks are also deleted. The only option is that I keep playing the track and then delete ...

MihailY

Moderator

1044 Views

8 replies

0 likes

  • 1044 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Music Blend only showing one Icon (Web Player)

Hello.I have a shared mix/blend on spotify with another person.Usually the pictures/names of the people on the side of the songs are next to each other. ( As in, both of you listened to that song and only a couple of them are displayed with only one ...

Casual Listener

Hello. I have a shared mix/blend on spotify with another person. Usually the pictures/names of the people on the side of the songs are next to each other. ( As in, both of you listened to that song...

trixielove7

Newbie

1865 Views

13 replies

0 likes

  • 1865 Views
  • 13 replies
  • 0 likes

Superuser Contribution Music Blend only showing one Icon

PlanFreeCountryUSADeviceGalaxy S23 UltraOperating SystemSamsung My Question or IssueWhen I look at a blend I share with friends it will only show me one icon per song. Previously it would show me if the song came from multiple people by showing the o...

Regular

Plan Free Country USA Device Galaxy S23 Ultra Operating System Samsung   My Question or Issue When I look at a blend I share with friends it will only show me one icon per song. Previo...

jsjs13

Newbie

1631 Views

8 replies

0 likes

  • 1631 Views
  • 8 replies
  • 0 likes

Superuser Contribution Mix rollout

Plan PremiumCountry India DeviceiPhone 16, MacbookOperating SystemiOS 18.6.1 My Question or IssueI am eagerly waiting for the release of the Mix feature which will allow transitions/ DJ type capability. I dont see it rollout to my account. Is there a...

Regular

  Plan Premium Country India   Device iPhone 16, Macbook Operating System iOS 18.6.1   My Question or Issue I am eagerly waiting for the release of the Mix feature w...

Soleone

Casual Listener

24899 Views

50 replies

6 likes

  • 24899 Views
  • 50 replies
  • 6 likes

New Spotify App only showing "recently played" if it was liked or in a playlist

PlanPremiumCountryAustralia DeviceSamsung S21 FE My Question or IssueOn my old phone, spotify (before it updated) had a section for all recently played tracks. For example, if Spotify had recommended you a song on smart shuffle, and you didn't save i...

Casual Listener

Plan Premium Country Australia   Device Samsung S21 FE   My Question or Issue On my old phone, spotify (before it updated) had a section for all recently played tracks. For example...

Billy-J

Spotify Star

675 Views

3 replies

0 likes

recent
  • 675 Views
  • 3 replies
  • 0 likes