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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

soywhiteeagle

Newbie

305297 Views

97 replies

92 likes

  • 305297 Views
  • 97 replies
  • 92 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Uthegen

Regular

173212 Views

242 replies

44 likes

  • 173212 Views
  • 242 replies
  • 44 likes

Superuser Contribution Playlistcovers in Spotify

PlanPremiumCountryNetherlandsDevice(iPhone 17, Samsung Galaxy Tab A9 (both IOS and Android) and WindowsOperating System(iOS 18.6.2, Android 15, Windows 11,etc.) My Question or IssueHi all, I have a question about loading coverart in Spotify. I have m...

Regular

Plan Premium Country Netherlands Device (iPhone 17, Samsung Galaxy Tab A9 (both IOS and Android) and Windows Operating System (iOS 18.6.2, Android 15, Windows 11,etc.)   My Question or ...

Ivelina

Moderator

292 Views

9 replies

0 likes

  • 292 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Playlist will not delete. At all.

PlanFreeCountryThe U.S. of ADeviceBoth iPhone and WindowsOperating SystemiOS 26, Windows 11 22H2 My Question or IssueI cannot delete a playlist. When trying, it displays an error message. This happens on an iPhone, the web app, and the laptop app.

Gig Goer

Plan Free Country The U.S. of A Device Both iPhone and Windows Operating System iOS 26, Windows 11 22H2   My Question or Issue I cannot delete a playlist. When trying, it displays an e...

blueberrystrudel

Gig Goer

440 Views

6 replies

0 likes

  • 440 Views
  • 6 replies
  • 0 likes

Superuser Contribution Podcast video streaming issues

PlanFreeCountryAustriaDevicePC, Galaxy Tab S9Operating SystemWindows 11, Fedora, Android My Question or IssueSince today, I've been experiencing video freezing randomly on PC (no matter the OS) and dropping in quality (looks like probably lowest) ran...

Regular

Plan Free Country Austria Device PC, Galaxy Tab S9 Operating System Windows 11, Fedora, Android   My Question or Issue Since today, I've been experiencing video freezing randomly on PC...

nr4894

Regular

196 Views

2 replies

0 likes

Freezing
podcast
video
  • 196 Views
  • 2 replies
  • 0 likes

Superuser Contribution Re: "Song already in playlist" not appear

Good day, whenever i try to add a song in my favorites it states that it already exists yet i cannot find it neither in the searchbar

Visitor

Good day, whenever i try to add a song in my favorites it states that it already exists yet i cannot find it neither in the searchbar

OscarDC

Moderator

102 Views

1 replies

0 likes

  • 102 Views
  • 1 replies
  • 0 likes

The “what’s new” tab hasn’t worked in weeks.

PlanPremiumCountryUSADeviceiPhone SE 2022Operating SystemiOS 18.3 My Question or IssueAll I get is a message saying “something went wrong have another go?”

Newbie

Plan Premium Country USA Device iPhone SE 2022 Operating System iOS 18.3   My Question or Issue All I get is a message saying “something went wrong have another go?”

MateusM

Spotify Star

105 Views

1 replies

0 likes

  • 105 Views
  • 1 replies
  • 0 likes

Superuser Contribution S4A iPhone app - no longer have the ability to view Releases by custom date range?

It was never available in the web version, but after the recent...whatever...has been going on in the background for the last week, I noticed that you can no longer run a custom date range for Releases. The only options available are the standard 24-...

Regular

It was never available in the web version, but after the recent...whatever...has been going on in the background for the last week, I noticed that you can no longer run a custom date range for Releas...

rlproductions

Regular

206 Views

4 replies

0 likes

S4A
  • 206 Views
  • 4 replies
  • 0 likes

Superuser Contribution Unable to Remove Discontinued Podcasts from Library

PlanFree/PremiumCountryUSADeviceGalaxy Note 20 Ultra 5GOperating SystemAndroid 13My Question or IssueThere are some Podcasts which have been discontinued from the app, but I am unable to remove, or even unpin, them from my library.

Visitor

Plan Free/Premium Country USA Device Galaxy Note 20 Ultra 5G Operating System Android 13 My Question or Issue There are some Podcasts which have been discontinued from the app, but I am unab...

Maria

Moderator

472 Views

3 replies

0 likes

  • 472 Views
  • 3 replies
  • 0 likes

Superuser Contribution Migrating to a new device and having to manually sync what I selected for offline use

PlanPremiumCountryUSADevicePixel 10 Pro XLOperating SystemAndroid My Question or IssueI'm migrating to a new phone, and I have many offline playlists on my old phone. I know I can't transfer the offline files, but can the Spotify app re-download the ...

Newbie

Plan Premium Country USA Device Pixel 10 Pro XL Operating System Android   My Question or Issue I'm migrating to a new phone, and I have many offline playlists on my old phone. I know ...

Vasil

Moderator

153 Views

1 replies

0 likes

Account
Premium
  • 153 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot add songs to playlists

PlanPremium Family PlanCountryUSAOperating System(Windows 11) My Question or IssueClicking plus icon next to song will show checked but it will not add to liked songs playlist. Attempting to add it to any other playlist will also not work. To note, m...

Casual Listener

  Plan Premium Family Plan Country USA Operating System (Windows 11)   My Question or Issue Clicking plus icon next to song will show checked but it will not add to liked songs pla...

Eni

Moderator

296 Views

3 replies

0 likes

  • 296 Views
  • 3 replies
  • 0 likes

Superuser Contribution Opening a playlist, album, etc. intermittently starts playing it

PlanPremiumCountryUKDeviceMultiple (Win11 laptop webplayer and desktop app & Galaxy S21)My Question or IssueIn the last few days, when I click on a playlist, album, etc. in order to open and view it, it will sometimes start playing it, interrupting a...

Casual Listener

Plan Premium Country UK Device Multiple (Win11 laptop webplayer and desktop app & Galaxy S21) My Question or Issue In the last few days, when I click on a playlist, album, etc. in order to...

MihailY

Moderator

131 Views

3 replies

0 likes

  • 131 Views
  • 3 replies
  • 0 likes

Superuser Contribution Issues adding a Smart Shuffle suggestion to the current playlist

First my apologies if I selected the wrong help-section, but I could not find one for playlists and since my spotify app runs on a windows desktop this was the closest one I could find.The issue: For my playlists I often have Smart Shuffle turned on ...

Regular

First my apologies if I selected the wrong help-section, but I could not find one for playlists and since my spotify app runs on a windows desktop this was the closest one I could find. The issue:...

MihailY

Moderator

585 Views

6 replies

0 likes

playlist
  • 585 Views
  • 6 replies
  • 0 likes

Please add a thumbs down option

My browser or iphone app doesn't have a thumbs down or minus option. Please add one. I'm tired of skipping the same tired/over-rated tracks.

Visitor

My browser or iphone app doesn't have a thumbs down or minus option. Please add one. I'm tired of skipping the same tired/over-rated tracks.

MateusM

Spotify Star

116 Views

1 replies

1 likes

  • 116 Views
  • 1 replies
  • 1 likes

Playlist followers broken again please fix !!

This was a issue a couple months ago and I'm noticing it happening again. My playlists haven't gone up in a couple days. In fact, they do go up then go down the next day/in a couple hours. Any one else have this bug? I've noticed less listening acros...

Gig Goer

This was a issue a couple months ago and I'm noticing it happening again. My playlists haven't gone up in a couple days. In fact, they do go up then go down the next day/in a couple hours. Any one el...

125 Views

0 replies

0 likes

  • 125 Views
  • 0 replies
  • 0 likes

Superuser Contribution Make all playlists private, GDPR!

What the F, why are my playlists public all of a sudden, and why is there NO FEATURE to make them private!? This is against the biggest of EU laws!!!

Newbie

What the F, why are my playlists public all of a sudden, and why is there NO FEATURE to make them private!?   This is against the biggest of EU laws!!!

Joan

Moderator

174 Views

1 replies

0 likes

  • 174 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS] Episode disappears from Your episodes > Downloaded as soon as I hit play

Plan - PremiumCountry - EstoniaDevice - Phone 11 ProOperating System - 18.6.2 My Question or IssueThis has been happening regularly for a few months already.For context: I regularly check New Episodes for episodes I want to listen to and download the...

Regular

Plan - Premium Country - Estonia Device - Phone 11 Pro Operating System -  18.6.2   My Question or Issue This has been happening regularly for a few months already. Fo...

Katiq

Regular

239 Views

4 replies

0 likes

disappear
Downloaded Podcasts
  • 239 Views
  • 4 replies
  • 0 likes

Transitions don't play correctly

When using the new "Mix" feature transitions, on android, the transitions don't okay correctly when starting a Playlist. I have to start it over, and they all play correctly on the second play.

Casual Listener

When using the new "Mix" feature transitions, on android, the transitions don't okay correctly when starting a Playlist. I have to start it over, and they all play correctly on the second play. ...

jc1102

Casual Listener

3457 Views

21 replies

10 likes

  • 3457 Views
  • 21 replies
  • 10 likes

Superuser Contribution don't create new playlist

When I find 1 song and save it, I don't want a new playlist created based on that song, thereby deleting all my other songs on the playlist.

Casual Listener

When I find 1 song and save it, I don't want a new playlist created based on that song, thereby deleting all my other songs on the playlist.

Yordan

Moderator

191 Views

3 replies

0 likes

  • 191 Views
  • 3 replies
  • 0 likes

Superuser Contribution Queue doesn’t refresh on any device or account

For months I’ve been experiencing a problem with the playback queue. The queue never changes, no matter what I do. Even if I select a new song, album, playlist, or “Liked songs,” the queue remains the same. Details: It happens on all types of content...

Casual Listener

For months I’ve been experiencing a problem with the playback queue. The queue never changes, no matter what I do. Even if I select a new song, album, playlist, or “Liked songs,” the queue remains th...

Bogdan2001

Casual Listener

235 Views

2 replies

0 likes

  • 235 Views
  • 2 replies
  • 0 likes

Help - Share playlists

How do i share my playlists on here? Can anyone help?

Casual Listener

How do i share my playlists on here? Can anyone help?

HaV0cT3ch

Casual Listener

704 Views

2 replies

0 likes

  • 704 Views
  • 2 replies
  • 0 likes

Help understanding the new MIX feature

PlanPremiumCountryUKDevicemostly iPhone o/s but also PC My Question or Issue Enjoying the new mix facility in playlists, but can’t find a great deal of detailed guidance on the web to support using it. It seems a bit random as to what features/option...

Casual Listener

Plan Premium Country UK Device mostly iPhone o/s but also PC   My Question or Issue   Enjoying the new mix facility in playlists, but can’t find a great deal of detailed guidance o...

ribezaz

Spotify Star

15585 Views

3 replies

1 likes

  • 15585 Views
  • 3 replies
  • 1 likes