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Please see below the current ongoing issues which are under investigation.

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Forum Posts

Changing the heart button to a plus

Hey there, We wanted to let you know that our design team is currently testing a new layout for the button responsible for adding items to Your Library and your playlists on iOS. The team is exploring revamping the look and some of the functions of t...

Dian_0-1673963885652.png
  • Moderator
  • Moderator
  • 乃卂乃ㄚ乇匚卄ㄖ0
  • Roadie
  • 10471 Views
  • 149 replies
  • 26 likes
  • 10471 Views
  • 149 replies
  • 26 likes

Feedback on sharing the "Your Top Songs 2022" playlist

Hey there, Thanks for continuing to help us improve the Wrapped experience every year by sharing your valuable feedback. Let's get this thread going by posting your constructive feedback on the sharing of the "Your Top Songs 2022" playlist. This'll d...

  • Moderator
  • Moderator
  • ibuprofen
  • Newbie
  • 18850 Views
  • 76 replies
  • 11 likes
  • 18850 Views
  • 76 replies
  • 11 likes

If your Wrapped is not appearing, check out this thread.

Hey there, We're receiving reports that Wrapped 2022 isn't appearing for some users. This can be due to one of the following reasons: Wrapped is not accessible in all regions due to varying criteria. Not all user accounts are eligible for the Wrapped...

  • Moderator
  • Moderator
  • 12152122834
  • Visitor
  • 40938 Views
  • 490 replies
  • 16 likes
  • 40938 Views
  • 490 replies
  • 16 likes

Your 2022 Wrapped feedback thread

Hey there, Glad to see you here. This means you're about to take your time and post the most valuable content of all - feedback from our users. If your Wrapped is not appearing, check out this thread. For all other feedback, post in the thread here. ...

  • Moderator
  • Moderator
  • elee0171
  • Visitor
  • 19595 Views
  • 443 replies
  • 10 likes
  • 19595 Views
  • 443 replies
  • 10 likes

Deprecating Preview clips

Hi everyone, The Song Previews of playlists, albums, artist, track pages and Liked Songs were recently deprecated. Preview clips will still be available on any assisted curation and the Add songs feature under Liked Songs and playlists. Your construc...

  • Moderator
  • Moderator
  • tariqmehmood321
  • Casual Listener
  • 16719 Views
  • 146 replies
  • 13 likes
  • Liked Songs Playlist
    Playlists
    Your Library
  • 16719 Views
  • 146 replies
  • 13 likes

Hide Songs in Collaborative Playlist

PlanPremiumCountryUnited States of AmericaDeviceiPhone SE 2020Operating SystemiOS 16 My Question or Issue Is there a way to hide certain songs in collaborative playlists? Also, is there a feature that stops other people from removing your songs from ...

  • Newbie
  • Plan Premium Country United States of America Device iPhone SE 2020 Operating System iOS 16   My Question or Issue   Is there a way to hide certain songs in collaborative playlis...
  • Taylith
  • Rising Star 3
  • 110 Views
  • 1 replies
  • 1 likes
  • 110 Views
  • 1 replies
  • 1 likes

Superuser Contribution Daily Mixes not updating

PlanFree/PremiumCountry Device(iPhone 12 Pro Max, Dell XPS 15)Operating System(iOS 15, Windows 10) My Question or IssueFor the past two weeks, I have noticed that my Daily Mixes have essentially stopped updating. My listening preferences are usually ...

  • Music Fan
  •   Plan Free/Premium Country   Device (iPhone 12 Pro Max, Dell XPS 15) Operating System (iOS 15, Windows 10)   My Question or Issue For the past two weeks, I have noticed tha...
  • PikkuTauno
  • Visitor
  • 6910 Views
  • 57 replies
  • 12 likes
  • 6910 Views
  • 57 replies
  • 12 likes

Superuser Contribution Random artists and albums appeared in my recently played

Plan FamilyPremiumAustralian Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System ALL(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueTonight I have 8 completely random albums appeared in my ‘recently played’. I’ve nev...

  • Casual Listener
  • Plan Family Premium Australian   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System ALL (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue...
  • OscarDC
  • Moderator
  • 616 Views
  • 8 replies
  • 1 likes
  • 616 Views
  • 8 replies
  • 1 likes

Superuser Contribution Why won't it play

Okay, so I can't get the song Great Spirits by Tina Turner from the Brother Bear sound track to play on my spotify account. It won't play on my phone (iPhone SE but it hasn't played on older version either) my parents phones when they log into my acc...

  • Newbie
  • Okay, so I can't get the song Great Spirits by Tina Turner from the Brother Bear sound track to play on my spotify account. It won't play on my phone (iPhone SE but it hasn't played on older version ...
  • Alex
  • Moderator
  • 762 Views
  • 3 replies
  • 1 likes
  • 762 Views
  • 3 replies
  • 1 likes

Superuser Contribution Lost podcast progress

PlanPremiumCountryUSADevicesiPhone 8, Samsung Galaxy S8, MacBook ProOperating SystemiOS 12.3, Android 9.0, macOS 10.14 My Question or IssuePausing a podcast for more than a few minutes before resuming causes the progress to be lost and the podcast to...

  • Regular
  • Plan Premium Country USA Devices iPhone 8, Samsung Galaxy S8, MacBook Pro Operating System iOS 12.3, Android 9.0, macOS 10.14   My Question or Issue Pausing a podcast for more than a f...
  • Alex
  • Moderator
  • 4674 Views
  • 30 replies
  • 30 likes
  • lost progress
    lost spot
    Podcasts
    restarting podcasts
  • 4674 Views
  • 30 replies
  • 30 likes

Superuser Contribution A user / bot keeps adding multiple songs on my collaborative playlist or deletes all my songs

PlanPremium DeviceMacbook Pro late 2016 My Question or Issue So this bot user (I can give you the username on DM) keeps adding multiple songs on my collaborative playlist or deletes all the songs me and my 460 subscribers add every day. Is there a wa...

  • Casual Listener
  • Plan Premium   Device Macbook Pro late 2016   My Question or Issue   So this bot user (I can give you the username on DM) keeps adding multiple songs on my collaborative playli...
  • Vasil
  • Moderator
  • 11622 Views
  • 8 replies
  • 15 likes
  • 11622 Views
  • 8 replies
  • 15 likes

Superuser Contribution The slide function of genre filter on liked playlist isn't working. Can only view the first 5 genres

DeviceSamsung S10 My Question or IssueShould be able to slide that along to view Other genres but I can't anymore. Have tried force stopping and clearing cache. What else can I do?

Screenshot_20220226-141257_Spotify.jpg
  • Casual Listener
  •       Device Samsung S10   My Question or Issue Should be able to slide that along to view Other genres but I can't anymore. Have tried force stopping and clearing ca...
  • Lyubka
  • Moderator
  • 696 Views
  • 5 replies
  • 5 likes
  • 696 Views
  • 5 replies
  • 5 likes

Record label search

It’s great to search for an artist and see their discography, but would be even better to have the ability to search by record label and see their whole catalog. This is where I discover new artists. Please add this feature

  • Casual Listener
  • It’s great to search for an artist and see their discography, but would be even better to have the ability to search by record label and see their whole catalog. This is where I discover new artists....
  • disc_count
  • Gig Goer
  • 1761 Views
  • 7 replies
  • 3 likes
  • App & Features
  • 1761 Views
  • 7 replies
  • 3 likes

Solved!!Superuser Contribution how do i unhide a song from radio

long story short i accidentally hit hide song on one of my favourite songs when i queued it with a playlist radio. now everytime i queue this song while playing that radio it doesn’t play. but it isn’s in the radio itself so i can’t manually unhide i...

  • Newbie
  • long story short i accidentally hit hide song on one of my favourite songs when i queued it with a playlist radio. now everytime i queue this song while playing that radio it doesn’t play. but it isn...
  • Krille2
  • Newbie
  • 176 Views
  • 2 replies
  • 1 likes
  • 176 Views
  • 2 replies
  • 1 likes

Superuser Contribution SPOTIFY SHUFFLE dont play the playlist you want to shuffle

SPOTIFY SHUFFLE dont play the playlist you want to shuffle. I have premium but spotify will not play shuffle on this playlist https://open.spotify.com/playlist/37i9dQZF1DWU0ScTcjJBdj?si=524c108e153545d5 After activating shuffle on this playlist and s...

  • Casual Listener
  • SPOTIFY SHUFFLE dont play the playlist you want to shuffle.    I have premium but spotify will not play shuffle on this playlist https://open.spotify.com/playlist/37i9dQZF1DWU0ScTcjJ...
  • AlejaR
  • Moderator
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Blends Not Showing On Profile

So I mostly use Spotify on my windows computer and recently have been creating many blends with friends. I proceeded to add them to my profile and I checked my public playlists and I can see them listed. Then I viewed my profile from a friend's accou...

  • Casual Listener
  • So I mostly use Spotify on my windows computer and recently have been creating many blends with friends. I proceeded to add them to my profile and I checked my public playlists and I can see them lis...
  • deafby40
  • Visitor
  • 301 Views
  • 3 replies
  • 0 likes
  • 301 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution [Desktop][Playlists] I want to be able to reset ALL Spotify playlists

I recently had a party for my Mexican friends. I spent many days listening to a lot of Mexican and other Latin music. I put together some excellent playlists that everybody loved. But now Discover Weekly and Release Radar have predominantly Mexican/L...

  • Regular
  • I recently had a party for my Mexican friends. I spent many days listening to a lot of Mexican and other Latin music. I put together some excellent playlists that everybody loved. But now Discover We...
  • vassili1
  • Newbie
  • 5009 Views
  • 8 replies
  • 0 likes
  • Desktop
    Playlists
  • 5009 Views
  • 8 replies
  • 0 likes

Superuser Contribution SORTING OPTION GONE!

Android Galaxy S9The new UI looks nice and everything but seriously I REALLY need this option back! I'm constantly updating my playlists and rotating songs. It's vital to be able to sort A-Z by artists. Screenshot attached shows the only options on t...

Screenshot_20210703-081812_Spotify.jpg
  • Roadie
  • Android Galaxy S9 The new UI looks nice and everything but seriously I REALLY need this option back! I'm constantly  updating my playlists and rotating songs. It's vital to be able to sort A-Z ...
  • Yordan
  • Moderator
  • 1528 Views
  • 12 replies
  • 0 likes
  • 1528 Views
  • 12 replies
  • 0 likes

Solved!!Superuser Contribution Downloaded icon on artists in library

PlanPremiumCountryFranceDeviceSamsung A52Operating SystemAndroid 12 My Question or IssueI have several artists from whom I downloaded all the songs, but when I choose the artists view in my library, only one of them appears as downloaded (i.e. with t...

  • Regular
  • Plan Premium Country France Device Samsung A52 Operating System Android 12   My Question or Issue I have several artists from whom I downloaded all the songs, but when I choose the art...
  • migueldeathgripz
  • Casual Listener
  • 246 Views
  • 7 replies
  • 0 likes
  • Download
    Library Artists
  • 246 Views
  • 7 replies
  • 0 likes

Superuser Contribution Playlist being deleted almost every day

PlanFree/PremiumCountryBrazil DeviceAllOperating SystemAll My Question or IssueMy playlist is being deleted almost every day. I'm receiving daily emails from Spotify with the subject "Takedown Notification", saying "We have found the following conten...

  • Casual Listener
  • Plan Free/Premium Country Brazil   Device All Operating System All   My Question or Issue My playlist is being deleted almost every day. I'm receiving daily emails from Spotify w...
  • sXeGG
  • Casual Listener
  • 185 Views
  • 2 replies
  • 0 likes
  • delete
    Playlist
    takedown notification
  • 185 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify has therefore removed the ability for one or more of your playlists to be available publicly

Hello everybody, I have tried customer service three times. The first time I was assured that the problem will be resolved soon (and is being escalated), but sadly nothing happened. The second and third times I was told they don't know and to try sup...

  • Regular
  • Hello everybody,   I have tried customer service three times. The first time I was assured that the problem will be resolved soon (and is being escalated), but sadly nothing happened. &nb...
  • Punia
  • Music Fan
  • 1856 Views
  • 17 replies
  • 7 likes
  • Playlist
    Playlist Managment Accessibility
    Removed
  • 1856 Views
  • 17 replies
  • 7 likes

Superuser Contribution Blend playlist never updates

PlanPremiumCountryIrelandDevice[Multiple]iPhone 11 ProWindows 10Samsung S10Operating SystemiOS 14.17.1, Android Oreo, Windows 10 My Question or IssueMy friend and I have a single Blend playlist. It was created c. 4 weeks ago. It never updates. All of...

  • Regular
  • Plan Premium Country Ireland Device [Multiple] iPhone 11 Pro Windows 10 Samsung S10 Operating System iOS 14.17.1, Android Oreo, Windows 10   My Question or Issue My friend and I hav...
  • unseenlarks
  • Roadie
  • 1524 Views
  • 8 replies
  • 3 likes
  • 1524 Views
  • 8 replies
  • 3 likes

Up Down by Lizit appears in my most played Spotify stats but I never played this song

Up Down by Lizit seem to appear as the top song in my Spotify statistics but I don't know this artist, never played this song and I can't find any information on internet. The artist doesn't have any other songs or any listeners, not even basic infor...

  • Newbie
  • Up Down by Lizit seem to appear as the top song in my Spotify statistics but I don't know this artist, never played this song and I can't find any information on internet.   The artist doesn't...
  • 167 Views
  • 0 replies
  • 0 likes
  • 167 Views
  • 0 replies
  • 0 likes

Superuser Contribution Show Local Files keeps toggling OFF by itself

PlanPremium Device/Operating SystemMacOS 12.2.1 My Question or IssueFor some inexplicable reason, the "Show Local Files" option will continue turning itself off after a few days. I haven't moved any of the associated folders or any other setting that...

  • Regular
  • Plan Premium   Device/Operating System MacOS 12.2.1   My Question or Issue For some inexplicable reason, the "Show Local Files" option will continue turning itself off after a few da...
  • Dian
  • Moderator
  • 393 Views
  • 4 replies
  • 0 likes
  • app behavior
    bugs
    library
    local files
  • 393 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify for podcasters says my podcast is already up

Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei have a HP Envy and I started an podcast on Anchor. After I started it, I linked it to Spotify right away though onl...

  • Visitor
  •     Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue i have a HP Envy and I start...
  • Alex
  • Moderator
  • 98 Views
  • 1 replies
  • 0 likes
  • 98 Views
  • 1 replies
  • 0 likes