Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • Dave34556
  • Newbie
  • 53013 Views
  • 58 replies
  • 61 likes
  • 53013 Views
  • 58 replies
  • 61 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • Joggerwithoutmusic
  • Casual Listener
  • 22394 Views
  • 44 replies
  • 28 likes
  • 22394 Views
  • 44 replies
  • 28 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • Okiedokiedorkie
  • Casual Listener
  • 118415 Views
  • 62 replies
  • 48 likes
  • Connect
    JAM
  • 118415 Views
  • 62 replies
  • 48 likes

Superuser Contribution How you calculate audiobook useage!

Hey - massive audiobook fan and long time Spotify member, so delighted that you are offering them as part of Spotify. I use audiobooks a lot as they help me to get to sleep (focussing on listening to a story helps to stop me thinking about other stuf...

  • Casual Listener
  • Hey - massive audiobook fan and long time Spotify member, so delighted that you are offering them as part of Spotify. I use audiobooks a lot as they help me to get to sleep (focussing on listening to...
  • alexrx
  • Regular
  • 17395 Views
  • 28 replies
  • 11 likes
  • 17395 Views
  • 28 replies
  • 11 likes

Superuser Contribution “Your Episodes” podcast playlist keeps getting updated with new episodes from unfollowed podcasts

PlanPremiumCountryUSADeviceiPhone 13 ProOperating SystemiOS 17.5.1 My Question or IssueAs the title describes, my account’s “Your Episodes” podcast playlist keeps getting updates with new episodes from unfollowed podcasts. These are podcasts I used t...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 13 Pro Operating System iOS 17.5.1   My Question or Issue As the title describes, my account’s “Your Episodes” podcast playlist keeps getting upd...
  • samosu23
  • Casual Listener
  • 204 Views
  • 6 replies
  • 0 likes
  • 204 Views
  • 6 replies
  • 0 likes

Superuser Contribution Error Favorites Album added pre 2019 cantbe removed

From 2016-2019 i added a bunch of Album to my favorites in Spotify. Most of them are Audiobooks etc., so a high number of tracks... Now i want to remove them, as i want to use my favorite songs as a playlist. Only Problem: to remove the Album added b...

  • Newbie
  • From 2016-2019 i added a bunch of Album to my favorites in Spotify. Most of them are Audiobooks etc., so a high number of tracks...   Now i want to remove them, as i want to use my favorite so...
  • Joan
  • Moderator
  • 75 Views
  • 1 replies
  • 0 likes
  • 75 Views
  • 1 replies
  • 0 likes

Superuser Contribution SPOTIFY PUBLIC PLAYLISTS LIMIT

Plan - PremiumCountry - USA DeviceMacbook Pro late 2016, iPhone 11 Pro MaxOperating SystemiOS 10 My Question or Issue I take so much time creating playlists it's like a hobby of mine and I enjoy it a lot and take pride in my playlists. I was sad to s...

  • Newbie
  • ...t's like a hobby of mine and I enjoy it a lot and take pride in my playlists. I was sad to see/notice today that I have over 200 public playlists- 224 to be exact, but only the first 200 show on my public...
  • Rublev
  • Newbie
  • 8497 Views
  • 25 replies
  • 53 likes
  • 8497 Views
  • 25 replies
  • 53 likes

Solved!!Superuser Contribution Spotify deleted my playlist and I can't get it back

Spotify just deleted my entire playlist and I can't find it anywhere???? I looked for it in the playlist trash can and it's not even there, it's just GONE, and it was longPlanFree/PremiumCountryBrazilDeviceMotorola G84Operating SystemAndroid My Quest...

  • Casual Listener
  • Spotify just deleted my entire playlist and I can't find it anywhere???? I looked for it in the playlist trash can and it's not even there, it's just GONE, and it was long Plan Free/Premium Countr...
  • MihailY
  • Moderator
  • 143 Views
  • 3 replies
  • 1 likes
  • 143 Views
  • 3 replies
  • 1 likes

Superuser Contribution Liked songs from liked artists

I would like there to be an automatic playlist, similar to "Liked Songs", but it would only filter liked songs from liked artists. I don't know if this is possible or if there is already a tool that does this.A big hug! PlanPremiumCountryBrazilDevice...

  • Newbie
  • I would like there to be an automatic playlist, similar to "Liked Songs", but it would only filter liked songs from liked artists. I don't know if this is possible or if there is already a tool that ...
  • Yordan
  • Moderator
  • 69 Views
  • 1 replies
  • 1 likes
  • 69 Views
  • 1 replies
  • 1 likes

Superuser Contribution Same artist keeps appearing on Release Radar even after pressing the I don't like (artist) button.

Every week, I'm always excited to listen to new songs from my favorite artists on my Release Radar, but there's always this one artist that I don't really like. I would press the I don't like (artist) button, but they always appear the week after. Sp...

  • Regular
  • Every week, I'm always excited to listen to new songs from my favorite artists on my Release Radar, but there's always this one artist that I don't really like. I would press the I don't like (artist...
  • c3327
  • Casual Listener
  • 2541 Views
  • 14 replies
  • 3 likes
  • 2541 Views
  • 14 replies
  • 3 likes

Superuser Contribution I wish there were more ways to explore new music.

The home page doesn't update enough or offer enough of an exploratory experience. At least for the desktop experience. And the discover weekly doesn't update on a quick enough basis. I realize "weekly" is in the title, I just think it should update l...

  • Casual Listener
  • The home page doesn't update enough or offer enough of an exploratory experience. At least for the desktop experience. And the discover weekly doesn't update on a quick enough basis. I realize "weekl...
  • liza-
  • Visitor
  • 133 Views
  • 3 replies
  • 0 likes
  • 133 Views
  • 3 replies
  • 0 likes

Superuser Contribution All tracks are gone.

Hello. I encountered the following problem: all the tracks from my favorite playlist were missing. I reinstalled the application and went to my account. Nothing helped. Can you please tell me what to do. Please pay attention to my appeal as soon as p...

  • Visitor
  • Hello. I encountered the following problem: all the tracks from my favorite playlist were missing. I reinstalled the application and went to my account. Nothing helped. Can you please tell me what to...
  • Avivsavage
  • Casual Listener
  • 113 Views
  • 4 replies
  • 1 likes
  • 113 Views
  • 4 replies
  • 1 likes

Superuser Contribution Seeing content in a different language

PlanPremiumCountryLuxembourg DeviceSamsung Galaxy 21Operating SystemAndroid 13 My Question or IssueI use my device and Spotify in English but I am seeing some parts of the App in French. This happens with playlists from Spotify in suggestions. How ca...

  • Casual Listener
  • Plan Premium Country Luxembourg  Device Samsung Galaxy 21 Operating System Android 13   My Question or Issue I use my device and Spotify in English but I am seeing some parts of t...
  • arthurgan1989
  • Newbie
  • 351 Views
  • 5 replies
  • 0 likes
  • 351 Views
  • 5 replies
  • 0 likes

Superuser Contribution queue playlists

hey so you know how you can add songs to your queue right? of course you know that. i think it would be very convenient if you could add an entire playlist to your queue. this way you get to listen to all of your favourite playlists one after another...

  • Visitor
  • hey so you know how you can add songs to your queue right? of course you know that.  i think it would be very convenient if you could add an entire playlist to your queue. this way you get to l...
  • Vasil
  • Moderator
  • 412 Views
  • 6 replies
  • 0 likes
  • 412 Views
  • 6 replies
  • 0 likes

Superuser Contribution Repeat mode automatically activates.

I have set spotify playlist as a alarm on my android phone and when I play any song or album after it goes on repeat mode automatically, so I have to turn off each day manaully.

  • Casual Listener
  • I have set spotify playlist as a alarm on my android phone and when I play any song or album after it goes on repeat mode automatically, so I have to turn off each day manaully.
  • tonetto_tonetto
  • Casual Listener
  • 1052 Views
  • 5 replies
  • 0 likes
  • 1052 Views
  • 5 replies
  • 0 likes

Superuser Contribution Make a Copy / Duplicate of someone else's Playlist

PlanPremiumCountryUSAOperating SystemMac, Windows, Android My Question or IssueIs there a way to make a copy / duplicate someone's playlist?I had a premium Spotify account through work. However, I no longer work for that company. I would like to copy...

  • Casual Listener
  • Plan Premium Country USA Operating System Mac, Windows, Android   My Question or Issue Is there a way to make a copy / duplicate someone's playlist? I had a premium Spotify account thro...
  • Caprica6
  • Casual Listener
  • 54031 Views
  • 7 replies
  • 3 likes
  • 54031 Views
  • 7 replies
  • 3 likes

Superuser Contribution Songs in playlist don't have a checkmark on the artist page

PlanPremiunCountrySwedenDeviceDevice independent. iOS, MacOs, PCOperating SystemMacOs 10.15.7 (unsupported), iOS 17.5.1, Windows 10My Question or IssueThere is an issue about this already (/https://community.spotify.com/t5/Your-Library/Inconsistent-C...

Screenshot 2024-06-21 at 12.46.24.png Screenshot 2024-06-21 at 12.44.49.png Screenshot 2024-06-21 at 12.50.50.png Screenshot 2024-06-21 at 12.50.40.png
  • Music Fan
  • Plan Premiun Country Sweden Device Device independent. iOS, MacOs, PC Operating System MacOs 10.15.7 (unsupported), iOS 17.5.1, Windows 10 My Question or Issue There is an issue about this a...
  • Eni
  • Moderator
  • 157 Views
  • 2 replies
  • 3 likes
  • 157 Views
  • 2 replies
  • 3 likes

Superuser Contribution Cant see downloaded song which i added to my playlist.

PlanPremiumCountryEstoniaDeviceSamsung S23+Operating SystemAndroid 13 and Windows 10 My Question or IssueHello! I have a problem with listenning to music from playlist "Local files". One time i added song to my playlist and i could see it and play it...

Screenshot 2024-07-09 140523.png photo_2024-07-09_14-03-56.jpg Screenshot 2024-07-09 140340.png
  • Casual Listener
  • Plan Premium Country Estonia Device Samsung S23+ Operating System Android 13 and Windows 10   My Question or Issue Hello! I have a problem with listenning to music from playlist "Local...
  • Raveoli
  • Casual Listener
  • 110 Views
  • 3 replies
  • 0 likes
  • 110 Views
  • 3 replies
  • 0 likes

Cannot search liked songs on web player.

The search option was removed from the Liked Songs section on the web player. So if you want to search for a specific song that you've liked tough luck you have to manually go find it or search for it online again. Why was this done and how does it b...

  • Visitor
  • The search option was removed from the Liked Songs section on the web player. So if you want to search for a specific song that you've liked tough luck you have to manually go find it or search for i...
  • MateusM
  • Spotify Star
  • 106 Views
  • 1 replies
  • 0 likes
  • 106 Views
  • 1 replies
  • 0 likes

Superuser Contribution Library Search Freezes if I type too fast

PlanPremiumCountry DevicePixel 6Operating SystemAndroid My Question or IssueI have to type slowly when I search my library because otherwise the app freezes and the cursor moves all the way to left before all the text I've typed and then doesn't allo...

  • Newbie
  • Plan Premium Country   Device Pixel 6 Operating System Android   My Question or Issue I have to type slowly when I search my library because otherwise the app freezes and the curs...
  • OscarDC
  • Moderator
  • 64 Views
  • 1 replies
  • 0 likes
  • 64 Views
  • 1 replies
  • 0 likes

Superuser Contribution Automatico redownload all podcast and songs when change device

PlanPremiumCountryItalyDeviceMotorola Edge 50 Fusion Operating SystemAndroid 14 My Question or IssueIf Is possibile, a button to download all the podcast and Song that I've download in a old device when I change ItFor example, if I have a lot of podc...

  • Casual Listener
  •   Plan Premium Country Italy Device Motorola Edge 50 Fusion  Operating System Android 14   My Question or Issue If Is possibile, a button to download all the podcast and Son...
  • Ivelina
  • Moderator
  • 88 Views
  • 1 replies
  • 0 likes
  • 88 Views
  • 1 replies
  • 0 likes

Superuser Contribution Resetting Discover Weekly?

Any way we can reset Discover Weekly seeds? Or maybe update your algorithm for suggestions?Every week my Discover Weekly is filled with synthpop or sounds of fax machine having an orgasm labeled as dubstep. Or some incredibly repetitive annoying prog...

  • Newbie
  • Any way we can reset Discover Weekly seeds?  Or maybe update your algorithm for suggestions? Every week my Discover Weekly is filled with synthpop or sounds of fax machine having an orgasm lab...
  • hdnhrt
  • Music Fan
  • 11069 Views
  • 12 replies
  • 38 likes
  • 11069 Views
  • 12 replies
  • 38 likes