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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

304066 Views

96 replies

91 likes

  • 304066 Views
  • 96 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Uthegen

Regular

170405 Views

242 replies

44 likes

  • 170405 Views
  • 242 replies
  • 44 likes

Solved!!Superuser Contribution Trying to remove a public playlist

PlanPremiumCountryUKDeviceiPhone 16 pro max, iPad 10th gen Operating System(iOS 18.6.2, iPadOS 18.7) My Question or IssueI’m trying to remove a public playlist from my home page (someone else’s playlist) but there’s no remove option in the menu. How ...

Casual Listener

  Plan Premium Country UK Device iPhone 16 pro max, iPad 10th gen  Operating System (iOS 18.6.2, iPadOS 18.7)   My Question or Issue I’m trying to remove a public playlist f...

skeirikr

Visitor

404 Views

3 replies

0 likes

  • 404 Views
  • 3 replies
  • 0 likes

Spotify, fix the playlist cover art dimensions

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy is it that when I made a playlist cover today, it's showing it as really small. I want it...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Why is ...

Amay

Spotify Star

169 Views

1 replies

1 likes

  • 169 Views
  • 1 replies
  • 1 likes

Superuser Contribution Maximum amount of songs that are played in a playlist.

Hey, so I've been having similar situations mentioned by another user (Azurtem). So I have a playlist of 1088 songs, but whenever I use this playlist, in shuffle or in order from the newest song, whenever I reach to a certain amount of songs, it ALWA...

Casual Listener

Hey, so I've been having similar situations mentioned by another user (Azurtem).   So I have a playlist of 1088 songs, but whenever I use this playlist, in shuffle or in order from the newest ...

Joan

Moderator

290 Views

6 replies

0 likes

  • 290 Views
  • 6 replies
  • 0 likes

Superuser Contribution I can't see the track numbers in my playlist

Same problem here, no total number of tracks in a playlist, no individual track number also. No podcasts in the playlists, so this is not the cause . Android phone and android tablet, same behaviour. Please fix it.

Casual Listener

Same problem here, no total number of tracks in a playlist, no individual track number also. No podcasts in the playlists, so this is not the cause . Android phone and android tablet, same behaviour....

Fotis_Dim

Casual Listener

245 Views

5 replies

0 likes

  • 245 Views
  • 5 replies
  • 0 likes

Fake releases on Spotify, not sure if I am getting hacked

PlanPremiumCountrySingaporeDeviceVictus HP 16-e0210AX, Samsung A56Operating SystemWindows 11, Android 15 My Question or IssueI am seeing fake releases with the same audio with weird titles, am I getting hacked?

Gig Goer

Plan Premium Country Singapore Device Victus HP 16-e0210AX, Samsung A56 Operating System Windows 11, Android 15   My Question or Issue I am seeing fake releases with the same audio wit...

Billy-J

Spotify Star

113 Views

1 replies

0 likes

  • 113 Views
  • 1 replies
  • 0 likes

Superuser Contribution where is the autoremix

PlanPremiumCountryUAEDevice(PC)Operating System(Windows 10) My Question or Issuewhy cant I find autoremix on my pc or iphone ?

Visitor

  Plan Premium Country UAE Device (PC) Operating System (Windows 10)   My Question or Issue why cant I find autoremix on my pc or iphone ?

Eni

Moderator

139 Views

1 replies

0 likes

  • 139 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mix Feature

PlanFamily PremiumCountryAustria, ViennaDevice(iPhone 13)Operating System(iOS 26)My Question or IssueI am a member of a family premium account and all other members already got the new feature „mix“, it is only me that haven‘t got it. tried everythin...

Visitor

Plan Family Premium Country Austria, Vienna Device (iPhone 13) Operating System (iOS 26) My Question or Issue I am a member of a family premium account and all other members already got the ...

gronci

Casual Listener

691 Views

2 replies

0 likes

Premium for Family
  • 691 Views
  • 2 replies
  • 0 likes

Superuser Contribution Customize Playlists in order: alphabetical, recently ...

I have a Premium plan and recently I can't organize my playlist, the button order at the top dissapear and I cant´t order the playlist by recently added, alphabetical, title, album ... as I used to, and I don´t like to do it one by one.

Visitor

I have a Premium plan and recently I can't organize my playlist, the button order at the top dissapear and I cant´t order the playlist by recently added, alphabetical, title, album ... as I used to, ...

Joan

Moderator

132 Views

1 replies

0 likes

  • 132 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs hidden/removed from all playlists still showing in On Repeat playlist

I hid 2 songs from my On Repeat playlist 6 weeks ago, removed both from all circulating playlists and haven’t listened to the artists/albums since, but neither will leave my On Repeat.Every few days when the playlist refreshes, they’re still there, j...

Visitor

I hid 2 songs from my On Repeat playlist 6 weeks ago, removed both from all circulating playlists and haven’t listened to the artists/albums since, but neither will leave my On Repeat. Every few day...

Novy

Moderator

154 Views

1 replies

0 likes

  • 154 Views
  • 1 replies
  • 0 likes

Shuffled liked songs

PlanPremiumCountryUSADevice(iPhone 13Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueFor years when I have shuffled my liked songs, the same 100 - 200 songs get played first. This past weekend I noticed a difference. Songs...

Newbie

Plan Premium Country USA Device (iPhone 13 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue For years when I have shuffled my liked songs, the same ...

MateusM

Spotify Star

165 Views

1 replies

0 likes

  • 165 Views
  • 1 replies
  • 0 likes

Liked songs not saving on Windows 10

PlanPremiumCountryNorwayDeviceWindows 10 My IssueSince August 3rd, no songs have been saved to my liked songs on PC. Every time I click liked, it says it's added, and then a moment later the liked is unchecked. It's worth noting that when I check on ...

Casual Listener

  Plan Premium Country Norway Device Windows 10   My Issue Since August 3rd, no songs have been saved to my liked songs on PC. Every time I click liked, it says it's added, and the...

MateusM

Spotify Star

150 Views

1 replies

0 likes

bug report
  • 150 Views
  • 1 replies
  • 0 likes

Duplicate songs saved?

Hello and I've a question I can't find an answer to elsewhere. Is there a way to see the song titles I mistakenly duplicated on different play lists to delete them?

Newbie

Hello and I've a question I can't find an answer to elsewhere. Is there a way to see the song titles I mistakenly duplicated on different play lists to delete them? 

Billy-J

Spotify Star

164 Views

1 replies

0 likes

  • 164 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot undo mix/shuffle on playlist

I have switched to the free plan from the premium plan and I cannot unshuffle my list. Would like to listen to my songs in the order put them in and only option when I try to press the shuffle button is to buy premium plan again. PlanFree/PremiumCoun...

Visitor

I have switched to the free plan from the premium plan and I cannot unshuffle my list. Would like to listen to my songs in the order  put them in and only option when I try to press the shuffle ...

Aries19

Newbie

232 Views

2 replies

0 likes

  • 232 Views
  • 2 replies
  • 0 likes

Superuser Contribution Deleting playlist/liked songs

I have an iPad 7th generation and an iPhone 16. Both have the Spotify app. I am trying to delete an entire playlist instead of doing it one by one. I tried the help page but the instructions are not translating to the apps or web player. Not sure if ...

Newbie

I have an iPad 7th generation and an iPhone 16. Both have the Spotify app. I am trying to delete an entire playlist instead of doing it one by one. I tried the help page but the instructions are not ...

Joan

Moderator

130 Views

1 replies

0 likes

  • 130 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Blend Mix with friends doesn't work anymore

For the past few days, the shared mix with friends hasn’t been working anymore. It only shows 5 songs. Unfortunately, creating a new shared mix doesn’t work either – the new mix also only displays 5 songs. Plan Premium Country Germany Device iPhone 1...

Regular

For the past few days, the shared mix with friends hasn’t been working anymore. It only shows 5 songs. Unfortunately, creating a new shared mix doesn’t work either – the new mix also only displays 5 ...

unknownmaik

Regular

509 Views

2 replies

0 likes

Blend
  • 509 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Downloaded files are in app but the Spotify local folder is empty

In the Spotify app on my phone I have 138 files in the Downloaded/Local files folder. (See attached image) This is the only place for some of them, as they do not show up on my computer. I want some of them on my computer. But when I browse to my Fil...

Casual Listener

In the Spotify app on my phone I have 138 files in the Downloaded/Local files folder. (See attached image)   This is the only place for some of them, as they do not show up on my computer. &n...

2PartySystem

Casual Listener

381 Views

2 replies

0 likes

Emptylocalfolder
wherearemyfiles
  • 381 Views
  • 2 replies
  • 0 likes

Remove the popup when you take a screenshot

I have a phone that lets me press a scroll button to take long screenshots. I like to use this to screenshot what I have in my queue in case the app messes up and erases it when I switch between devices, which happens often. I also just like to take ...

Casual Listener

I have a phone that lets me press a scroll button to take long screenshots. I like to use this to screenshot what I have in my queue in case the app messes up and erases it when I switch between devi...

shoppythesleepy

Regular

423 Views

2 replies

3 likes

  • 423 Views
  • 2 replies
  • 3 likes

Superuser Contribution Liked songs "Date added" out of order

Hey all, I am having an issue with my "Liked songs" playlist where the "Date added" does not correspond correctly between iOS/Web and macOS. macOS has the correct order of my liked songs in the order that I added them, but the order on iOS is complet...

Newbie

Hey all, I am having an issue with my "Liked songs" playlist where the "Date added" does not correspond correctly between iOS/Web and macOS. macOS has the correct order of my liked songs in the order...

Yordan

Moderator

208 Views

1 replies

0 likes

  • 208 Views
  • 1 replies
  • 0 likes

How do i remove the my library tool

I log into Spotify this morning, try to close the My Library tool on the side, and it just gets bigger. I try again, and it won't close. How do I remove it because it's pmo so much and kinda triggering, idk how, but if anyone can help, tell pls,

Visitor

I log into Spotify this morning, try to close the My Library tool on the side, and it just gets bigger. I try again, and it won't close. How do I remove it because it's pmo so much and kinda triggeri...

Billy-J

Spotify Star

97 Views

1 replies

0 likes

  • 97 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Liked Songs Section on Artist Page

Hi, early this month i changes my plan from Premium to Free, but i notice that after i changes my plan, the liked songs section on the artist page are not showed up on the android app anymore, while on the desktop app the section are still visible. I...

Casual Listener

Hi, early this month i changes my plan from Premium to Free, but i notice that after i changes my plan, the liked songs section on the artist page are not showed up on the android app anymore, while ...

NiloNinho

Casual Listener

498 Views

5 replies

0 likes

Android
App
artist page
Free
liked songs
  • 498 Views
  • 5 replies
  • 0 likes