Liked songs disappeared from playlist

[JaneaHuber]

Plan

Premium

Country

U.S.

Device 

iPhone X

Operating 

iOS 16

My Question or Issue

On my “Liked Songs” playlist, most of the songs I’ve added since November 2022 are not showing up. I’ve tried turning my data on and off, turning my phone on and off, closing and re-opening Spotify, and updating with no fix. It’s dozens of songs just removed from my library that were there earlier today. I didn’t delete any of them; they’ve just disappeared. What am I supposed to do? 

[JaneaHuber]

Hey folks!

We wanted to chime in with some additional advice and sum up what can be at fault in regards to your Liked Songs not showing up:
 

• You may have multiple Spotify accounts! Check @Eni's advice to see how you can verify if this is the case!
• There is currently a sync issue between devices that might be affecting you as well. To verify if this is the case, check out this thread here.
• Your account might be compromised! To ensure it's secured, check out this support article.
  Note: Pay special attention to the third party apps at the end of the article and revoke access to any you don't recognize.
• if none of that helps, you can get in touch with our support folks to have a look backstage and see what's going on!

FYI: Songs saved to the Liked Playlist while in offline mode might not sync after the app goes online.

Hope you'll find this info helpful!

[JaneaHuber]

Hey there @JaneaHuber, 

Thanks for getting in touch about this and welcome to the Community. 

Just to confirm, are you able to see those songs on a different device? 

If you can find them on a different device, you might be logged in to a different account on your phone. In this case, make sure to log out and then log back in using the correct info. You can check if you have more than one account on Spotify by following the steps here. 

If you can't see them there, it's worth taking a look at this FAQ and following the steps you can find there. This will ensure that your account is secure in case someone else has gained access to it. 

Let us know how it goes. 

[Eni · Accepted solution]

Hey there @JaneaHuber, 

Thanks for getting in touch about this and welcome to the Community. 

Just to confirm, are you able to see those songs on a different device? 

If you can find them on a different device, you might be logged in to a different account on your phone. In this case, make sure to log out and then log back in using the correct info. You can check if you have more than one account on Spotify by following the steps here. 

If you can't see them there, it's worth taking a look at this FAQ and following the steps you can find there. This will ensure that your account is secure in case someone else has gained access to it. 

Let us know how it goes. 

[Simple_Mistakes]

I'm not sure if it may only be my account but, I'm having ongoing issues where songs that I have liked and so added to my liked songs playlist keep disappearing. I don't mean they disappear off the app, but they disappear off my liked songs. occasionally ill be looking for a specific song in my liked song playlist and I wont be able to find it even though I know I had originally added it. then when I search it up in the normal search bar, I can find it and it says its downloaded but the song removed itself from my liked songs. I hope this issue of mine can be fixed as its a huge annoyance when listening to my music. 

[dougjbain]

I'm having similar issues.  I can see my entire Liked Songs list on mt desktop PC, but the list on my Android phone (and my Tesla) shows just a few songs.  I've changed my password and logged out my phone.  Logged in again using the new password but haven't had the full list restored.

My phone advises that Spotify is set to "offline mode" even though that option isn't selected in the settings menu.

Your advice would be appreciated.

Cheers

Doug

[Joan]

Hi @dougjbain,

Thanks for the reply. If you haven't already, please perform a clean reinstall on your phone and Tesla, this should help resolve any sync issues that may be causing this. If the songs appear normally on other devices, then there is some device-related issue that is preventing them from being shown properly.

Hope this helps.

[sebko6912]

everything was good couple days ago, i turned on spotify 30minutes ago when i was going for a run and all my playlists are gone, and i had 5 liked songs .. 900+ liked songs disappeared, tried to reinstall and also checked on my tv and its the same

[Ejak]

I tought i had a problem but sort it out by recently added. Looks like mine got mixed up somehow

[Ibra26]

I have the same problem, all songs that I added to my playlist disappeared 

[CanaryQ]

I have the same issue, songs just disappearing from Liked. I still have them in the other playlist and I 100% sure it was liked. It's terrible and frustrating, If the Liked list don't work normally I don't see much sense using this app 

[nathanowahl]

Same thing happened… no solution yet?

[Kyentonii]

Hello everyone, please help me, I lose music from "favorite tracks" 2-3 songs disappear every day, there used to be 800 songs, and now there are 656, I really don't know what to do

[Vasil]

Hey folks!

We wanted to chime in with some additional advice and sum up what can be at fault in regards to your Liked Songs not showing up:
 

• You may have multiple Spotify accounts! Check @Eni's advice to see how you can verify if this is the case!
• There is currently a sync issue between devices that might be affecting you as well. To verify if this is the case, check out this thread here.
• Your account might be compromised! To ensure it's secured, check out this support article.
  Note: Pay special attention to the third party apps at the end of the article and revoke access to any you don't recognize.
• if none of that helps, you can get in touch with our support folks to have a look backstage and see what's going on!

FYI: Songs saved to the Liked Playlist while in offline mode might not sync after the app goes online.

Hope you'll find this info helpful!

[nathanowahl]

TL;DR solution: chat w customer support. They’ll restore an earlier version of Spotify account. 

When I did it, they restored it to what my Spotify account looked like 3 days prior.

If you are very active on Spotify, that means you will lose those songs liked between

when you chat and whenever they reset to.

The agent wasn’t helpful in any other way for me. Had no insight into why it happened. They just said “maybe you deleted all the songs [obviously I didn't] or maybe a glitch.”

None of the proposed solutions proposed above worked, or were relevant to the issue I had.

• There was no sync error between mobile <> desktop.
• i deleted and reinstalled the app

[Yan21]

Plan

Premium

Country

France

Device

Motorola M50

Operating System

Android Oreo

My Question or Issue

About a couple of week ago, my liked playlist is comletely missing (62 song disappeared). It is however visible as containing 62 song from the playlist menu, but opening it show 0 song registered. On the spotify website usinga  computer, the playlist is normal and operational, the issue only seem to be present when using the app from my phone. What are the solution to solve this issue ?

[cjcrawfordjc]

I’m on iOS, had over 7,000 liked songs and one day I open my Spotify app and now only have 1,400. There’s no filter on or anything. The songs are just gone. Anyone else experience this?

[xXDEVILXx]

I was having between 110 and 115 songs and I don't know where did they go

[New user]

For over a year now songs that I have liked and saved have been disappearing from the liked songs folder, they are still able to be listened to offline if I search for the artist normally but are removed from the playlist.

[New user]

De un día para el otro desaparecieron gran parte de mis me gusta

[amatreya]

same thing happend to me. uninstall the version of spotify you have and reinstall the latest one. 

[Ryanbland065]

Some songs are just not showing up on mobile despite being on my liked songs still.

If you're going to charge me even more a month then at least make the damn app work properly.