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Step 1


Local files not playing on my phone

Local files not playing on my phone


I put some local files onto a playlist using my computer. However, when I open up my  iPhone to play them, they won’t show up. I have tried everything from connecting my phone to computer, downloading the playlists, and trying to sync my devices. My computer keeps giving me the message that I need to mark the playlist for offline sync- this feature does not show up on either device. I would really like to listen to these songs, so how can I play them on my phone?

1 Reply

Hey there @Johnnywalsh,


Thanks for getting in touch with us and welcome to the Community 🙂


We'd suggest you create a playlist on your computer and add the songs there. Then you can try downloading this playlist on your phone, while the app is opened on your computer.


If you're still having trouble, make sure to send us a screenshot of the error message and we'll take a closer look.


Keep us posted!

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