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After I installed the client and activated it from Ukraine, I lost absolutely all my listened tracks

After I installed the client and activated it from Ukraine, I lost absolutely all my listened tracks

Plan

Free

Country

Ukraine

Device

(PC)

Operating System

(Windows 10)

 

My Question or Issue

After I installed the client and activated it from Ukraine, I lost absolutely all my listened and favorite tracks. All sections are empty, except the recommended albums.. Help me restore the data, thank you.

Reply
1 Reply

Hey there @Zavseg,

 

Thanks for getting in touch with us and welcome to the Community 🙂

 

If you can't see your Liked Songs, you might have logged in to a secondary account. Can you follow these steps and check if you have another account? 

 

We'd suggest you also take a look here and try the additional steps mentioned there. If that doesn't help, be sure to add your +VOTE.

 

Keep us posted! If you have further questions, don't hesitate to reach out to us.

XeniaModerator
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