Need to add song to playlist multiple times

[swenpai]

Plan

Premium

Device

PC

Operating System

Windows 10

My Question or Issue

Hi,

There's an issue with Spotify on PC that occurs quite often in which when I click "Add to Playlist" on a song, it says "added to playlist" but it doesn't appear in it, I have to add it again and sometimes even again for the song to actually get into the playlist. This happens randomly and I'm not sure what's the cause because I make sure I'm actually clicking the button and as I said it even shows the "Added to Playlist" prompt yet it's not there.

[Alex · Accepted solution]

Hi there @swenpai,

Thanks for sharing this extensive description with us.

Sorry to hear that you're having such an experience with the app.

This sounds like there might be issues with the way your app is writing cache.

We'd recommend running a clean reinstall of the app. Please follow the steps from this Spotify Guide exactly, as this will assure that all app data is cleared completely, before reinstalling.

Keep us posted on how you get on with this.

Cheers.