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Get help with Your Library on all devices.
Hey folks, We're receiving reports that Your Wrapped 2023 isn't appearing for some users. There are a few possible reasons as to why this might be happening: You're using an outdated version of the Spotify app - your app needs to be at least on 8.8.8...
Lyubka
Hey there, Once again, the long awaited Wrapped experience is here! We value the feedback that we receive everyday from our users, so we want to hear all your thoughts on this year's Wrapped: How is your Wrapped experience going? What did you like ab...
Novy
Hey folks, You might have spotted a new feature we rolled out to some of our users. We're launching a new feed which will help you expand your musical horizons and dive into content discovery through a Canvas video. You can spot that feed under your ...
Lyubka
Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...
MateusM
Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar improves navigation and makes it easier and faster to collect and retrieve all types of content, bringing new features to desktop that y...
MattSuda
Introducing Smart Shuffle! We know that our users love creating their own playlists to capture key moments in time – in fact, playlists created by users often become their most-streamed playlist for the first several months but listening to these pla...
Joan
Starting in March 2023, the ♡ Heart button will start being replaced with a (+) Plus button for saving things to Your Library. Things that have been saved to Your Library will now show a green ✔ Check icon instead of a green Heart icon. This change w...
MattSuda
PlanPremiumCountryRussia DeviceMacbook (15, 2017)Operating SystemMacOS 10.15.7 Hello! Faced the problem of adding a track to the playlist. When I try to add it through the right-click drop-down list on the playing track, I can't find the playlist I w...
PlanPremium DeviceiPhone SE2, Desktop, LaptopOperating System(iOS 13.7, Ubuntu 18.04.5, Wind 10) My Question or IssueSo, Win10 has some local music. Need to sync it to ubuntu and ios. On win10 I create playlist and add all neccessary local files. All...
Few days ago I was looking for my similar artists and check the playlists where this artists are featured. Today they don't show up anymore. Under the "Appears on" they just show Album and Compilations. Do you have the same issue?I also empty the cac...
Hi folks,many smartphones change their sound settings when they rotate their screen in landscape mode. They seperate bass and trebble and the sound quality improves. But when I use spotify I can not rotate the screen when I'm in the view of the curre...
PlanPremiumCountryUnited statesDeviceLG harmony 2Operating SystemAndroid 8.1.0 My Question or IssueSo I did a clean reinstall of the app following the instructions you guys link on tons of posts, and now my liked songs playlist is completely gone. Al...
Why was the Repeat Playlist removed? Please bring it back.
Before the most recent update, I was able to go to an artist's Spotify page and see it's top 5 songs. It's largely the same now, but one major thing has changed -- seeing how many streams of that song occurred. I used to be able to see, for example, ...
There is no information for my personal 2020 wrapped. I can see the top songs in my country, but nothing for me. I reported it before and Spotify said they fixed it but literately nothing changed. I have everything updated to the most recent version,...
PlanPremiumCountryBrazilDevice(Android, Laptop)Operating System(Android 10, Win 10 Pro) My Question or IssueI often "shazam" songs from youtube vídeos, shopping malls I go, TV and others. I have a specific playlist with songs I've got from some hair ...
PlanPremiumCountryUSAOperating SystemiOS 10, Windows 10 My Question or IssueWeird glitch where I can play a song, but only songs that are in my personal "Your Top Songs 2020" will play afterwards. Doesn't matter if I have shuffle on or not--a random ...
PlanPremiumCountryUnited StatesDeviceDell PCOperating System Windows 10 My Question or Issue: With the latest update for PCs I can no longer sort by artist. I can sort by Title, Album, Date Added or Length of Song. For some reason they took sort by A...
This morning i was watching my 2020 wrapped. Sadly, i see songs on it that i’ve never played before. And artist that i barely listen too. Like “bad dreams- DJ Isaac”. I don’t even know the track. My favorite artist are artist that i haven’t even play...
i clicked something on the bottom left of my now playing and now whenever i play something it only shows the song name and artist not the album cover. i already tried resizing, i already restarted my computer, and i also reinstalled spotify but the i...
PlanFree/PremiumPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Windows 10My Question or IssueSometimes, when I want to listen to a song on my playlist, I can't find it. U...
Hello,In one of my last updates I noticed that in the mobile app, when I am playing a song and click into what is currently playing, where there used to be album art there is no longer. Just suggesting that the album art comes back in the player view...
My account doesn’t give me the option to see my 2020 wrapped
I got trap latino as my #1 genre of music i listen to,The thing is i rarely if ever listen to trap,The #1 should've been reggaeton. Theres a clear diff between the two so
How do I erase or reset my whole music library?
PlanPremiumCountryUSA DeviceSamsung Galaxy 9 and HP Envy laptop Operating System(Android, Windows 10) My Question or IssueMy account was HACKED for a couple of days during the Spring by someone who only played two songs but played each almost 150 tim...
Can anyone tell me why Ugly Duckling's Taste the Secret album is coming up as content not available? Thanks!