From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
In my mobile app and on the website I can not rearrange my songs in the
order I want i can only do it by album or creator and some others but
not freely. I know you used to be able to but now I cant
New to Spotify. I've spent hours moving my "favorites" on Google Play
Music to my Liked Songs on Spotify. Is there a way to share my Liked
Songs or move them to a Playlist? Plan: Premium Country: USA Device:
iPhone 11 Pro Max
Last year I was searching for some podcasts of specific interest but
after giving a couple shows a try and not liking what I found I gave up
and moved on. Now both of these podcasts are not only looming in my
"Your Shows" despite having never followe...
I have a premium account and I just started having this issue... (I'm
using the desktop version of Spotify on my MacBook Air)I make a
playlist, add songs and a cover if needed then set it to playlist. But,
it doesn't show up on my profile and other p...
PlanPremiumCountryGermanyDeviceiPhone 12Operating System(iOS/Mac) My
Question or IssueIn the list "your favorite songs" of an artist there
are also heaps of songs that I have not liked. Deleting them in the
desktop version doesn't help either: "The s...
Plan Premium Country Germany Device iPhone 12 Operating System (iOS/Mac) My Question or Issue In the list "your favorite songs" of an artist there are also heaps of songs that I have...
PlanPremiumCountryIsraelDeviceall of them (PC/samsung s22 ultra/ ipad
etc.)My Question or Issue Lately (the last couple of months), I've been
getting in the daily mix & new releases. On every playlist that Spotify
generates unwanted music. I'm mainly...
Plan Premium Country Israel Device all of them (PC/samsung s22 ultra/ ipad etc.) My Question or Issue Lately (the last couple of months), I've been getting in the daily mix & new r...
PlanPremiumCountryUSADeviceiPhone XROperating SystemiOS 15.5 My Question
or IssueI created a Blend playlist and the app says that it “updates
daily,” however, it has the same songs as it did when we created it. How
often does it actually update? Is t...
Plan Premium Country USA Device iPhone XR Operating System iOS 15.5 My Question or Issue I created a Blend playlist and the app says that it “updates daily,” however, it has the same...
instead of the normal green and black theme on homepage,library and
search, users should be able to change the theme to colors they like.
the spotify app icon can still be its original color but us users would
like more access to creativity.
instead of the normal green and black theme on homepage,library and search, users should be able to change the theme to colors they like. the spotify app icon can still be its original color but us u...
PlanPremiumCountryFranceDeviceASUS N76VOperating SystemLinux Mint My
Question or IssueI am having an issue oddly similar to this one:
https://community.spotify.com/t5/Ongoing-Issues/Desktop-Adding-Large-Number-of-Tracks-breaks-Your-Music/idi-p/761959...
Plan Premium Country France Device ASUS N76V Operating System Linux Mint My Question or Issue I am having an issue oddly similar to this one: https://community.spotify.com/t5/Ongoing...
PlanPremiumCountryGermanyDeviceHandy, PcOperating SystemAndroid, Windows
10 My Question or IssueCan´t download anything because the 5 Devices
limit is reached. But there aren´t 5 Devices with downloads connected. I
tried changing the password and i u...
Plan Premium Country Germany Device Handy, Pc Operating System Android, Windows 10 My Question or Issue Can´t download anything because the 5 Devices limit is reached. But there aren...
it is only happening with Julie and The Phantoms album and individual
song, it will let me add to a playlist but no songs will show up in the
playlist and then when i try to add them again it says they are already
in the playlist.PlanPremiumCountryUS...
it is only happening with Julie and The Phantoms album and individual song, it will let me add to a playlist but no songs will show up in the playlist and then when i try to add them again it says th...
PlanFreeCountryIndiaDevice Operating SystemWindows 10 My Question or
IssueI am currently using the free version of the desktop app, I usually
don't have any problems playing local flac files but recently this one
flac file just won't open up in the a...
Plan Free Country India Device Operating System Windows 10 My Question or Issue I am currently using the free version of the desktop app, I usually don't have any problems p...
PlanPremium (Student)LocationFlorida, USADevicesBoth my iPhone 11 Pro
and my Windows PCOperating SystemsiOS 15.4.1Windows 10 version 21H1My
IssueThere are many, many songs that are greyed out for me that
seemingly should not be. For example, almost t...
Plan Premium (Student) Location Florida, USA Devices Both my iPhone 11 Pro and my Windows PC Operating Systems iOS 15.4.1 Windows 10 version 21H1 My Issue There are many, many songs that ar...
Trying to update my playlists, so I try to move the newly added song
upward but the playlist view doesn't automatically scroll up, so I have
to drag and release and manually scroll and drag again on repeat. The
auto-scrolling down when dragging playl...
Trying to update my playlists, so I try to move the newly added song upward but the playlist view doesn't automatically scroll up, so I have to drag and release and manually scroll and drag again on ...
I'm using an iPhone 11 with iOS 15.5, and I'm having problems with
offline. I download some playlists, and some tracks in those playlists
don't play offline. This doesn't happen when I play them online, and it
only started to happen recently. Is anyo...
I'm using an iPhone 11 with iOS 15.5, and I'm having problems with offline. I download some playlists, and some tracks in those playlists don't play offline. This doesn't happen when I play them onli...
How do I turn off this animated Spotify desktop app screensaver that
just showed up on Windows, Mac, and web desktop apps? Within 10 seconds
of idle time it dims the Spotify app, obscuring the screen with animated
particles and a dumb spotlight on th...
How do I turn off this animated Spotify desktop app screensaver that just showed up on Windows, Mac, and web desktop apps? Within 10 seconds of idle time it dims the Spotify app, obscuring the ...
PlanFreeCountryindiaDevicesamsung galaxy m21 My Question or Issuefor the
past few days now i have not been able to access my liked songs
playlist, among seemingly random other playlists, on my phone.when i tap
on them it does not load and i am left w...
Plan Free Country india Device samsung galaxy m21 My Question or Issue for the past few days now i have not been able to access my liked songs playlist, among seemingly random ...
Tuve que restaurar mi celular y borre todo. al volver a instalar la app
no puedo ver mis me gustan ni ponerle me gusta a las canciones, inicie
sesión en mi cuenta y no me deja hacer nada más que escuchar canciones
conectada a internet.PlanPremiumCoun...
Tuve que restaurar mi celular y borre todo. al volver a instalar la app no puedo ver mis me gustan ni ponerle me gusta a las canciones, inicie sesión en mi cuenta y no me deja hacer nada más que escu...
What happened to the “exclude from recommendations” option? I used it
all the time to keep certain music from showing up as a recommendation.
Remembering to start and stop a private session every time I want to
listen to something I don’t want Spotif...
What happened to the “exclude from recommendations” option? I used it all the time to keep certain music from showing up as a recommendation. Remembering to start and stop a private session every tim...
I have a premium plan and use Spotify on a Samsung S20FE I have made
several playlists and want to shuffle some but not others. However, this
doesn't seem to be possible? Whenever I change the shuffle settings for
one playlist (on or off) this automa...
I have a premium plan and use Spotify on a Samsung S20FE I have made several playlists and want to shuffle some but not others. However, this doesn't seem to be possible? Whenever I change t...
I want to listen to my Playlist and it shows that it is there but as
soon as I want to open it, it just shows a black screen. My Playlist
doesn't load. What can I do? I already installed the app again and tried
to log out and then in again but nothin...
I want to listen to my Playlist and it shows that it is there but as soon as I want to open it, it just shows a black screen. My Playlist doesn't load. What can I do? I already installed the app agai...
I have A LOT of playlists for different things, and the lists will only
keep growing but it's getting hard to manage and takes up a lot of space
in my sidebar. So honestly having the ability to put playlists into
folders of playlists that are for sim...
I have A LOT of playlists for different things, and the lists will only keep growing but it's getting hard to manage and takes up a lot of space in my sidebar. So honestly having the ability to put p...
PlanPremium DeviceMacbook Pro 2021 Hello, I wanted to create a public
playlist on Spotify that shows up on my profile, and when people see it
on my profile they're able to collab and add songs to it so it's just a
mass collab. I know I could do this ...
Plan Premium Device Macbook Pro 2021 Hello, I wanted to create a public playlist on Spotify that shows up on my profile, and when people see it on my profile they're able ...