New library design is terrible

[Hezi]

Plan

Premium

Operating System

Android 10

My Question or Issue

The so-called "new Your Library design" is driving me insane. I'm referring to this:

https://www.androidpolice.com/2021/02/24/spotifys-new-library-ui-shows-all-your-offline-content-on-o...

First, I'm curious to know why the design was implemented so secretively. The official Spotify support page is still talking about the old design! At the bottom of the page they have the nerve to ask "Was this article helpful?" OF COURSE it wasn't! How am I supposed to learn how to use the new design? By visiting 3rd-party websites such as Android Police?

Second, I can't see my downloaded podcasts anymore. When I press the "Downloaded" bubble, I only get music, no podcasts. In order to access my podcasts, I need to do a Search.

The Search is GOD AWFUL. First, it's super-unintelligent. If I want to reach my Joe Rogan podcasts, typing "Joe" just isn't enough. Zero results. I need to type the whole damn name. Then I get a list of my 10 downloaded episodes--but there's no room for the entire title, so there's 10 identical half-titles. How should I know which one of them is episode 1623? I'm forced to type the number in the Search. How primitive can this possibly be?

Third, sometimes even the list of downloaded music doesn't work. I have 100 albums, only the first 10 appear, the rest are "attempting", but it just hangs. I then try to search for an album. Impossible: the search only comes up with songs, not albums. I then click on a song, and look for the "View Album" option in the menu. The option is GREYED OUT. I want to cry...

It's insane what I get as a paying customer. From perusing the forum, this seems to be a Spotify hallmark. Is there any way to opt for the older library design?

Please don't suggest a fresh re-install, deleting the cache, and so on. All been done.

[CarlosE]

Hi there @Hezi,

Thanks for reaching out about this and welcome to the Community.

We're sorry to hear that your experience with the new Your Library isn't as expected.

We understand that you already tried reinstalling the app, bust just to confirm, did you make sure to follow the specific steps in this guide? Those are for a clean reinstall, which is more thorough than a regular one and can be helpful to get rid of any cached files that might be causing trouble.

We'd also like to know if the issue with the View Album option being greyed out happens with any song or with some in particular.

Regarding your podcasts episodes, you should be able to find them on the tab Podcasts & Shows.

Lastly, we invite you to check this thread, in which you'll find more info about the changes and improvements that you can see in Your Library. We also encourage you to leave your feedback there, as it helps us improve the app and the overall experience.

Keep us posted. We'll be on the lookout.

[Hezi]

Hello @CarlosE,

The issue with View Album happens with ALL songs.

I'll leave feedback at the thread you linked. Thanks.

[CarlosE]

Hi @Hezi,

Thanks for keeping in touch.

Just to confirm, did you try reinstalling the app with the steps in the link I sent above?

If possible, could you try on a different phone and let us know if the same happens there?

We'd also like to know if this happens while using a different connection, like mobile data or another WiFi network.

We'll keep an eye out for your reply.