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Device
Samsung Galaxy s21 ultra
PC
Windows 10
My Question or Issue
I bought a new phone a few months ago and after switching over, my local files stopped working. In my playlist/library the files are there, but they're grayed out with an exclamation point in a circle on them. They play just fine on my old phone as well as on desktop.
I've tried uninstalling and reinstalling, I've also tried changing my folder location and "rebooting" the local file button, but not much has changed. If anyone has an idea on how to fix it, it'd be much appreciated!
Solved! Go to Solution.
I've figured it out, so for anyone who finds this in the future: my desktop's network was set to public, which made my firewall block it. I changed my network settings to private and restarted both on my phone and desktop, and now my local files will play on my phone.
Hey @Amaritori,
Thanks for the post.
You could try to allow Spotify all Permissions in the app settings on your phone.
If that doesn't help, do the following:
Let us know if that makes a difference.
Hi!
I've tried what you suggested, but it didn't seem to change much
I've figured it out, so for anyone who finds this in the future: my desktop's network was set to public, which made my firewall block it. I changed my network settings to private and restarted both on my phone and desktop, and now my local files will play on my phone.
Hey @Amaritori,
Thanks for getting back to us.
We're happy to hear that the issue got resolved for you 🙂 Keep in mind that if you wish to keep your internet network as public, you can add Spotify as an exception to your firewall settings.
Let us know if there's anything else we can help out with. We're always one reply away.
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