Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

No option to create folders?

No option to create folders?

I usually use the web version on Windows 11, but when I realized I didn't have the option to create a folder at all (and as far as I know never have, I only just learned that is supposed to be an option), so I downloaded the app. That still wasn't an option on the right-clicked drop down menu. So I did a clean uninstall and reinstalled, still nothing, and nothing on the website either. So I assume it's an issue with my account at this point?
Reply
3 Replies

Hi there @EmmyJ!

 

Interesting. You should be able to create folders in the desktop app. Could you confirm that you've tried creating one by right-clicking on one of your playlists in the main panel to the left? You should see the option there.

 

Untitled.png

 

If you still don't, it's worth checking if reinstalling Spotify from a different source would do the trick: if you downloaded the current version from the Microsoft Store, try the one from our website instead, and vice versa.

 

Let us know how it goes. Cheers!

YordanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Ah! I had been right-clicking on playlists from the main section, but I
hadn't thought to try from the side bar. That worked! Thanks!

Awesome @EmmyJ! Glad everything looks good on your end now.

 

The Community is always here if there's anything else you need assistance with.
 

Have a good one!

YordanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts